Office Clerk

Auburn CPA firm is seeking a positive, energetic, and highly organized Receptionist/Office Assistant to serve as the welcoming face for our busy, fast-paced office. While most of our team works remotely, you will be the anchor of our physical office, responsible for ensuring operations run smoothly, professionally, and efficiently from the ground. You’ll be the first point of contact for in-person visitors and phone calls, greeting clients in a friendly, business-like manner and representing the firm with warmth and professionalism. The ideal candidate will be self-motivated and detail-oriented, with excellent interpersonal skills and the ability to manage a multi-line phone system (3–4 lines), handle sensitive information with care, and juggle multiple tasks with poise. Proficiency in Microsoft Office Suite, Adobe, and online tools (including social media platforms and client portals) is essential. This role also includes general office duties, maintaining a clean and welcoming client area and conference room, and providing administrative support to remote staff. Punctuality is key, as this person will open the office at 9:00 AM on weekdays. After the initial training period, the position includes the flexibility to work remotely on Thursdays. Typical duties in our paperless office will include: • Answering phones • Greeting clients and logging in their projects • Scheduling appointments • Ordering and keeping office supplies inventory up to date • Downloading and sorting electronic documents from Client Portals • Scanning and organizing documents electronically • Compiling tax returns and accounting projects • Preparing and scanning daily bank deposit • Dropping off and picking up mail daily at Auburn Post Office • Running credit card payments online, processing customer receipts • Setting up networking and business development events • Organizing annual open house celebration • Maintaining monthly blogs and bi-monthly e-newsletter • General office support as needed Typical hours are 9:00am – 5:00pm, M-F, but will include a few Saturdays and some evening hours between March 1st – April 15th for the tax season rush. We offer medical, dental and vision benefits, a 401k plan and competitive compensation. We are a close-knit team with an atmosphere that is fun, creative, and loaded with caffeine! Pay range: $23-$27 DOE Only those candidates whose experience best meets our requirements will be contacted.

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17–$21 per hour, based on experience and qualifications Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)

Telemarketer (Part-Time/Full-Time) — Starting at $16.50/hr Location: 1207 Jericho Turnpike, New Hyde Park, NY Company: Aerus | FR Bayside Contact: 718-428-7766 • frbayside1@aerushome.com About the Role We’re hiring energetic Telemarketers to make outbound calls, qualify leads, and book appointments for our sales team. You’ll represent premium home wellness products (air purifiers, water systems, and vacuums) that genuinely help families. What You’ll Do Make outbound calls from targeted lists; follow a proven script Qualify prospects and set appointments for in-home or in-store demos Enter notes and outcomes accurately into our CRM Hit daily/weekly call and appointment goals Follow up on past leads and no-shows What We Offer $16.50 per hour to start Bonus + commission for qualified appointments and sales set Flexible scheduling (daytime and evenings) Growth path to Senior Telemarketer or Field Sales What You Bring Clear, friendly phone voice and strong communication Comfortable handling objections and staying positive Basic computer skills (typing, CRM or spreadsheets) Reliability and goal-oriented mindset Prior call center or telemarketing experience is a plus (not required) Schedule Part-time or full-time; must be able to work at least one evening shift or Saturday How to Apply Email your resume to frbayside1@aerusonline.com and include “Telemarketer – New Hyde Park” in the subject. You can also call 718-428-7766 to schedule a quick phone interview. Now Hiring Telemarketers — $16.50/hr + Bonuses Aerus (New Hyde Park) is growing! Call warm/cold leads, set appointments, and get paid hourly plus bonuses. Training provided. Part-time or full-time with flexible shifts. 📍 1207 Jericho Tpke, New Hyde Park, NY 📞 718-428-7766 • ✉️ frbayside1@aerusonline.com

