Shift Lead (Miss J's Cafe)

Job Summary: The Assistant General Manager (AGM) at Sbarro supports the General Manager in leading all aspects of restaurant operations in our Fultonville, NY location. This includes team leadership, customer service, food quality, cost control, and ensuring that the store operates efficiently and profitably. The AGM is a hands-on leader who models Sbarro's values while maintaining a positive, high-performance work environment. Key Responsibilities: Assist in managing daily operations, including food preparation, guest service, and cleanliness. Supervise, coach, and motivate team members to achieve performance and guest satisfaction goals. Ensure compliance with Sbarro's standards for food safety, sanitation, and quality. Lead shifts effectively and step into the GM role in their absence. Help with hiring, onboarding, and scheduling staff to ensure optimal coverage. Monitor and manage labor costs, food costs, inventory, and waste. Resolve customer issues promptly and professionally to maintain satisfaction and brand loyalty. Ensure all team members comply with policies, procedures, and local/state regulations. Assist in marketing promotions and suggest operational improvements to drive sales. Qualifications: High school diploma or equivalent required; some college or hospitality training preferred. Minimum of 1–2 years of restaurant management or supervisory experience (QSR or pizza concept preferred). Strong leadership, problem-solving, and decision-making skills. Solid understanding of restaurant operations, including scheduling, inventory, and labor control. Excellent communication and interpersonal skills. Ability to work a flexible schedule, including nights, weekends, and holidays. ServSafe certification or food handler’s card (or willingness to obtain).

As a Shift Lead at Las Vegas Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations. Key Responsibilities: Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct. Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively. Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed. Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations. Training and Development: Participate in training new employees on company protocols and customer service standards. Health and Safety Compliance: Uphold safety regulations and maintain a clean and secure store environment. Communication: Collaborate with management and team members regarding store performance and operational needs. Requirements High school diploma or equivalent is required. 1-2 years of experience in retail or customer service; supervisory experience is a plus. Strong leadership and interpersonal skills. Excellent communication skills, both verbal and in writing. Ability to manage customer complaints and solve problems effectively. Basic proficiency in cash register systems and inventory management. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Capability to stand for long periods and lift items weighing up to 50 pounds. Able to perform physical tasks, such as restocking shelves and arranging products.

Jack Brown's Beer & Burger Joint is a well-established and popular restaurant in the heart of town, known for its excellent food, extensive beer selection, and welcoming atmosphere. We are currently seeking a highly motivated and experienced Restaurant General Manager to join our team in Greenville, SC. As the Restaurant General Manager, you will play a crucial role in overseeing the day-to-day operations and ensuring the continued success of our establishment. Your main responsibility will be maintaining the highest standards of customer service by leading and inspiring our front-of-house and kitchen teams. You will have the opportunity to showcase your excellent leadership and communication skills, while also utilizing your strong business acumen to drive profitability and growth. Responsibilities Lead, manage, and motivate a team of staff members, including hiring, training, and performance evaluations Develop and implement strategic plans to meet and exceed sales goals and financial targets Maintain a high level of customer satisfaction by ensuring exceptional service and resolving any customer issues or complaints Oversee and manage inventory levels, ordering and receiving supplies, and ensuring efficient utilization of resources Implement and enforce all health and safety regulations, ensuring a clean and safe working environment Monitor and analyze financial reports to identify areas for improvement and implement cost-saving measures Collaborate with the marketing team to develop and execute promotional activities to increase awareness and drive customer traffic Requirements Strong leadership and interpersonal skills Excellent communication and problem-solving abilities Extensive knowledge of restaurant operations, including front and back of house Ability to work in a fast-paced environment and handle multiple tasks simultaneously Detail-oriented and able to maintain high standards of cleanliness and organization Proficient in using POS systems and other restaurant management software Benefits Salary range: $70,000-$80,000 Medical, Dental, Vision insurance offering paid by Jack Brown's- a $7,000+ value per year - effective 60 days after employment begins in a full-time salaried management position 401K with 2% company match after one year of employment Annual leadership summit with continued learning and growth opportunities

Position Summary: The Assistant General Manager supports the General Manager in all aspects of daily operations and management of the restaurant. This includes supervising staff, maintaining operational standards, ensuring excellent customer service, managing inventory and food safety, and driving sales. The AGM serves as a role model and leader for the team and may be responsible for the store in the GM’s absence. Key Responsibilities: Support the General Manager in overseeing all restaurant operations. Assist with hiring, training, scheduling, and supervising team members. Ensure compliance with company policies, food safety, and sanitation standards. Monitor inventory levels, place orders, and manage waste. Maintain high standards of food quality, cleanliness, and customer service. Address and resolve customer complaints or concerns professionally. Assist in managing labor and food costs within budget. Ensure proper cash handling and banking procedures are followed. Promote a positive and productive work environment. Take initiative in identifying and solving operational issues. Step into the role of General Manager as needed. Qualifications: High School diploma or equivalent; some college or restaurant management training preferred. Minimum 1-2 years of supervisory or management experience in a food service environment. Strong leadership, communication, and interpersonal skills. Ability to multitask and work in a fast-paced environment. Knowledge of food safety practices and basic financial principles. Proficient in POS systems and Microsoft Office is a plus. Flexible availability including nights, weekends, and holidays.

