Cavaña is hiring a seasonal Host/ Hostess (Mission Bay, San Francisco)

Cavaña seeks a friendly, professional, and outgoing individual to join our team as a Host or Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive first and last impression. This position is ideal for someone with excellent communication skills and a passion for delivering a high level of guest service. Duties: - Greet guests with a warm and friendly welcome - Escort guests to their tables and provide menus - Assist guests with seating arrangements and special requests - Manage waitlists and ensure timely seating - Answer phone calls and assist with reservations - Monitor dining areas to ensure cleanliness and organization - Handle guest inquiries, concerns, and complaints in a professional manner Requirements: - Previous experience in guest relations or customer service preferred - Knowledge of food service industry practices and procedures - Excellent communication skills, both verbal and written - Strong phone etiquette and ability to handle high call volumes - Exceptional customer service skills with a friendly demeanor - Ability to work well under pressure in a fast-paced environment - Strong organizational skills with attention to detail Benefits: - Competitive pay based on experience and performance - Opportunities for career growth within the hospitality industry If you are passionate about providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you. Job Types: Part-time/Seasonal Benefits: 401(k) Employee discount Flexible schedule Health insurance Work Location: In person, 100 Channel Street San Francisco, CA 94158