Billing Support Specialist

This position is full time working 100% in-office in our Northgate (Seattle) location Salary: $21.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? Do you like collaboration and being around a supportive team? You’ve come to the right place! Who We Are: Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,800 providers throughout our twelve locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. About the role: The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, strong follow through, and has great communication and customer service skills. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required! Responsibilities include: Communicate with clients and Providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate them about their financial responsibility. Verify and communicate insurance benefit information to all new clients. Complete daily claims submission, insurance billing and research and client ledger research. Process and post insurance and client payments. Collaborate with team members to meet billing department goals and daily tasks. Requirements Associates degree (preferred) Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers Excited to grow with an expanding business Positive attitude and interest in learning new skills Basic understanding of health insurance Front desk or billing experience at medical, dental, or vision facilities (preferred) Schedule: Monday-Friday 8:30am-5:00pm Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour

Applicants with customer service, restaurant, retail and hospitality backgrounds are encouraged to apply! Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? You’ve come to the right place! Job Type: Full-time; In-Office Salary: starting $17.00 per hour, opportunity to increase up to $19 with tenure and performance raises. Who We Are: Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 1,800 providers throughout our 16 locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. About the role: The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, follow through on researching accounts, and collaboration with customers and other departments. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required and plenty of training is available! Responsibilities include: Communicate with clients and Providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate them about their financial responsibility. Verify and communicate insurance benefits information to all new clients. Complete daily claims submission, insurance billing, and client ledger research. Process and post insurance and client payments. Collaborate with team members to meet billing department goals and daily tasks. Requirements Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers via email and over the phone Excited to grow with an expanding business Positive attitude and interest in learning new skills Experience with Microsoft Excel spreadsheets Schedule: Monday - Friday 8:30am - 5pm Preferred, not required: Basic understanding of health insurance (preferred) Front desk or billing experience at medical, dental, or vision facilities (preferred) Associates degree (preferred) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time; In-Office Salary: starting $17.00 per hour, opportunity to increase up to $19 with tenure and performance raises.

Applicants with customer service, restaurant, retail and hospitality backgrounds are encouraged to apply! Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? You’ve come to the right place! Salary: starting $17.00 per hour, opportunity to increase up to $19 with tenure and performance raises. Who We Are: Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,500 providers throughout our 14 locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. About the role: The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, follow through on researching accounts, and collaboration with customers and other departments. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required and plenty of training is available! Responsibilities include: Communicate with clients and Providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate them about their financial responsibility. Verify and communicate insurance benefits information to all new clients. Complete daily claims submission, insurance billing, and client ledger research. Process and post insurance and client payments. Collaborate with team members to meet billing department goals and daily tasks. Requirements Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers via email and over the phone Excited to grow with an expanding business Positive attitude and interest in learning new skills Experience with Microsoft Excel spreadsheets Schedule: Monday - Friday 8:30am - 5pm Preferred, not required: Basic understanding of health insurance (preferred) Front desk or billing experience at medical, dental, or vision facilities (preferred) Associates degree (preferred) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time; In-Office Salary: starting $17.00 per hour, opportunity to increase up to $19 with tenure and performance raises.

