Technical Account Manager - Aerospace (Wichita, KS)

WE NEED:    A seasoned Data Sales expert to take on a meaningful role within PCHMedia, helping to evangelize our 1P data from our 100% logged-in users, providing deterministic signals to enhance our partners' data streams. This is a huge opportunity to lead and ultimately build-out a new data sales team.  ROLE RESPONSIBILITY SNAPSHOT:  Develop and implement sales strategies to achieve revenue targets and drive business growth.  Prospect and close data licensing deals to data platforms, retail media networks, and media companies/broadcasters, etc.   Establish an information stream to ensure data exchange is accurate and actionable   Monitor and analyze market trends and competitor activities to identify opportunities for growth and differentiation.  Present accurate sales forecasts, reports, and performance metrics to the team   Disseminate in-field data market trends to a variety of internal stakeholders   Stay updated with industry trends, technologies, and best practices related to data sales and management.  Requirements A LITTLE MORE ABOUT YOU:  Bachelor's degree in business, marketing, or a related field with a quantitative focus; MBA or equivalent experience is a plus.  Proven track record of success in data sales or a related field  Experience leveraging data in sales and marketing efforts to achieve revenue success  Strong proficiency in CRM software and sales management analytical tools; Salesforce preferred  Strong leadership and team management skills; hands-on experience successfully growing out data-centric sales team  Excellent communication, negotiation, and presentation skills  Ability to work in a fast-paced environment, multitask, and prioritize effectively  A LITTLE MORE ABOUT US:  We have 54M Authenticated Users  3X better performing audiences based on conversion rate, click through rate and CPC efficiencies.  90B Tokens are redeemed every day in our Redemption Center for great prizes and giveaways  5,000+ data attributes across our owned audiences  Top 15 in total visits for our category (according to comScore)  Match Rates of 90%+  10X Higher CTR on Email than industry average  Base: $125,000 - $175,000 + 2x commission  PCH is an Equal Opportunity Employer  The salary range is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered (e.g., location, specialty, years of relevant experience, education, skills, credentials, budget and internal factors).    Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources

Who We Are  TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.  TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective.  It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.  What You Will Do Providing a strategic technical partnership with Customers, you will bridge the gap between the business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption and ensure the long-term success of projects. Key Responsibilities Primary technical point of contact across strategic accounts  Lifecycle engagement & adoption acceleration from presales to delivery  Technical health & risk management Strategic planning and stakeholder management across sales, product management and engineering teams  Sales enablement & growth support Deep and wide technical and science senior relationships  Strategic Technical Partnership Deeply understand Customer scientific data and AI architecture & goals Provide proactive, prescriptive technical guidance Act as a trusted advisor aligned to Customer outcomes Lifecycle Engagement & Risk Management Drive adoption & success plan execution Conduct regular technical reviews Identify risks & recommend optimizations Sales Support & Escalation Management Lead technical strategy for expansions Support POCs & co-innovation Manage resolution for escalated issues Value Delivered to Customers Accelerate time to value Improve stability & uptime Strategic roadmap alignment Prioritized support & faster resolutions Higher ROI through continuous optimization Commercial Acumen & Sales Enablement Support growth through hands on sessions and enablement presentations Showcase tailored demonstrations to prospects, to both small and large audiences Solution Mapping: Map business requirements to technical solutions. ROI Calculation: Determine potential return on investment for proposed solutions. Relationship Building: Cultivate relationships with clients, sales teams, and technical teams. Working with the science and technology Partners such as Databricks and Google Negotiation Skills: Collaborate with clients and sales teams to reach beneficial agreements. Technical Account Leadership  Product Knowledge: Develop a deep understanding of the company's product or service offerings. Demo Development: Design and showcase tailored demonstrations to prospects. Proposal Writing: Contribute to RFPs/RFIs with detailed technical specifications and solutions Project Management Timeline Management: Ensure projects are kept on track and within scope. Stakeholder Management: Coordinate with various stakeholders to ensure the smooth flow of presales activities. Requirements What You Have Done Scientific background academic and/or 5+ years professional experience in Life Sciences Senior Technical Architecture experience 5+ years  Commercial tech sales support   R&D IT OR Data & Informatics  Data Modeling: Understand logical, physical, and conceptual data models. Database Systems: Proficiency in cloud RDBMS (like Snowflake) and NoSQL databases (like Redshift and Databricks). Big Data Technologies: Familiarity with tools like Spark, and data warehousing solutions. Cloud Platforms: Experience with cloud providers mainly AWS especially their data services, but also Azure, Google Cloud,  Data Governance and Quality: Understanding of data lineage, metadata management, and data quality processes and tools. Analytics and BI Tools: Familiarity with tools such as Tableau, Power BI, QlikView, and their backend requirements. Benefits 100% employer-paid benefits for all eligible employees and immediate family members Unlimited paid time off (PTO) 401K Flexible working arrangements- remote work Company paid Life Insurance, LTD/STD A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position

