Medical Receptionist / Patient Access Representative (Prineville)

Medical Receptionist / Patient Access Representative Hanes Chiropractic Wellness Center / The Center for Functional Medicine Part-Time/Full-Time: Monday, Tuesday, Wednesday and Friday, 8:30am – 5:30+ pm (32-34 hours/week) Occasional Thursday evenings (primarily 4 evenings during January/February) Salary Range: $22.00 - $28.00 / hr Benefits: Benefits may include HRA/Health Reimbursement Arrangement, PTO, expansive In-house Wellness Benefit, etc. Date Posted: 09/13/25 Expires: Open until filled Job Summary: Are you passionate about true health? Do you love being organized, dependable and making a positive impact in a fast-paced, people-centered environment? Our clinic is seeking an exceptional, career-minded Medical Receptionist / Patient Access Representative. If you're someone who takes pride in their reliability, professionalism and attention to detail and is seeking a long-term position with room to grow and contribute meaningfully—we want to meet you. Primary Duties and Responsibilities As the Medical Receptionist / Patient Access Representative, you are the initial point of communication and contact for the Clinic. You are a self-directed professional, who will take initiative, stay ahead of tasks and solve problems proactively to ensure smooth daily operations, all while taking excellent care of our patients with grace, compassion and discretion. You will • Provide front line in-person and phone reception, greet patients • Manage check-in/check-out, including scheduling appointments and collecting copays • Review/interpret insurance benefits and pre-authorization requirements • Complete patient consent forms • Collect accurate patient demographic, financial and insurance data • Facilitate communication between patients and clinic staff in a clear and timely manner Qualities/Skills Needed for Success in this Role • Excellent organizational skills, strong attention to detail, accurate under pressure • Excellent computer skills • Professional, well-spoken with excellent verbal/written communication • Have polished appearance • Work cohesively as part of the team and maintain composure in this fast-paced but low-stress environment • Treat patients with care and professionalism • Value the critical nature of your role on the team and therefore are 100% reliable and punctual • Flexible with work hours as they may vary occasionally depending on patient needs • Passionate about true health and wellness in your own life Education and Experience • Preferred one year experience in a medical or healthcare office reception position • Preferred experience with any EMR software • Experience with Excel, Word, and Outlook • Expert in basic math • Speedy and highly accurate typing and data entry skills • High School Diploma or GED Physical Demands of the Job This position is approximately 50% sitting and 50% moving throughout the office; very occasional lifting of approximately 25-pound boxes. About Us: Dr. Coby Hanes, a Prineville native, has been in practice since 1995 and is certified in Botanical Medicine, Functional Medicine and in ReCode (Dr. Dale Bredesen’s Alzheimer’s treatment). Within his chiropractic practice, he treats patients for musculoskeletal issues as well as injuries from auto accidents, work injuries, etc. Within his Functional Medicine practice, he works significantly more in-depth with patients who have complex, chronic diseases, such as thyroid disorders, gastrointestinal issues, and also dementia and Alzheimer’s diagnoses. His innovative Functional Medicine approach focuses on root-cause healing and natural solutions to long-term wellness for patients who come from across the state and across the country. Our team is professional, positive, purpose-driven and supportive. HOW TO APPLY: • We invite you first to visit our websites to get to know us and our approach to health. Our Chiropractic website: www.center4wellness.com Our Functional Medicine website: www.center4functionalmedicine.com. • If you are interested in applying and meet the Education and Experience requirements, please submit your resume as a pdf through the craigslist email shown. Please note that this is an in-office position; remote and hybrid work are not available. • We ask that you please not call the office, drop in or follow up on the status of your application – after we have time to review all resumes, we will be in touch within 1-2 weeks regarding next steps.