Member Success Specialist

Join Advancial Federal Credit Union as a Teller and become a pivotal part of our mission to deliver exceptional customer service and innovative financial solutions to our members. We are proud to be recognized as a Best Company to Work for in Texas and a Best and Brightest Company nationally, which reflects our commitment to our employees and their careers. As a Teller, you will serve as a vital liaison between our members and the Credit Union, ensuring that their daily financial needs are met efficiently. This position involves processing routine transactions, such as deposits, withdrawals, and loan payments, while also promoting a variety of credit union products and services. Key Responsibilities: Cross-sell a wide array of credit union products, including loan and deposit services. Accurately process member transactions, including cash handling and account management. Open new accounts and ensure compliance with policies regarding member eligibility and account procedures. Handle member inquiries and resolve any concerns with professionalism and care. Maintain accurate records and bank documentation, balancing cash drawers at the end of each shift. This exciting opportunity is based at our Richardson Branch, and we look forward to welcoming a dedicated and motivated individual to our team! The salary range for this position is $16.15/hr. - $20.19/hr. and based on relevant experience. Requirements Qualifications: To excel in the role of Teller, candidates should have: A high school diploma or equivalent. At least 6 months of related experience and/or training in a customer service or financial environment. Strong communication skills and a service-oriented approach. The ability to handle multiple tasks efficiently and maintain accuracy under pressure. Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer, committed to diversity and inclusion in the workplace. Benefits EDUCATION and/or EXPERIENCE High School diploma or equivalent; and 6 months related experience and/or training. This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

Springwell is seeking a Billing Specialist who will be an integral member of the Finance Team in a growing agency! POSITION DESCRIPTION: The Billing Specialist is responsible for all aspects of consumer billing to private contracts. They will track insurance claim requirements, submit claims timely and with accuracy, identify and correct denied and rejected claims. Our successful candidate will have strong interpersonal and analytical skills as well as back office support. This position is based in Waltham. A hybrid schedule to work some time remotely is available but in-office time will be required. ESSENTIAL JOB FUNCTIONS: Ensure all claims are billed and reimbursement received in proper time period Identify billing errors and work with the appropriate parties to resolve as needed Regularly updating consumer records with approval authorizations and working with vendor agencies to resolve vendor billing issues Performs high volume of data entry, updating consumer records with approval authorizations Provide various administrative support duties such as invoice mailings, running monthly reports as needed QUALIFICATIONS: Bachelors degree in business Minimum of 1-3 years' accounting or billing experience. Strong organizational skills, attention to detail, and collaborative work style. Working knowledge of Excel. Reliable transportation required. GENEROUS BENEFITS: 3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450hrs/12weeks) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option Employee referral bonuses Free parking Commitment to promoting from within https://springwell.applytojob.com/apply/rM5dveTilN/Billing-Specialist ABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Helpshift bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones with a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Activision, Brex, Coupons.com, Electronic Arts, Supercell, Tencent, Zynga and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on over two billion devices worldwide and serves more than 820 million active consumers monthly.    We are looking for a Customer Success Manager to work with our West coast based customers. In this role, you will be working with customers in the US, among other places.    You’ll have the opportunity to work with today’s leading B2C brands, as they begin their journey to provide the customer support experience that their customers want and need. We are looking for self-starters, with a bias toward action that can clearly articulate their data-centric points of view and effect experiential change, to join us in revolutionizing customer relations. If you are excited to learn more about cutting edge technology including mobile-first asynchronous messaging, Bots, and AI, we’re the Customer Success team for you!   Responsibilities:  You will build strong executive and business user relationships with Helpshift’s customers.  You’ll have the opportunity to work with a global CSM team and collaborate across North America, EMEA and APAC.  You'll partner with Account Managers on value creation to successfully renew and grow the customer.  You will work with customers to establish critical goals, or other key performance indicators that aid them in achieving their goals, increasing renewals and reducing churn.  You will be the Helpshift product expert from the business user perspective, becoming a trusted, strategic advisor for your customers.  You will develop and present quarterly business review data to your customers and prepare post-meeting reports.  You will serve as your customer’s advocate throughout the duration of the contract lifecycle, from successful completion of the onboarding process to the identification and development of upsell opportunities.  You will communicate your technical knowledge of Helpshift’s platform educating clients on best practices regarding SDK configurations and internal Dashboard setup.  You will advocate for customer needs cross-departmentally and manage issue escalation to the development team as needed.  You will manage several projects and customers at one time, responding as needed to high priority client inquiries throughout the day, evening, and weekend when necessary.    Requirements:    You have 3+ years' experience helping Enterprise and Mid-Market customers reach their goals, while surpassing your teams’ measures of success in the process  You adapt quickly and thrive in a fast-paced, growing, and deadline-driven environments where flexibility and teamwork are critical  You’re able to navigate an Enterprise organization’s political landscape to develop and expand relationships at all levels while driving large-scale, highly visible, strategic initiatives for customers  You have seamlessly supported 30-40 Mid-Market and Enterprise customers at a time  Bonus points for a master's degree or equivalent experience  Phases of our recruitment journey: You send us your application with your updated resume and application form. After reviewing your candidacy, we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists and Hiring Manager. It’s a perfect chance to exchange questions and get to know each other better. There might be also an additional stage interview. At the end of our journey - hopefully you will receive an offer! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. 😊 That would be it from us - now we are waiting for your move! #imaginemore Privacy policy: By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Are you ready to build a future in trading? Whether you're looking for a side hustle or planning to go full-time, Maverick Currencies gives you the capital, training, and support to start strong. We’re a proprietary trading firm that funds and supports remote Forex and Crypto traders. We don’t make money from challenges—we only succeed when you do. No experience required—we provide everything you need to grow. What You Get: ✔️ Trade real firm capital (not paper trading) ✔️ Keep 65–90% of profits ✔️ $4,000 performance bonus when you earn $4,000 for the firm ✔️ Access to a full training program and coaching team ✔️ Remote, flexible schedule—work from anywhere ✔️ Trade major Forex pairs and top cryptocurrencies ✔️ Scale your capital with performance Want to see if trading fits your personality? 👉 Take the free Trader Personality Test: https://traderpersonalitytests.com If you're ready to start trading with real capital and real support: 👉 Apply here: https://maverickcurrencies.com/learn-more-application-3-a/?utm_source=Craigslistlong

