Member Services Operations Specialist

 Description  The Member Success Specialist serves as the primary liaison between our company and agency members, delivering exceptional service and support to ensure a positive member experience. This role handles inbound and outbound calls, emails, and live chats while providing accurate, timely information using appropriate tools and resources. The position also contributes to achieving personal and team revenue goals and meeting service request quotas.    Key Responsibilities (Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.)  Respond to member inquiries via phone (inbound and outbound), video calls, email, and live chat.  Determine efficient, effective solutions to meet member needs.  Provide onboarding and introductory information to new members.  Promote understanding and engagement with company programs.  Inform members about additional products and services to help grow their business.  Identify and escalate complex issues to the appropriate teams.  Troubleshoot common product or service issues.  Collaborate with internal teams to deliver timely resolutions.  Maintain accurate records and document all interactions and solutions in the system.  Provide clear explanations and coach members on next steps or corrective actions.  Meet or exceed individual and team revenue and service performance targets.     Physical demands  Prolonged periods of sitting and computer work.  Ability to occasionally lift up to 15 pounds.    Travel required  N/A    Preferred Qualifications  Experience in the travel industry.  Proficiency in Microsoft Office Suite.    Additional Information  This job description is intended to outline the primary duties and responsibilities of this role but is not exhaustive. Responsibilities may change at any time, with or without notice.  Working at WorldVia At WorldVia, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken extraordinary twists and turns. We welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge assumptions and the status quo. Join us. Our Team Members: Are fundamental optimists who believe that no industry compares to the travel industry. Go to extraordinary lengths to distinguish ourselves through world-class work. Prioritize quality over speed and speed over scope. Desire to work with deeply kind, mission-driven people. Strive to make the complex simple. Use first principles to debate ideas, test assumptions, and make decisions. Seek the truth by putting data above opinions. Assume good intent and give tactical feedback to help each other get better. Hold no ego—when our customers win, we all win. We are committed to your professional development and growth as a company. You will set your own monthly goals aligned with our ambitious strategy. You will have our collective support in achieving significant wins—and personal coaching from your manager. You will be encouraged to take risks, try new things, and be creative with your work. You will have many opportunities to exchange and engage in feedback. You will be offered continual chances to stretch yourself and raise your own "bar." You will be rewarded for achieving excellence and mastery Requirements The ability to commute to Roswell, GA five days a week. The availability to work between the hours of 8AM to 9PM ET and on weekends. Benefits What We Offer  Competitive salary and performance-based bonuses Employer-Sponsored Medical and Dental Insurance with Employee Contribution Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance) Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance) 401k with up to 4% Company Match Paid Time Off + Company Holidays Additional Time Off for Your Birthday and Work Anniversary Discount Travel Program Opportunities for professional development and career growth  Travel industry perks and discounts  Collaborative and innovative work environment  At WorldVia Travel Network, we are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.  Join us in shaping the future of travel and helping our network of agents achieve their business goals! 

Local Hospitality company is in search of a qualified candidate to join our team in Administrative Bookkeeping. Looking for someone with 10+ years experience in both practical bookkeeping as well as accounting software such as QB. Must have experience in the management of various accounts, ledgers, etc Must have experience in performing various State and local audits, insurance and otherwise. Must be able to spend time in the office - not looking for remote accountants - and please be available for a minimum of 15 hours a week. Please send a resume and a short email about yourself and what you could offer us as an employee. This position is 1099 and is available with Monday paydays for the accountant. This is for Immediate fulfillment - interviews are this week (9/2-8)

