Negotiable Salary
12807 Mukilteo Speedway, Lynnwood, WA 98087, USA
Administrative Assistant – D&L Restoration Company: D&L Restoration Location: Lynnwood, WA Position: Administrative Assistant (Entry-Level) Employment Type: Part-Time About D&L Restoration D&L Restoration is a premier automotive restoration company serving the Lynnwood area and beyond. We specialize in bringing classic and specialty vehicles back to their original glory, combining traditional craftsmanship with modern techniques. Our team is passionate about automotive excellence and takes pride in delivering exceptional restoration services to our valued clients. Join Our Team! We’re looking for a highly motivated and quick-thinking professional to join our dynamic team in an entry-level Administrative Assistant role. This position offers competitive pay and the opportunity to work in a great team environment where your contributions make a real difference in our client’s automotive restoration journey. Key Responsibilities Customer Service & Communication: Greet guests in an upbeat and courteous manner, both in-person and over the phone Answer phones promptly and transfer calls to the appropriate team members Conduct outbound phone calls to notify clients of upcoming events such as car shows and social nights Handle inbound and outbound email contact with prospective clients and current clients Maintain excellent customer relationships throughout the restoration process Client Management & Tracking: Track comprehensive client contact records, including inbound inquiries, estimates, scheduling, and current client status Maintain organized client databases Follow up on estimates and coordinate scheduling for restoration projects Ensure seamless communication between clients and the restoration team Administrative Operations: Scan physical documents to convert to electronic format for efficient record keeping Organize and maintain both physical and electronic filing systems Complete miscellaneous paperwork as requested by management Support daily administrative functions to ensure smooth office operations Digital Marketing & Social Media: Create and manage social media postings to showcase restoration projects and company events Assist with digital marketing efforts to promote services and engage with the restoration community on our social channels Help coordinate and promote car shows and social events for clients General Office Support: Perform various administrative tasks to support the restoration team Assist with project coordination and timeline management Handle office supplies and maintain an organized work environment Required Qualifications Essential Requirements: High School Diploma or equivalent required 2 years of experience in the automotive industry (restoration, repair, parts, sales, correlated field) 2 years of customer service experience with a proven track record of client satisfaction Proficient skills with MS Office software and Google Workspace (Docs, Sheets, Email, Drive) Excellent phone skills with professional phone etiquette and clear communication Excellent verbal communication skills for interacting with clients, vendors, and team members Excellent organizational skills with attention to detail and the ability to manage multiple tasks Physical & Professional Requirements: Regular, predictable, full attendance is an essential function of the job Must be able to lift at least 40lbs repetitiously for handling documents, supplies, and materials Must have a professional appearance and demeanor when representing D&L Restoration Preferred Qualifications: Passion for classic cars and automotive restoration Experience with automotive restoration processes or terminology Knowledge of car shows and automotive events in the Pacific Northwest Social media marketing experience Database management experience What Makes This Opportunity Special Automotive Enthusiast Environment: Work alongside skilled craftsmen and automotive experts Be part of transforming classic vehicles and creating automotive art Attend car shows and automotive events as part of your role Connect with a community of automotive enthusiasts Growth & Development: Entry-level position with opportunities for advancement Learn about the automotive restoration industry Develop specialized administrative skills in a niche market Cross-training opportunities with the restoration team Competitive Benefits Package: Competitive pay commensurate with experience Great team environment with supportive colleagues Paid time off and holidays Professional development opportunities Employee discounts on restoration services Ready to Join Our Team? If you’re a motivated professional with automotive industry experience and excellent customer service skills, we want to hear from you! This is a fantastic opportunity to combine your administrative talents with your passion for automobiles in a supportive, professional environment. To Apply: Submit your resume along with a cover letter highlighting: Your automotive industry experience Customer service accomplishments Why you’re excited about joining D&L Restoration What Our Clients Say At D&L Restoration, we don’t just restore cars – we restore memories, dreams, and automotive heritage. As our Administrative Assistant, you’ll be the first point of contact for clients beginning their restoration journey, making you an essential part of our mission to deliver exceptional automotive restoration services.