** Location: candidates may be located in Washington, Oregon or California ** Your team’s dynamic: As Technical Account Manager, you will be the main point of contact and technical account owner for one or multiple accounts (up to 4), reporting directly to the Dedicated Client Care Manager. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec’s solution portfolio. Your role will be to ensure the efficient and smooth operations of the Genetec ecosystem within the customer environment while ensuring the system's long-term success. You will be responsible for assisting the customer in managing the entire lifecycle of their Genetec system(s), including day-to-day operations and maintenance. You will monitor support requests to identify any recurring issues and may recommend changes to products or their usage. You will also hold regular review meetings (QBR) with stakeholders to discuss any issues or problems and review priorities. Finally, you will identify opportunities to upgrade, modify, or add products to meet customer needs more effectively. You will provide reports on product performance to the development team and advise customers on upgrades or new products that may suit their business. What your day will look like: Assist customer with lifecycle management, including Deployment, Migration, and Upgrade Work with GTAC and/or DCC to escalate issues and tickets Provide business, technical, and product knowledge support to the customer Understand the existing system architecture and become Genetec’s Subject Matter Expert (SME) in the customer’s environment Address product-related questions and technical challenges Identify areas where operational processes can be improved to enhance the implementation of the Genetec solutions further Educate and advise clients on how existing and new product features and functionality work and how they can contribute to their business and operational objectives Streamline product feature requests Assist with new product updates and Demos Provide guidance and recommendations on how to optimize system(s) Conduct and coordinate a Quarterly Business Review (QBR) with the customer team to assess current usage and define upcoming priorities Be accountable for documenting a Statement of Work (SOW) based on the review's outcomes Involve and coordinate with additional Genetec teams (product, sales, executive leadership, etc.) when deemed necessary for the customer's long-term success Maintain current functional and technical knowledge of the Genetec product line More about you: Bachelor’s Degree in Computer Science, Engineering, Economics, Business Administration is preferred or equivalent experience Minimum of 3 years of experience in an Account Management, Project Management or Field Engineering capacity Ability to match client’s business requirements with product capabilities Excellent interpersonal skills that build positive relationships with other team members Possesses strong analytical and troubleshooting skills (detail-oriented) Comfortable interfacing with key individuals at major accounts in sensitive situations Must possess valid driver’s license and passport Ability to travel between Canada and the US up to 25% of the time Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Technical requirements: Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.) Excellent knowledge of networking principles and IP protocols Experience with networking equipment configuration and troubleshooting (switches, routers, etc.) Understanding of network storage (SAN, NAS, iSCSI) principles and best practices Database query and management skills Understanding of server virtualization concepts Experience with encryption and certificates MCSE, CCNA, SQL Server, VMware, or similar technical professional certifications considered a plus Deployment and troubleshooting of security systems such as: Video Surveillance (IP cameras and encoders, video matrices, DVRs, etc.) Access control systems (reader, controller, wiring, etc.) Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

** Location: candidates may be located in Washington, Oregon or California ** Your team’s dynamic: As Technical Account Manager, you will be the main point of contact and technical account owner for one or multiple accounts (up to 4), reporting directly to the Dedicated Client Care Manager. