Operator (Burlington Mall - Burlington, MA)

Ready to be your own boss? Join our successful team of and launch your own Go! Store in one of our locations nationwide. Grow Your Career & Business With Us: Since 1993, Go! Calendars, Games &Toys has been helping entrepreneurs like you run successful seasonal and year-round stores across the country. Over the years, we’ve partnered with countless Operators —many of whom return year after year and have built profitable businesses for themselves and their families. We’re looking for motivated, entrepreneurial people who are excited to run their own store. While this isn’t a franchise, as an Operating Partner, you’ll be in charge of your own location, with the backing of our experience, support, and strong brand. About The Company: Go! Retail Group, based in Austin, Texas, is the world’s largest operator of seasonal pop-up stores. You’ve probably seen us in malls, outlets, or lifestyle centers under the names Go! Calendars, Go! Games, and Go! Toys. Since opening our first store in 1993, we’ve grown to more than 500+ locations across the U.S. Our stores come in all shapes and sizes—from small kiosks to massive 6,000 sq. ft. multi-concept superstores. Our team is tight-knit, passionate, and always ready to adapt. We’re serious about doing great work, but we also believe in having fun while doing it. Plus we are so proud to support organizations that make a difference in the communities we serve. What we Provide: When you partner with us, we’ve got your back. Here is what you can count on: We sign the lease and cover the rent. We reimburse utilities, banking fees, and business licenses cost. We provide what you need to run your business - fixtures, product, graphics, bags, POS system, training, and marketing. Our Austin-based team is always here for you, ready to support your store and answer any questions along the way. What It Takes To Run Your Business: As an operator, you’re in charge - and we’re here to support you every step of the way. Here is what you will be responsible for: You run the show. You are the operator and the boss of your business. You will have a signed agreement with Go! as part of the partnership, outlining your role and commission structure based on your store’s sales. Build a great team. You will recruit, train and manage your staff- handle payroll for your team. Create a customer-first experience. Deliver top-notch service by following our training and brand standards. Manage all inventory and stay on top of all inventory reporting. Handle financials – Process bank deposits and report daily sales to Home Office. Merchandise your store – set up product displays and place signage according to brand guidelines. Keep your store looking great – maintain a clean, organized, and visually appealing shopping environment. Connect with customers - create a friendly, engaging atmosphere to drive sales and hit sales targets. Communicate regularly – maintain open, professional communication with both Home Office and Mall Management. Plan and grow your business – create strategies to boost sales and improve key performance indicators (KPIs). Use data to lead – review KPIs to make smart, real-time business decisions. Host in-store events – set event goals, collaborate with Home Office, and track their impact on traffic and return on investment (ROI). Deliver a great customer experience – and understand how that experience directly supports hitting your sales goals. What Makes A Successful Operator: We are looking for leaders who are hands-on, driven, and ready to take charge. The most successful Go! Store Operators bring the following qualities and experience to the table: Self-motivated, dependable, and open to feedback – you take ownership and always looking to improve. Retail management experience with focus on driving sales – you know who to lead a team and grow a business. A solution-oriented mindset – you’re innovative, curious, and not afraid to try new things. Strong knowledge of retail operations – including sales, customer service, merchandising, inventory control, and loss prevention. Comfortable with tech – proficiency in Microsoft Office is a must; POS experience is a plus. Flexible and adaptable – available to work holidays, nights, weekends, and whatever your store needs. Effective delegation skills – able to lead sales team, assign tasks, keep the store stocked and visually merchandised and on point. Detailed-oriented and organized – you sweat the small stuff and ensure everything runs smoothly. Energetic and passionate – you lead with positivity and bring a solution-first attitude to every challenge. Contact us and we can review our opportunities in greater detail. Thank you!