Hiring Qualified Lead Setter (Anchorage)

𝙅𝙤𝙗 𝘿𝙚𝙨𝙘𝙧𝙞𝙥𝙩𝙞𝙤𝙣: We are a full-service bathroom remodeling company seeking a personable and motivated Lead Setter to join our Anchorage office. As the first point of contact for our customers, you will play a key role in creating positive first impressions and building strong relationships, both over the phone and in person. This position is highly customer-focused, blending conversational outreach with light administrative support to keep daily operations running smoothly. Our office is small and relaxed with great leadership! 𝙀𝙨𝙨𝙚𝙣𝙩𝙞𝙖𝙡 𝘿𝙪𝙩𝙞𝙚𝙨: ▪️ Manage incoming and outgoing calls with prospective customers, setting appointments for Design Consultants to conduct in-home and in-showroom consultations. ▪️ Accurately collect, update, and maintain customer records in the CRM system. ▪️ Welcome and assist walk-in customers in the showroom, ensuring a positive first impression. ▪️ Support daily office operations with administrative and customer service tasks as needed. ▪️ Learn and apply the Re-Bath Franchise sales system, including use of company tools, training, and resources. ▪️ Maintain a clean, organized, and professional showroom and workspace environment. 𝙌𝙪𝙖𝙡𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣𝙨: ▪️ 2–3 years of customer service experience in a sales or office environment preferred. ▪️ Strong verbal communication skills with a professional and friendly demeanor. ▪️ Proficiency in Microsoft Office Suite (Word, Excel, Outlook); QuickBooks experience a plus. ▪️ Experience working with CRM software preferred. ▪️ Highly organized with strong attention to detail and effective time management skills. ▪️ Enthusiastic, customer-focused, and able to build rapport easily. ▪️ Self-motivated with a strong work ethic and ability to work independently. ▪️ High school diploma or GED required. 𝙋𝙡𝙚𝙖𝙨𝙚 𝙧𝙚𝙨𝙥𝙤𝙣𝙙 𝙫𝙞𝙖 𝙚-𝙢𝙖𝙞𝙡 𝙬𝙞𝙩𝙝 𝙧𝙚𝙨𝙪𝙢𝙚 𝙖𝙣𝙙 𝙘𝙤𝙣𝙩𝙖𝙘𝙩 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣.