Call Center Representative / Outbound Appointment Setter

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Are you a people person with a drive for success? Do you thrive in fast-paced environments where every day brings new challenges and opportunities? Join our dynamic team as a Customer Service & Sales Representative and build a career where your ambition is rewarded. What You’ll Do:     •    Engage directly with customers to deliver outstanding service and personalized solutions     •    Represent top-tier clients with professionalism and integrity     •    Drive sales through consultative conversations and relationship building     •    Troubleshoot, problem-solve, and ensure customers leave with a positive experience     •    Learn proven sales systems while developing communication and leadership skills What We Offer:     •    Comprehensive training and mentorship from day one     •    Hands-on experience in customer relations and business-to-business sales     •    A clear path for professional growth and management opportunities     •    A team-oriented culture that celebrates wins and supports growth     •    Competitive pay with performance-based incentives What We’re Looking For:     •    Strong communication and interpersonal skills     •    A positive attitude and student mentality     •    The ability to adapt, problem-solve, and work with urgency     •    Desire for professional development and leadership opportunities

We are looking for servers at our Hillsdale San Mateo location. Pay Scale: From $17.95~$19.95 + Tips Server: $17.95/h + TIP Lead Server: $19.95/h + TIP Requirements We are looking for someone who able to communicate in English loves food and people handles high-pressure situations well is a team player efficient in a fast-paced, food service environment can lift up to 50 lbs able to work various shifts per week and be available on weekdays and weekends Benefits and vacation eligibility are based on the number of hours worked. Benefits flexible scheduling career growth potential free or discounted shift meal 401K plan We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including medical, dental and vision benefits, 401K plan and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company.

SEND YOUR RESUME TO candidates@gspcampaigns.com Are you outgoing, energetic, and looking to kick-start your career in marketing and promotions? Join our fast-growing team as a Brand Ambassador! We are a marketing agency based in Midtown Manhattan, and we’re currently hiring Brand Ambassadors to represent well-known brands at pop-up events, retail activations, and promotional campaigns across NYC. ✅ What We Offer: Full-time, in-person position (NO REMOTE) Weekly pay Fun, team-oriented environment Paid training (no experience required!) Opportunities for growth and leadership roles 💼 Responsibilities: Represent our clients in a professional, engaging manner Set up and manage event booths Provide product information and samples Interact with customers and build brand awareness Work closely with team members and event managers 📍 Location: In-person events across NYC 📅 Start Date: ASAP 💵 Compensation: 800-1.2K per week 🎯 Requirements: Must be 18+ Positive attitude and strong communication skills Available to work full-time, including weekends if needed Bilingual a plus (but not required) Apply Now! To be considered, please send your name, phone number, and a few lines about why you’re a good fit. Attach your resume if you have one! 📩 Email us today to candidates@gspcampaigns.com positions filling fast!

Position: Customer Service Representative Location: New York, Queens Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Queens, New York. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish, French, or others) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly. Commute Bonus

Moving company looking for a self-motivated, reliable, well-spoken customer service representative. You must have excellent communication skills. We are looking for friendly, responsible professionals to grow with our company. Qualifications: Be organized, well-spoken, confident, and personable Have a desire to learn and grow, a positive attitude, and strong listening skills At least two years working in customer service and/or office setting Must be tech savvy and be able to type and navigate a computer well Position is Full Time Work Schedule is 9 am - 5 pm, Monday - Friday. Our office is located in Yonkers, NY, 10701, candidate must have reliable transportation. Our benefits Include: • Weekly paychecks • Direct Deposit • Full-time schedule • Life Insurance • Paid Holidays • Paid Sick Days This position offers a temporary-to-permanent opportunity for the right candidate. Join our team and contribute to the success of the company. Submit a RESUME to apply.