Position Summary The Accounts Receivable Manager will oversee the firm’s billing and collections processes with a strong focus on supporting successful fee motions and post-judgment recovery. This role requires someone with a deep understanding of legal billing procedures, the ability to work closely with attorneys and court clerks, and the organizational skills to manage timelines and compliance for court-ordered fee collection. Key Responsibilities Manage and monitor accounts receivable ledger for all active cases with fee entitlement. Collaborate with the Fee Motion Leader to prepare, submit, and track court-approved fee requests. Generate and review invoices, ensuring accuracy and compliance with court orders, retainer agreements, and settlement terms. Coordinate with clients, opposing counsel, and court clerks to facilitate timely payment. Proactively follow up on outstanding balances and implement escalation procedures when necessary. Develop and maintain AR aging reports, forecast cash collections, and provide regular status updates to leadership. Work with internal teams and case managers to ensure documentation is complete and supports billing claims. Assist with audits, reconciliations, and end-of-month reporting related to fee recovery. Analyze trends in payment delays and recommend improvements to collection strategies. Check collection efforts regularly to ensure timely and accurate receivables. Experience reviewing and checking court dockets to track case and fee motion progress. Qualifications 5+ years of experience in Accounts Receivable, preferably within a law firm or legal services environment. Strong understanding of legal billing and collections, especially in relation to California courts and fee motions. Exceptional organizational, communication, and follow-up skills. Experience with legal billing software (e.g., Timeslips, Clio, or similar) and accounting platforms. Ability to work independently and cross-functionally in a fast-paced environment. High level of discretion and professionalism in handling sensitive financial data. Bonus Points If You Have Familiarity with consumer protection litigation or civil rights cases. Experience supporting attorneys with declarations, exhibits, and billing narratives for fee motions. Bilingual (Spanish) is a plus. Benefits We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including: 401(k) with Employer Match – Plan for your future with confidence and company support. Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy. Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events. Paid Parking – Convenient and covered, so you can focus on your day. Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters. Employee Referral Program – Earn rewards for introducing talented individuals to our team. Employee Assistance Program (EAP) – Confidential resources for personal and professional support. Employee Discount Program – Access to exclusive savings on a variety of products and services.

Under general supervision of the Supervisor of Billing, the Billing and Collections Representative completes daily billing and AR follow up for assigned scope, in accordance with established criteria. Includes the daily reconciliation of assigned reports and controls to ensure claims are billed accurately and timely. Coordinates follow up with providers, clinic, and hospital staff as needed. Serves as the first point of contact for customer calls and inquiries regarding billing and claim payment. Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. 1. Resolves daily billed claim edits and rejections: target Clean Claim rate of 95% or greater: Resolution of Electronic Billing System (EBS) client, payer, and/or clearinghouse acceptance and rejection reports Monitor and follow up to identify and resolve discharged not final billed holds (DNFB) Process Balance Bill claims to next payer after primary/secondary claims are accurately adjudicated Accurate completion of UB04 and/or 1500 claim form/field requirements, by payer (condition, occurrence and value codes, etc.) for primary, secondary, and tertiary claims Accurately interpret payer specific Explanation of Benefits (EOB) and Remittance Advice (RA) to identify claim modification and/or special billing requirements Monitor and release claims to meet Timely Filing requirements Review/Resolve hold claims and release to billing w/in 24 hours Submit clean claims for outpatient & inpatient hospital services and Rural Health Clinics Combine claims as appropriate to ensure compliance with applicable billing rules and regulations, including but not limited to: CMS Payment Window Rule Series Claims/Recurring Services Packaged/Bundled Services Worker’s Compensation Department of Transportation (DOT) Accident and Other Liability Attorney and/or Probate Balance Billing (secondary/tertiary payers) 2. Resolves denied claims: target denial rate of Authorization, Pre-Certification, and Referrals Other Billing Issues Medical Record Copies Credentialing Issues Coding Charge Capture Medical Necessity and/or ABN Issues 3. Identify and resolve recurring provider/clinic-specific claim delays: registration demographic profile, eligibility and Iplan assignment, authorization/pre-certification/referrals, medical necessity and/or ABN, charge entry and coding accuracy. 4. Performance Improvement Opportunities: Compiles information and contributes to the trending of Bill Holds and Denials for performance improvement by Provider, by Payer & by Reason/ Reason Code. 5. Achieves daily targeted individual productivity and performance outcomes for: daily productivity, Clean Claim submission rate, & quality assurance. 6. Provides backup as needed to the Scheduling and Registration staff in the Rural Health Clinic by answering phones, scheduling, and performing patient registration. 7. Abides by the HMH Legal Compliance Code of Conduct. 8. Maintains a safe work environment and reports safety concerns appropriately. 9. Maintains confidentiality and appropriate handling of PHI. 10. Performs all other related duties as required and assigned. Requirements Education: High school diploma or GED required. Graduate of a formal billing/coding program required. Experience: Five years of business office experience in a healthcare setting required. Required Skills: Excellent interpersonal, customer service, problem solving, and written and oral communication skills. Working knowledge of CPT codes and ICD-10 codes. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources

