Dental Practice - Operations Manager (fremont / union city / newark)

NorCal Dental is a premier dental practice with three locations in the San Francisco Bay Area (Hayward, Newark, and Fremont) with expansion plans for a fourth location in the Sacramento area. We are seeking an experienced and qualified operations manager to join our team to support our continued growth. The operations manager will support all locations and report directly to the company President. Qualifications 3+ years of management experience in healthcare, dental, or another high-volume service environment (retail, hospitality, etc.) Financial acumen, including budgeting, payroll, and P&L oversight Strong leadership and people skills—comfortable working with a wide range of personalities Adaptability and problem-solving ability in a fast-paced environment Bilingual skills (Spanish) are highly valued Benefits We offer a full-time Monday–Friday schedule ( along with 2 Saturdays per month with day off during the week during Saturday work weeks), comprehensive benefits (medical, dental, vision, PTO), and a collaborative environment where you can grow your career while making a lasting impact on patients' lives. Benefits & Perks We offer a comprehensive benefits package designed to support you in all aspects of life: Kaiser Medical Insurance/ Dental insurance with vision Complimentary Life Insurance Policy Short-Term & Long-Term Disability Identity Theft Protection Legal Services Package Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork Responsibilities As our Dental Operations Manager, you'll ensure the practice runs smoothly, efficiently, and in compliance with healthcare regulations You'll act as the key leader for both people and processes, balancing business priorities with patient-centered care Leading and inspiring a diverse team, creating a culture of trust, collaboration, and accountability Overseeing daily operations to keep the practice running efficiently and patients cared for seamlessly Managing budgets, payroll, financial data, and performance metrics to drive profitability Supporting high-volume patient flow (30+ patients per day across various clinics) by coordinating staff and resources effectively Ensuring compliance with OSHA, HIPAA, and other healthcare regulations Training, coaching, and mentoring staff for long-term success and professional growth Handling escalated patient concerns with empathy and problem-solving skills Driving process improvements to enhance both the employee and patient experience Other responsibilities as needed Clinical employees include dental assistants and staff assisting with actual direct treatment of patients Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties Salary - Final pay will depend on experience and qualifications (Current range estimated $65,000 - $75,000 per year)