** Must be located in California or Oregon At Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our patient care navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients. The Care Advocate guides patients and their families throughout the patient’s care journey  by combining human interaction and technological tools to facilitate a seamless experience during the initial intake process through their journey to and from their appointments.  The Care Advocate helps reduce worry and frustration for patients, families, and caregivers by increasing communication, coordination, and efficiency across the healthcare and transportation system; performs various activities including, but not limited to: assist patients with completing all medical forms for the clinic through the use of technology;  obtain referrals or authorizations; arrange transportation; contact patients prior to appointments as needed to ensure follow-through; document activities of patient advocacy; maintain knowledge of and collaborate with local healthcare-related resources and insurance plans;; and keep patients, their families, and caregivers apprised of care management.  The Care Advocate will be instrumental in helping build the technology platform to support the transitions through the patient’s care journey.   Acting as a personal patient concierge, strong customer service and communication skills are a must and will include heavy use of phone (inbound and outbound), email, and AI chat.   You will be responsible for understanding patient and / or provider requests and connecting the patients to the appropriate resource.   Success in this position is based on results-oriented goals and metrics. Shift Times Available (PT Time Zone): 8:00 a.m. to 4:30 p.m. 10:30 a.m. to 7:00 p.m. Patient Support Center Care Navigation Provide advanced coordination across multiple patient care pathways using tech-enabled workflows Establishes relationships with and serves as primary point of contact for patients and their family or caretaker. Assists patients requiring support with digital forms and surveys, utilizing AI tools to streamline the process. Facilitate patient engagement through proactive outreach and digital communication tools.   Clearly communicates the purposes and services available to patients, family members, and caregivers. Works with the patient to coordinate transportation into or out of a care setting  Maintains frequent contact with client or hospital/clinic leadership to assist with other duties as assigned for participation in client or hospital/clinic initiatives.  Aids in customer service, patient experience by maintaining a non-judgemental, calming presence and relaying feedback or patient issues to appropriate clinical or patient experience staff. Investigate and resolve patient/provider inquiries and concerns in a timely manner. Performs duties in compliance with Health Insurance Portability and Accountability Act (HIPAA) and understands the importance of protecting patient information. Develops expertise in insurance benefits and exclusions related to treatment. Maintains documentation of all client encounters in appropriate software applications or tools; completes reporting requirements according to program standards.  Enter detailed information into company proprietary software while conversing with patients. Fully discloses relevant training, experience, and credentials to ensure patients understand the services the Navigator is qualified to provide and refrains from any activity that could be construed as clinical in nature. Analyze patient data to identify care gaps and initiate outreach based on performance metrics.  Collaborate with AI tools to streamline patient interactions, focusing on higher acuity cases.   Meets key performance indicators including service levels, call volumes, adherence and quality standards. Attends team meetings regularly with active engagement and collaboration. Technology Integration  Test and utilize new tools or product features. Provides constructive, comprehensive, honest feedback regarding product and operational enhancements in a timely matter. Regularly engage with and integrate new technology solutions into the virtual care navigation process to enhance job efficiency and ensure seamless patient experiences. Remain adaptable and responsive to the continuous evolution of healthcare technology solutions, including software updates, new tools and digital communication platforms. Participate in regular training sessions and workshops to ensure proficiency in all adopted technology platforms. Utilize technology platforms to monitor and communicate with patients via education and screening tools, initiate or provide appointment coordination and provide timely reminders. Requirements Minimum Required Qualifications: High school diploma or GED Experience in customer service. Ability to maintain a high level of productivity autonomously Experience working in a call center environment Healthcare Experience  Preferred Qualifications: Caregiver experience. Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid and commercially insured payer common practices and policies Individuals with lived experience. 40+ wpm typing proficiency Experience documenting in electronic health record system or similar Experience using technology, apps, software Competencies (Knowledge/Skills/Abilities): Knowledge of medical terminology. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) rules and practices.  Working knowledge of computer skills using MacOS systems, the internet, Microsoft Word, Excel, Outlook, Google Workspace tools (e.g., Drive, Docs, Sheets, Slides, Calendar, Meet), video conferencing platforms, and other browser-based tools. Demonstrated strong customer service orientation skills, digital communication (text, email), and telephone etiquette. Ability to communicate effectively and accurately in both verbal and written forms. Ability to remain organized and manage competing priorities. Ability to work within established timeframes as part of a care team or independently. Ability to develop relationships with patients and care team members. Ability to respectfully listen to patient and care team without interruption to understand patient needs, expectations, values, and perspectives; ask appropriate questions to ensure understanding; and respond appropriately. Ability to use logic and reasoning to approach problems and identify alternative solutions. Flexible and creative problem solver. Non-judgmental and energetic. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Work is performed in a remote setting. Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement Target Start Date: Rolling start dates beginning mid-October 2025. Location: Remote, CA or OR FLSA Status: Non-Exempt Job Status: Full Time Work Schedule: Monday - Friday 8 hour shifts Vehicle Required: No Amount of Travel Required: None Reports To: Regional Program Manager Compensation: $20-$28/hour. Pay is determined by various factors, including but not limited to job-specific requirements, individual experience, internal pay equity, and organizational needs/budget considerations, all in alignment with our compensation philosophy.

