Workable
Medical Assistant - Must be Certified
MPF Federal is seeking a Clinical Support Coordinator (CSC) [Medical Assistant] who is responsible for assuring the quality of clinical service is maintained through evaluation of Compensation and Pension document requests and approving order requests. Determines the appropriate Disability Benefit Questionnaires (DBQ) to assign to specified health conditions identified during order request review. Accurate review of the claims file and correctly labeling relevant evidence ensures pertinent information is identified during claims file bookmarking, alerting Providers and allowing timely and accurate completion of the DBQs by the examiner. The CSC is responsible for timely work, positively affecting the life-cycle of the order. The CSC will collaborate with subject matter experts (SME), CSCII, Leads, and Supervisors to ensure completion of work aligns with established production and quality standards.
COMPENSATION: $17.75
Training Class schedule is 09/29/25 – 10/24/25, Monday – Friday 8:00am-4:30pm CST
Post training shifts effective the week of 10/27/25 are Monday – Friday 9:00am-6pm CST
Key Responsibilities:
Conduct accurate and timely review of records
Evaluate and interpret order requests
Quality set-up of order request to aid Provider in exam review
Claims file review and identification of relevant evidence
Quality claims file bookmarking to aid Provider in exam review
Request clarification for errors and/or requests not meeting contractual requirements
Identify trends of new or changing order items
Participates in projects and team meetings
Perform detailed work with a high degree of accuracy
Maintains confidentiality of sensitive information
Conduct task completion via automated workflows
Physical and Mental Demands
Work assigned shift, occasional overtime may be required dependent on business need
Remain in a stationary position, often standing or sitting, for prolonged periods
Prolonged use of employer provided office equipment such as a computer/laptop and monitor computer screens
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Unauthorized peripheral equipment (e.g. monitor, keyboard, mouse) may not be connected to employer provided equipment
Code of Conduct
Dress Code: While this is a work from home option we do expect certain standards for attire
Business casual please (tops and bottoms are required)
Dependent care
Alternate care is required for dependents
Children should not be in the background or the same room
Distractions
Minimize interruptions such as people, pets, personal cell phone
Professional demeanor and use of company resources
Adequate office space
Closed and locked door are a requirement
Requirements
Completion of an accredited Medical Assistant program and current certification (CMA) from an accredited certifying body or Associate's or Bachelor's degree in a related field (e.g., Healthcare Administration, Medical Assisting).
Minimum 5 yrs experience in healthcare
Must be able to type 40 WPM - A testing link will be provided.
Knowledge of healthcare documentation to include medical, behavioral, and psychological terminology
Excellent verbal and written communication skills including, strong telephone etiquette and interpersonal skills
Ability to identify lab results and ancillary services
Ability to interpret medical documentation
Experience working in an Electronic Medical Record system
Ability to work Monday – Friday 9:00am-6pm CST
Knowledge of healthcare documentation and terminology
Ability to anticipate potential problems and explore solutions collaboratively
Demonstrates a coachable mindset and ability to remain focused
Proficiency in healthcare documentation and terminology
Excellent written, verbal, and interpersonal communication skills
Strong multitasking and teamwork skills
Ability to perform detailed work with a high degree of accuracy
Knowledge of CPT and ICD coding
Experience with traumatic brain injuries, neuropsychological testing, or behavioral health
Home health, Military or hospice care experience
Knowledge and previous use of:
Browsers such as Chrome, Edge, etc
Search engines such as Google, MSN, Yahoo etc
SharePoint
Common keyboard/computer commands
Copy
Paste
Insert
Differentiation of right vs. left click
Drag and Drop
Proficiency with Microsoft Suite
Outlook
OneNote
WORD/Excel
Teams
Previous experience with an EMR/HER system
Experience with a virtual learning platforms
Video conferencing platforms: Microsoft Teams, Zoom, WebEx
Screen sharing
Ability to self-troubleshoot
Benefits
MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Texas, USA
$17/hour