Etz Hayim owns and operates the brands Cycling Frog and Lazarus Naturals, as well as a sprawling operation that spans from farming over 300 acres of hemp, extraction, chemical processing, packaging and warehousing to support both brands and private label customers. Lazarus Naturals was founded in 2016 to provide safe and accessible CBD products for everyone who would benefit from them, regardless of their financial situation and ability to pay, which is why we provide a 60% Assistance Program to veterans and people with disabilities or low-incomes. In order to maintain an affordable price point and our commitment to accessibility for all, we have built a vertically integrated business model, which allows us to walk our talk of developing quality, affordable products - from product inception, development, seed, farming, extraction, finished production formulation and packaging, and distribution. Cycling Frog is normalizing the consumption of casual use THC products. We are on a mission to make THC convenient, affordable, and fun by making a sessionable THC beverage the same price as a beer or soda. We want to change the way THC is consumed and viewed by our society by focusing on lower potency, ready to drink beverages that can easily fit into anyone’s lifestyle. Under the Federal Farm Bill it is legal to sell these low potency THC products across all 50 states via the internet, and anywhere you can grab a beer. Position Overview The Senior Specialist, Accounts Receivable is responsible for all accounting and credit functions associated with sales to our eCommerce customers, our wholesale channel, regional and national retailers, and our private label clients. This position performs all accounts receivable and credit functions that arise on a daily, weekly, and monthly basis, including, but not limited to: Sales invoicing, Processing deposits and recording credit card and cash receipts, Researching and responding to customer inquiries and issues, Customer account reconciliations, Credit application processing, Collection activities in conjunction with the sales team, and General ledger postings. Since this role interacts daily with our customers, sales team and leadership, a strong customer service attitude and professional manner are required, along with strong attention to detail, great organizational skills, and the ability to work thoughtfully and independently. Other duties as assigned. Requirements Minimum of 3 to 5 years of experience in an accounts receivable, credit/collections role Degree in Business or Accounting Good oral and written communication skills. Ability to explain and train concepts and processes to others. Excellent problem-solving abilities; strong attention to detail; process improvement mindset. Outstanding computer and keyboard skills. Knowledge of MS Office and Google Suite products. Knowledge of automated accounting software – QuickBooks (mandatory), Microsoft Dynamics or other ERP software (desired) Intellectual curiosity – the desire to learn and grow. Team player. Willing to help others and assist when and where needed. Physical/Functional Requirements: Ability to perform consistent work on a PC including multiple peripherals (e.g., mouse, keyboard, monitor, headset, etc.). Occasional lifting of up to 25 pounds. Ability to interact with others in a way effective for professional collaboration and communication. Ability to work in an environment with moderate levels of stress. Ability to work a flexible schedule including weekends and holidays as needed to meet business needs. Ability to work independently, take initiatives with projects, and be self-motivated. Reliable method of transportation to/from office location(s). Successful candidates may be subject to a background and/or reference check. Benefits Comprehensive benefits (medical, vision, and dental insurance) Employee discount program Fully stocked kitchen 401(k) plan FSA & commuter benefits This is a full-time role based in Seattle, Washington. Please note, we will not consider applicants outside the immediate area. Interested parties are encouraged to include a cover letter detailing why you think you could be a great fit, along with an updated resume. Thanks, and we look forward to hearing from you. Veterans strongly encouraged to apply. Lazarus Naturals is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For individuals with disabilities who would like to request an accommodation, please reach out to hr@lazarusnaturals.com