Company Overview: At Wider Circle, we connect neighbors for better health.  Wider Circle’s groundbreaking Connect For Life(R) program brings communities and healthcare together in-person and on-line for health, wellness, and social activities that improve mental and physical health.  We create webs of community circles by employing local and culturally competent engagement specialists whose hands-on approach is informed by a sophisticated analytics platform.  We are on a mission to make the world a better place for older adults and disadvantaged communities. Job Overview: Wider Circle is seeking a passionate and dedicated Member Engagement Lead to play a vital role in our groundbreaking program, which connects neighbors for better health outcomes.  The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between one-on-one and group interactions.  They will tirelessly utilize any means necessary to connect and engage with members, including in-person/virtual group events, home visits, and telephone outreach.  As a Member Engagement Lead, they will be seen as a mentor to others in the organization, supporting and leading peer groups as needed.  Join us in our battle against healthcare inequity.   Responsibilities Build relationships with individuals and communities to promote health and wellness. Conduct community-based outreach and education on healthcare services, disease prevention, and healthy lifestyles. Advocate for member and community needs within healthcare systems and social services. Establish partnerships with community-based organizations to broaden the range of support services available to our members. Provide culturally appropriate health education on topics such as nutrition, chronic disease management, mental health, and preventative care. Support individuals in understanding and navigating the healthcare system. Organize workshops and informational sessions on healthcare topics. Assist individuals in accessing medical care, insurance programs, and social services. Help members close care gaps by scheduling appointments and reminders, assisting with paperwork, and understanding their treatment plans. Identify barriers to healthcare (SDoH) and provide resources. Connect individuals with social services, such as housing, food assistance, and employment support. Document interactions in Wider Circle’s digital systems in a timely manner. Support Area Manager by assisting Specialists in their role, which can include training, shadowing or providing support to associates in need of assistance. Ability to support membership and meet required standards with little supervision. As needed, conduct in-home visits to meet with members that you are unable to reach to review their needs and discuss their access to care and/or close care gaps. Physical Demands Safely and consistently drive to public places up to 30 miles away from your home. Frequently carry up to 30 pounds of supplies. Comfortably stand and speak publicly, projecting your voice in indoor and outdoor spaces. Sit, stand, and walk routinely during events to interact effectively with members. Ability to sit for extended periods while conducting member outreach by phone. See and hear well enough to interact with members in-person or by phone and respond to member questions. Use a computer to view, enter, and update information in different systems. Effectively communicate with members in-person or virtually. Requirements A strong passion for helping and serving others. Outgoing personality and unwavering, positive attitude, with the ability to engage with others in-person and via phone or video conferencing. A genuine interest in working with Medicare/DSNP/Medicaid populations and a commitment to building strong, supportive relationships. Strong verbal and written communication skills to effectively engage with diverse community members. Proactive approach to outreach, with the ability to take lead on community engagement initiatives. Adaptability to a dynamic work environment and a willingness to learn and grow in the role. You have experience working in a remote environment and excel at working autonomously. You have flexible availability (outside of business hours) and reliable transportation when necessary. 3-5 years relevant experience. Preferred Requirements Associate or Bachelor Degree 3+ years of relevant community outreach, facilitation, or volunteer experience. Healthcare experience. Care Management experience. Experience leading and supporting peers as needed. Benefits Compensation  As a venture-backed company, Wider Circle offers competitive compensation including: Performance-based incentive bonuses Opportunity to grow with the company Comprehensive health coverage including medical, dental, and vision 401(k) Plan Paid Time Off Employee Assistance Program Health Care FSA Dependent Care FSA Health Savings Account Voluntary Disability Benefits Basic Life and AD&D Insurance Adoption Assistance Program Training and Development Starting salary: $18.25-$19.25 And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Our desk has recently expanded and we are looking to add 2 (two) Junior Traders. Experienced Traders are encouraged to apply, but we will consider qualified inexperienced applicants as well; in the past, we have found that self-motivated, analytical, and emotionally disciplined individuals such as chess, bridge, poker, or videogame players, or those with a military, weightlifting or athletic background make good Traders. Qualified candidates are encouraged to forward a resume. Principals only. Recruiters, please don't contact this job poster.

The Client Service Associate reports to our Partners and Wealth Managers and is critical to appropriately leveraging Advisors’ time. This position requires excellent customer service skills, problem solving, attention to detail, multi-tasking, and time management skills.  This position is full-time and in the office.   Essential Duties and Responsibilities •      Support Advisors of a growing book of business, requiring the handling of all administrative functions for the office. •      Assist in client meeting preparation and follow-up, to include preparing requisite paperwork, and post-meeting documentation. •      Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available. •      Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards. •      Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance •      Maintain CRM database; define and ensure adherence to appropriate client service models. •      Manage multiple and competing priorities daily in pursuit of business objectives. •      Regular client interaction including appointment scheduling and correspondence; answer all incoming calls and direct/take messages. •      Other duties as assigned. •      This is a Full Time position in the office Supervisory Responsibilities: None Knowledge, Skills, and/or Abilities •     Basic computer skills (Outlook, Word, Excel. Adobe) •     Strong administrative and time management skills with superior attention to detail. •     Able to work independently and effectively manage multiple tasks at once. •     Excellent communication skills, both verbally and in writing. •     CRM knowledge a plus.   Education and/or Experience •      The ideal candidate will have 2+ years of experience in administrative support in a professional environment. •      High School Diploma or Associate's degree required •      Previous experience in financial services a plus

I’m moving into a large loft in Manhattan and looking for a reliable, energetic personal assistant who’s ready to work hard and help me get things done. The role is a mix of physical work, organizing, electronics setup, and problem-solving — ideal if you like variety and staying active. Tasks include: - Help with moving and clearing out a storage unit - Furnishing and setting up a loft (shopping, furniture assembly, arranging) - Organizing papers and household items - Setting up electronics such as stereos and workspaces - Caring for houseplants - Minor patching, painting, and odd jobs around the apartment - Research and admin (for example, comparing health insurance options) - Light bookkeeping (tracking receipts and expenses) - Running errands and handling logistics Who you are: - Detail oriented - Energetic, resourceful, and willing to work hard - A strong problem solver who takes initiative - Comfortable lifting and moving heavier items - Handy, organized, and detail-oriented - Trustworthy, a clear communicator, and comfortable signing a nondisclosure agreement and completing a background check - Flexible and open to different types of tasks Details: - Location: Manhattan - Hours: Flexible, about 10–20 per week to start - Pay: $35 per hour (paid weekly) If this sounds like a fit, please reply with a quick introduction, your resume, your availability, and any relevant experience.