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec’s solution portfolio. Your role will be to ensure the efficient and smooth operations of the Genetec ecosystem within the customer environment while ensuring the system's long-term success. You will be responsible for assisting the customer in managing the entire lifecycle of their Genetec system(s), including day-to-day operations and maintenance. You will monitor support requests to identify any recurring issues and may recommend changes to products or their usage. You will also hold regular review meetings (QBR) with stakeholders to discuss any issues or problems and review priorities. Finally, you will identify opportunities to upgrade, modify, or add products to meet customer needs more effectively. You will provide reports on product performance to the development team and advise customers on upgrades or new products that may suit their business. What your day will look like: Assist customer with lifecycle management, including Deployment, Migration, and Upgrade Work with GTAC and/or DCC to escalate issues and tickets Provide business, technical, and product knowledge support to the customer Understand the existing system architecture and become Genetec’s Subject Matter Expert (SME) in the customer’s environment Address product-related questions and technical challenges Identify areas where operational processes can be improved to enhance the implementation of the Genetec solutions further Educate and advise clients on how existing and new product features and functionality work and how they can contribute to their business and operational objectives Streamline product feature requests Assist with new product updates and Demos Provide guidance and recommendations on how to optimize system(s) Conduct and coordinate a Quarterly Business Review (QBR) with the customer team to assess current usage and define upcoming priorities Be accountable for documenting a Statement of Work (SOW) based on the review's outcomes Involve and coordinate with additional Genetec teams (product, sales, executive leadership, etc.) when deemed necessary for the customer's long-term success Maintain current functional and technical knowledge of the Genetec product line More about you: Bachelor’s Degree in Computer Science, Engineering, Economics, Business Administration is preferred or equivalent experience Minimum of 3 years of experience in an Account Management, Project Management or Field Engineering capacity Ability to match client’s business requirements with product capabilities Excellent interpersonal skills that build positive relationships with other team members Possesses strong analytical and troubleshooting skills (detail-oriented) Comfortable interfacing with key individuals at major accounts in sensitive situations Must possess valid driver’s license and passport Ability to travel between Canada and the US up to 25% of the time Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Technical requirements: Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.) Excellent knowledge of networking principles and IP protocols Experience with networking equipment configuration and troubleshooting (switches, routers, etc.) Understanding of network storage (SAN, NAS, iSCSI) principles and best practices Database query and management skills Understanding of server virtualization concepts Experience with encryption and certificates MCSE, CCNA, SQL Server, VMware, or similar technical professional certifications considered a plus Deployment and troubleshooting of security systems such as: Video Surveillance (IP cameras and encoders, video matrices, DVRs, etc.) Access control systems (reader, controller, wiring, etc.) Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

WE NEED:    A seasoned Data Sales expert to take on a meaningful role within PCHMedia, helping to evangelize our 1P data from our 100% logged-in users, providing deterministic signals to enhance our partners' data streams. This is a huge opportunity to lead and ultimately build-out a new data sales team.  ROLE RESPONSIBILITY SNAPSHOT:  Develop and implement sales strategies to achieve revenue targets and drive business growth.  Prospect and close data licensing deals to data platforms, retail media networks, and media companies/broadcasters, etc.   Establish an information stream to ensure data exchange is accurate and actionable   Monitor and analyze market trends and competitor activities to identify opportunities for growth and differentiation.  Present accurate sales forecasts, reports, and performance metrics to the team   Disseminate in-field data market trends to a variety of internal stakeholders   Stay updated with industry trends, technologies, and best practices related to data sales and management.  Requirements A LITTLE MORE ABOUT YOU:  Bachelor's degree in business, marketing, or a related field with a quantitative focus; MBA or equivalent experience is a plus.  Proven track record of success in data sales or a related field  Experience leveraging data in sales and marketing efforts to achieve revenue success  Strong proficiency in CRM software and sales management analytical tools; Salesforce preferred  Strong leadership and team management skills; hands-on experience successfully growing out data-centric sales team  Excellent communication, negotiation, and presentation skills  Ability to work in a fast-paced environment, multitask, and prioritize effectively  A LITTLE MORE ABOUT US:  We have 54M Authenticated Users  3X better performing audiences based on conversion rate, click through rate and CPC efficiencies.  90B Tokens are redeemed every day in our Redemption Center for great prizes and giveaways  5,000+ data attributes across our owned audiences  Top 15 in total visits for our category (according to comScore)  Match Rates of 90%+  10X Higher CTR on Email than industry average  Base: $125,000 - $175,000 + 2x commission  PCH is an Equal Opportunity Employer  The salary range is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered (e.g., location, specialty, years of relevant experience, education, skills, credentials, budget and internal factors).    Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources

As a Technical Account Manager (TAM), you will be the trusted technical advisor for a portfolio of our most strategic customers. You’ll own the post-sales technical relationship, ensuring successful onboarding, continued adoption, and maximum value realization from our products and services. You will work closely with cross-functional teams—including Sales, Customer Success, Product, and Support—to provide proactive technical guidance and enablement tailored to each customer’s unique goals and environment. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide—including Microsoft, Amazon, and NASA—our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and achieve their cybersecurity goals. As we expand into new enterprise markets, we’re building our first dedicated TAM and CSM teams to deepen relationships, drive retention, and ensure customers unlock the full value of our products.   The Opportunity As a TAM at PortSwigger, you’ll work with high-value, named accounts, providing hands-on technical guidance and strategic direction throughout the customer lifecycle. From initial onboarding to ongoing optimization, your role will focus on accelerating time-to-value, promoting technical best practices, and driving engagement and retention across a complex and technically savvy customer base. Requirements What You’ll Do Technical Onboarding and Enablement Lead technical onboarding for key accounts, ensuring a seamless implementation and fast time-to-value. Deliver tailored enablement sessions for various personas, from developers to senior security leaders. Provide proactive technical guidance to help customers adopt best practices and avoid common pitfalls. Maintain deep knowledge of product features, roadmaps, and integrations to serve as a product expert and advocate. Technical Relationship Management Act as a trusted advisor to customer engineering and security teams, understanding their environments and goals. Develop and maintain detailed technical success plans aligned to customer objectives and use cases. Conduct regular technical reviews and check-ins to monitor progress, resolve blockers, and surface opportunities. Collaborate with Customer Success Managers to deliver joint QBRs and drive value-based conversations. Customer Relationship Management Set clear expectations and track key performance indicators (KPIs) to measure success. Build and nurture long-term relationships with key stakeholders across customer organisations, acting as a trusted advisor. Understand customer goals and challenges to develop tailored success plans that align PortSwigger’s offerings with their business objectives. Conduct regular check-ins and Quarterly Business Reviews (QBRs) to communicate value, identify new opportunities, and ensure satisfaction. Retention and Growth Support renewal and expansion strategies by identifying technical opportunities aligned to customer goals. Monitor technical health indicators and usage metrics to preempt risks and guide ongoing improvements. Partner with Sales on strategic account planning and technical pre-sales conversations when needed. Customer Advocacy and Internal Collaboration Represent the voice of the customer internally by sharing feedback with Product, Engineering, and Support. Contribute to the development of scalable enablement resources and support the evolution of TAM best practices. Provide insights into customer needs and industry trends that inform product development and CX initiatives.   About You Skills and Experience 5+ years in a technical customer-facing role such as TAM, Solutions Engineer, or Customer Success Engineer in a SaaS or B2B software environment. Strong technical acumen and ability to explain complex concepts to both technical and non-technical audiences. Experience supporting enterprise accounts through onboarding, enablement, and retention phases. Familiarity with cybersecurity, web application development, or adjacent technical domains is a strong plus. Skilled in conducting technical discovery, creating enablement plans, and facilitating workshops or technical sessions. Proven ability to collaborate cross-functionally and drive initiatives that enhance customer success. Attributes Customer-Centric: You’re passionate about helping customers succeed and delivering meaningful outcomes. Technically Curious: You enjoy digging into complex technologies and continually learning. Strategic and Proactive: You anticipate challenges and drive forward-thinking, value-based solutions. Excellent Communicator: You can adapt your communication style to a range of audiences and build trusted relationships. Self-Directed: You thrive in a fast-moving environment and take ownership of your accounts and initiatives. Benefits We offer competitive, above-market salaries based on individual skills and impact. You’ll receive share options and a comprehensive benefits package alongside an excellent base salary. Learn more about our rewards here: https://portswigger.net/careers/reward