You will be responsible for manually scanning hundreds of pages of documents each day using a table scanner. - You will also perform quality checks on the scans using a computer system, ensuring high standards in document preparation, scanning, indexing, and capture. Responsibilities - Manually scan documents using a table scanner. - De-binding books on a machine. - Perform quality checks on scanned documents using a computer system. - Ensure high standards in document preparation, scanning, indexing, and capture. - Support office tasks including data entry, clerical work, and administrative duties. - Handle materials and inventory management. Essential Skills - Proficiency in document scanning software and inventory management systems. - Experience with Microsoft Office and warehousing management systems. - Strong attention to detail and computer skills. - Excellent written and verbal communication skills. - Ability to effectively communicate with technical and non-technical stakeholders. Pay and Schedule - $24/hr - Paid weekly - Monday - Friday - 8:00am-5:00pm Why Work Here? - Enjoy free lunches daily and paid holidays. - This is a great opportunity to get your foot in the door with a leading company, offering a supportive work culture and growth potential. To apply please send a updated resume and your phone number to the relay email!

Patient Care Coordinator Do you love to support a team while helping patients?  This is a growth opportunity for a positive and motivated individual to help our doctor owned general dental practice provide quality comprehensive care to the community.   Our ideal candidate will have excellent communication and organizational skills, as well as a strong knowledge of customer service. The patient care coordinator role will be responsible for scheduling appointments, maintaining patient records, and providing excellent customer service to patients. The successful candidate will be able to work independently and have strong attention to detail, while working well with our lead coordinator and the clinical team.    The hours for this position are Monday to Thursday 7:15 am-5:30pm and Friday mornings 7:15-5:30 as needed for administrative time. Fridays would not exceed once per month.   Responsibilities include: Answering phone calls including scheduling appointments and other patient communication Processing insurance and coordination of benefits Presenting treatment plans, patient billing, and collecting copays Maintain patient records and ensure accuracy of information. Communicate and correspond efficiently and accurately with other dentists and specialists. We look forward to hearing from you! Email your resume or stop in at Karla McDonald, DDS and meet the team!   Job Type: Part Time (With possibility of becoming Full Time) Expected hours: 32 hours per week.   Compensation:  $18-22 per hour based on experience   Benefits: Health Insurance & Dental Benefit Paid time off & Holiday Pay Professional development assistance 401k retirement Healthcare setting: Dental office Schedule: No weekends Ability to commute/relocate: Wisconsin Rapids, WI 54494: Reliably commute or planning to relocate before starting work (Required) Experience: Dental office (Preferred) Work Location: In person Requirements Previous experience in customer service with preference given to those working in dental or the healthcare fields. Benefits Health Insurance, Dental Benefit, 401k Retirement Match, Continuing Education, Holiday Pay, Paid Time Off, and potential for Bonus based on performance