A Bojangles Assistant General Manager (AGM) plays a crucial role in supporting the daily operations of a Bojangles restaurant. The Assistant General Manager works under the General Manager's direction, assisting with managing the team, maintaining operational standards, and ensuring customer satisfaction. Below is a breakdown of the typical responsibilities and qualifications: Key Responsibilities: Operations Management: Assist the General Manager in overseeing the daily operations of the restaurant. Ensure all processes are in place to provide high-quality food and excellent customer service. Monitor product quality, inventory, and cleanliness of the restaurant. Help with ensuring food safety and compliance with health regulations. Team Leadership: Supervise and train team members to ensure they perform tasks correctly and provide excellent service. Support staff in achieving productivity goals and maintaining a positive working environment. Handle scheduling and timekeeping to ensure the restaurant operates efficiently. Motivate and inspire employees to create a high-energy, team-oriented culture. Customer Service: Monitor and address customer complaints or concerns, ensuring swift and satisfactory resolutions. Ensure a welcoming atmosphere for guests, maintaining high levels of customer satisfaction. Lead by example in delivering exceptional customer service. Financial Accountability: Assist in controlling costs and maximizing profitability by monitoring sales and expenses. Help with the management of labor costs, inventory, and food costs. Assist in cash handling and ensure accurate cash deposits. Health & Safety Compliance: Ensure compliance with food safety regulations, including proper handling, storage, and sanitation. Enforce workplace safety standards to reduce accidents and maintain a safe environment for both employees and customers. Administrative Duties: Assist the General Manager with administrative tasks such as payroll, inventory tracking, and ordering supplies. Help in preparing reports related to daily performance, sales, and other key metrics. Qualifications: Experience: Previous restaurant or management experience, typically 1-3 years, is preferred. Experience in leadership or supervisory roles is a plus. Skills: Strong interpersonal and communication skills. Ability to lead, motivate, and develop a team. Ability to handle multiple tasks in a fast-paced environment. Strong organizational and time-management skills. Education: A high school diploma or equivalent is required. College degree or relevant coursework may be preferred. Physical Requirements: Ability to stand for long periods, lift items up to 50 lbs, and work in a fast-paced environment. Other Requirements: Availability to work a flexible schedule, including nights, weekends, and holidays. Career Growth: An Assistant General Manager at Bojangles has the potential for advancement into the General Manager position or other roles within the company's management structure. This role requires a high level of organization, leadership, and commitment to customer service to maintain the success and efficiency of the restaurant.

Job Summary: Miss J’s Diner is seeking an energetic and dedicated Assistant General Manager (AGM) to support the General Manager in overseeing all aspects of day-to-day operations. The AGM ensures the smooth and efficient running of the diner, delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive and motivated team environment. Key Responsibilities: Operational Support Assist the General Manager with daily operations including opening/closing procedures. Oversee dining room and kitchen operations during shifts to ensure smooth service. Manage inventory, ordering, and deliveries to ensure stock levels meet business needs. Ensure compliance with health, safety, and sanitation regulations. Staff Supervision Lead by example and supervise front- and back-of-house staff. Assist with hiring, onboarding, training, and scheduling of team members. Coach and support staff to maintain high performance and guest satisfaction. Help resolve employee conflicts and promote teamwork and a positive workplace culture. Customer Service Monitor service quality and address customer concerns in a timely and professional manner. Promote a welcoming and friendly environment consistent with Miss J's Diner's brand and values. Step in to serve guests when necessary to ensure timely and excellent service. Financial Responsibilities Assist in achieving sales and profitability targets. Monitor labor costs, reduce waste, and help manage operational expenses. Review daily sales reports and work with the GM to implement cost control strategies. Qualifications: 2+ years of experience in a supervisory or assistant management role in the restaurant industry. Strong leadership, communication, and organizational skills. Passion for customer service and hospitality. Knowledge of food safety standards and basic business operations. Availability to work flexible hours, including nights, weekends, and holidays.