Monument Administrator (Commerce City)

Key Responsibilities: • Answer incoming calls and respond to inquiries • Schedule appointments and manage calendar • Make outbound confirmation or follow-up calls • Enter data into CRM or scheduling software • Maintain polite and professional phone demeanor Note: the position is onsite in a nice friendly office in Calabasas. This is not a remote position. There is room for growth.

Description Who Are We?  UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Requirements Responsibilities l    Assist in receiving, dispatching, inspecting, handling and stocking inbound products；  l    Receives returns, counts and confirms quantities, determines condition and completes paperwork;  l    Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules;  l    Communicates effectively with the other departments in the company；  l    Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l    Encourages safe work practices in others； l    Arranges daily cycle count and follow variance;  l    Weekly report updates;  l    Other duties as assigned to the position   Qualifications l    Bachelor or international equivalent;  l    1 years of relevant experience preferred, no experiences is ok, everything will be trained；  l    Moderate computer skills, assist in report data collection. l    Strong responsibility, follow supervision, good communication skills | Bilingual in Mandarin is preferred Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship.  $18-22/hour during first three months, will increase after probationary period.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

Who Are We? As Canada’s leading e-commerce delivery provider, UniUni is committed to growing a sustainable business for the communities it serves and enriching employee experience to propelling influential expansion in North America. With a people-driven mindset, UniUni was born in 2019 to ensure every industry loves e-commerce shipments. Why UniUni? We care about our people. At UniUni, we support our employees by valuing both lateral moves and vertical promotions. We know you are not only seeking a job but a career to pursue. A rewarding career at UniUni means doing what you love, we build up your skills. We encourage passionate, motivated people to be part of our success story in making one of Canada’s best courier companies even better by applying online today. We are seeking a morning shift operation assistant that will be working in a morning from 6 am to 3 pm local time. Requirements Responsibilities Supports the Operations Manager in team development and works with staff at other levels to ensure an efficient workflow and smooth communication to achieve the team's success Follows standard operating procedures established by management Receives, inspects, handles, and stocks inbound products Receives returns, counts and confirms quantities, determines the condition and completes paperwork Assigns delivery tasks to delivery drivers according to the volume of goods in the warehouse Shares knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Interacts with customers and suppliers, answer questions, and resolving issues Tracks and reporting on operational performance Maintains policy and procedure documents Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards Assists with the implementation of new processes and procedures Qualifications Must obtain a valid US work visa Fluent in English; Mandarin is an asset Bachelor's degree required Ability to analyze and improve operational processes Strong people management and organizational skills Excellent communication skills, both written and verbal Strong problem-solving and time management skills Benefits 401(k) Dental insurance Health insurance Paid time off Parental leave Tuition reimbursement Vision insurance 19-23/hour Relocation Package H1B Sponsorship Pay Range: 18-23/hour

REQUIRED: PLEASE RESPOND WITH YOUR RESUME Schedule: Any deviation to schedule MUST be communicated and approved by Manager. Must follow company call out Policy/Procedure. Day: Monday-Friday Time: (TBD) POSITION SUMMARY: As the Day Logistics Coordinator you are responsible for the following Areas list below but are not limited to them. You will be in an elevated position that will be responsible for assigning and directing associates throughout the Day. You are also expected to be the primary person when it comes to the systems that we are working with while providing exceptional customer service to clients, customers, and all staff members. RESPONSIBILITIES: • Communicate directly with customers informing them of order confirmation, rates, pick-up, and ETA’s. • Continuously working to partner us with the right carrier for our LTL with cost and quality in mind. • Filing claims • Responsible for timely and accurate distribution of work to pullers. Oversee and drive continuous workflow. • Ensure timely and accurate communication with office and sales team. • End of day reporting IE: shipping logs • Next day planning QUALIFICATIONS: To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: • Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. • Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Organizational Support - Follows policies and procedures. • Motivation - Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence. • Planning/Organizing - Uses time efficiently, create and upkeep an organized clean work area • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Problem Solving- Need to be the solution and not the barrier to a problem. Think outside the box relay barriers along with viable solutions to Manager/Supervisor • Reliability- Must be present and on time for all shifts with the expectation of planned/approved time off and emergencies. • Quality - Demonstrates accuracy and attention to detail. SKILLS AND ABILITIES: *Basic computer skills including Microsoft, Outlook (Word, Excel, Powerpoint) *Computerized warehouse management system helpful *Voice Collect and/or RF scanning helpful *ERP or other Order Entry software *Excellent verbal and written communication skills *Ability to multi-task Job Types: Full-time, Contract Pay: $26-31 per hour depending on experience Benefits: *401(k) *Dental insurance *Employee assistance program *Health insurance *Life insurance *Paid time off *Referral program *Vision insurance Supplemental Pay: *Yearly bonus Ability to Commute: South San Francisco, CA 94080 (Required) Ability to Relocate: South San Francisco, CA 94080: Relocate before starting work (Required) Work Location: In person

Who Are We?  UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Requirements Responsibilities l    Assist in receiving, dispatching, inspecting, handling and stocking inbound products；  l    Receives returns, counts and confirms quantities, determines condition and completes paperwork;  l    Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules;  l    Communicates effectively with the other departments in the company；  l    Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l    Encourages safe work practices in others； l    Arranges daily cycle count and follow variance;  l    Weekly report updates;  l    Other duties as assigned to the position Qualifications l    Bachelor or international equivalent;  l    1 years of relevant experience preferred, no experiences is ok, everything will be trained；  l    Moderate computer skills, assist in report data collection. l    Strong responsibility, follow supervision, good communication skills | Bilingual in Mandarin is required Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship.  $18-22/hour during first three monthes, will increase after probationary period.