Founded in 1937, Advancial is one of the oldest and largest credit unions in the country. We are an established and proactive full-service financial institution providing personal, convenient and advanced financial services to individuals and select group partners. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions.   At Advancial, we always strive to provide the best service and products to our members because we love what we do.  We work together to build a culture that promotes a positive employee experience.  We’ve been named a Best Company to Work for in Texas for nine consecutive years and a Best and Brightest Company to Work For nationally and locally because we’re serious about building fulfilling careers and not just day jobs.   We invite you to learn more about this position and what Advancial has to offer by completing our online application.  This position is located in our Frisco Branch.    Serves as liaison between member and the Credit Union.  Provides account information, opens new accounts, handles member's daily credit union needs.  Performs routine transactions, including deposits, withdrawals, cash advances, loan payments, transfer and check cashing.  Interviews loan applicants and processes applications.  Gathers background information and analyzes credit history.    ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   Cross-sells a wide array of credit union products including loan products, deposit products, and electronic services such as CUAnywhere and online banking.     Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.    Cashes checks and pays out money after verification of signatures and member balances.  Places holds on accounts for uncollected funds in accordance with Advancial policies and procedures. Receives and applies payments to Advancial loans, credit card payments and cash advances. Enters customers’ transactions into computer to record transactions and issues computer generated receipts. Maintains thorough knowledge of loan products for effective cross-selling.  Actively assists in loan process such as pulling credit reports, and ensures loan agreements are complete and accurate according to policy.  This includes data entry of member information into Credit Union system as required.  Responsible for maintaining a working knowledge of lending procedures, Credit Union guidelines, Lending Software, and the benefits and features of all loan products.    Balances currency, coin and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Processes loans and responds to loan questions. Opens new accounts including;  checking, certificates, money markets and IRA accounts.  Verifies eligibility for new account and processes through ChexSystems prior to opening new accounts.  Processes check orders for members. Responsible for correcting all new account exceptions or transactional errors under Teller Number. Provides account information and handle member's daily credit union needs.  Provides a variety of transaction services to members in the branch and by phone such as balance inquiry, transfer of funds, history information, stop payments or photocopy of check(s), etc.  This includes researching and resolving member concerns. Processes and balances bond redemptions when necessary. Prepares daily checks received for deposit.  This includes balancing, scanning checks, posting general ledgers. Makes copies and files correspondence and other records on a daily basis. Performs miscellaneous duties such as assisting in monitoring supplies and end of day and end of month audit procedures. Opens and closes the branch as needed. The range for this position is $18.12- $22.66/hr. and is based on experience.  Requirements EDUCATION and/or EXPERIENCE High School diploma or equivalent; with one year related experience and/or training; or equivalent combination of education and experience. This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

Springwell is seeking an Accounting Manager to join our dynamic Finance team! POSITION DESCRIPTION: Management and ownership of General Ledger, P&L. Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, account balance reconciliations and report preparation. This is considered a working manager position, meaning the incumbent will complete many tasks independently while supporting and providing oversight for a team. Continued focus on improving system efficiencies and business practices Develop, implement, improve, and ensure compliance with departmental policies and controls to increase accuracy and efficiency. Ensure compliance with local, state, and federal government reporting requirements Responsible for meeting established deadlines for each monthly close. Provide regular communications to the team as well as bring any out-of-the ordinary circumstances to the attention of the CFO. QUALIFICATIONS: Highly organized, with focus on process. Ability to work effectively in a collaborative team. The ability to coordinate own priorities and those of others to meet multiple objectives simultaneously. Highly motivated and willing to take on multiple responsibilities at once. Great interpersonal and verbal communication skills Sound knowledge of accounting principles, standards and regulations Detail-oriented with a passion for accuracy Strong planning and problem-solving skills. Ability to analyze information and processes. Staff supervisory experience as well as experience in preparing general ledgers, financial reports, budgetary reports and financial forecasting. GENEROUS BENEFITS: 3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450hrs/12weeks) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option Employee referral bonuses Free parking Commitment to promoting from within https://springwell.applytojob.com/apply/LFGX2ZEMQG/Accounting-Manager ABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.