Compliance Administrator (Thousand Oaks)

Job Summary: The Compliance Administrator will assist the current compliance analysts with daily client tasks to ensure timely processing and handling. Additionally, the compliance administrator will work with the team to assist with day-to-day account handling, mail processing, and sending out letters, as well as validation of debt. Essential Duties and Responsibilities: The Compliance Administrator will be responsible for the administrative duties such as: mail processing, printing letters, sending out documentation to the applicable parties, and assisting the compliance analysts with compliance follow ups. The Compliance Administrator will assist with the initial review process for complaints received. This entails reviewing the accounts escalated from the collectors and legal partners, escalating complaints to our clients within the appropriate time frame and closing complaints out in a timely manner. Additional tasks may be needed, such as complaint resolution letters and following up with individuals to investigate compliance matters. - Assist with reviewing and processing disputes. - Assisting with validation of debt - Assist with the initial review process for fraud claims - Review client-related reports to ensure the previous day’s work has been captured and submitted to the client. - Assisting compliance team individuals - Tracking compliance items above accurately and timely - Following up and keeping tasks within client timelines Qualifications: Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Understanding of clerical procedures and systems. Ability to work with team members and independently. Ability to send out correspondence (i.e. Validation of Debt, Resolution Letters) to the consumer or their representation within the client allocated timeframe. Compensation & Benefits: $20-$22/hour Medical, Dental, Vision and more Incentive Plan 401k Vacation & Sick Time Please apply at: https://careers.firstsource.com/job/Thousand-Oaks-Compliance-Administrator-Cali/43676944/