Warehouse/Sales Associate (Braintree, MA)

Position Overview We are seeking a reliable and detail-oriented Warehouse Associate to join our team at a leading pottery supply distributor. This role is essential to ensuring efficient warehouse operations and delivering exceptional service to our valued customers. The ideal candidate will be proactive, organized, and passionate about supporting the creative community. Key Responsibilities Working the front counter assisting customers with purchases Accurately pick, pack, and ship pottery supplies to meet daily order fulfillment goals Safely handle and transport materials including clay, tools, glazes, and equipment Maintain organized inventory and ensure stock levels are properly recorded and replenished Provide knowledgeable and courteous assistance to customers regarding products and orders Receive incoming shipments, verify accuracy, and inspect items for quality assurance Support daily operational tasks such as cleaning, merchandising, and maintaining a tidy workspace Respond to customer inquiries via phone and email in a timely and professional manner Uphold high standards of customer service to ensure a positive and consistent customer experience Qualifications Previous warehouse or retail experience preferred but not required Ability to lift and move items up to 50 lbs. Strong attention to detail and organizational skills Excellent communication and interpersonal abilities Comfortable working in a fast-paced, team-oriented environment Interest in pottery or art supplies preferred but not required Experience with a Forklift is a plus Reliable Transportation is required Benefits Competitive hourly wage Employee discounts on pottery supplies Opportunities for growth and advancement Supportive and creative work environment Paid Holidays Paid Time Off after 6 months Insurance available after 90 days