Transportation/Dispatch Manager (Armonk)

About Us: The World's Best Cheeses (WBC) is one of America’s leading importers. We have been family owned and operated for over 40 years and distribute over 4,000 gourmet items to over 2,500 specialty stores. Headquarters are in Armonk, NY. with operations in Alameda, CA servicing the West Coast. Our company is experiencing dynamic growth and is seeking a Transportation/Dispatch Manager to ensure timely delivery to customers and manage all trucking delivery operations. Position Summary: We are seeking a highly organized and proactive Transportation/Dispatch Manager to oversee the day-to-day operations of our transportation, dispatch, and delivery services for our customers. This role is responsible for dispatch coordination, fleet maintenance, driver management, and cross-functional collaboration with departments such as Account Management, and our Warehouse team to ensure seamless and timely delivery. The ideal candidate will have strong leadership skills, a problem-solving skillset, and the ability to manage assets and personnel in a fast-paced environment. This job is 70% daily dispatch and driver coordination, 30% fleet management and process optimization. Key Responsibilities: · Coordinate daily dispatch operations and delivery schedules to ensure timely and efficient service. · Optimize routes and navigate schedule changes, while upholding customer satisfaction. Analyze and redesign delivery routes to improve efficiency and reduce costs. · Oversee truck maintenance, repairs, and acquisition of new vehicles (including thermal king units). Manage truck registrations, insurance, and asset tracking. · Manage driver hiring, onboarding, and compliance for all drivers. Manage accident reports, working directly with HR on any issues, and maintain consistent adherence to safety protocols. · Utilize Samsara GPS for fleet tracking, reporting, and monitoring idling and driver behavior. Conduct spot checks to ensure quality and compliance. · Manage procurement of supplies and equipment needed to maintain delivery standards. · Work closely with Account Management to align logistics with client needs. Partner with the Credit Department to support monetary collections facilitated by the drivers. · Provide additional oversight for our West Coast logistics operations. Conduct quarterly meetings with Armonk-based drivers and annual meetings with Alameda-based drivers. What We Offer: · Competitive salary with full benefits · Opportunity to contribute in a high impact role · A collaborative fast-paced team environment · This is an excellent opportunity! Send your cover letter and resume today! · Job Type: Full-time Benefits: · 401(k) · 401(k) matching · Dental insurance · Health insurance · Paid time off · Vision insurance Schedule: · Day shift Work Location: · Armonk, NY - On Site Job Type: Full-time