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Bank IT Director – To $160K – Sioux City, IA – Job # 3467 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you. The Position Our bank client is seeking to fill a Bank IT Director role in the Sioux City, IA area. The position is responsible for managing select technical aspects of third-party implementations, ensuring that these initiatives are completed on time, within scope, and with high-quality deliverables. The opportunity has a generous salary of up to $160K and a benefits package. (This is not a remote position). Bank Information Technology Director responsibilities include: Oversee and direct Bank’s Information Technology function   Responsible for contractual arrangements and ongoing vendor management with data service providers and other third  party vendors ensuring quality technology service to both internal and external customers   Work with IT Director to develop an IT budget and secure necessary equipment  Ensure IT Strategic Plan supports company-wide goals  Planning, deploying and maintaining IT systems and operations  Develop and maintain IT policies, procedures and best practices  Oversee network and system implementations  Oversee disaster recovery operations  Stay up to date on IT trends and emerging technologies  Implement industry-best practices and conduct regular vulnerability assessments  Monitor potential threats, develop incident response plans and ensure compliance with stringent regulatory  requirements  Educate employees, implement security awareness programs and foster a culture of vigilance Chair of the Bank’s IT Steering Committee   Member of Enterprise Risk Management Committee  Other committees as assigned  Who Are You? You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future. You also bring the following skills and experience: Bachelor’s Degree in computer science, computer engineering, cyber security or information technology Ten (10) years minimum of relevant experience within the financial services industry  Five (5) years of experience in IT management   Certified Information Systems Security Professional (CISSP)  Certified Information Systems Auditor (CISA)  Competencies include leadership, mentoring, communication skills, attention to detail and analytical/problem solving Change Management   Excellent oral and written communication and presentation skills.  Ability to drive organizational change and optimize operational efficiency.  Strategic thinker and problem solver  Ability to improvise and provide workarounds  Big-picture thinking  The next step is yours. Email us your current resume along with the position you are considering to: resumes@symicorgroup.com

Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is seeking candidates for upcoming opportunities at Fort Meade, MD, near Columbia, MD. In this position, the candidate will: Assist aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Use centralized and peripheral databases, content management, records management systems and shape workflow and processes. Compile reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminate intelligence products across separate networks and portals. Perform administrative SharePoint as a primary function, duties to include, but not limited to, development and maintenance of client and server side SharePoint sites, pages, lists, and libraries; troubleshooting of technical issues with SharePoint users; and ensuring proper access controls are utilized for operational security management. Have computer language experience for customized programing of web parts/pages. Perform web application development duties that involve software development utilizing multiple programming languages to include, but not limited to, Hyper Text Markup Language (HTML), Cascading Style Sheets (CSS), JavaScript, and C#/VB.NET. SharePoint and web development shall be in support of, but not limited to, the Knowledge Management Strategy and the Dissemination Tool (e.g., HighPoint/SharePoint). Requirements TS/SCI security clearance, with Poly preferred Experience: Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years Education: Master’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor’s degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master’s degree. Demonstrates in-depth knowledge and understanding of the labor category activities required to meet mission requirements. Demonstrates mastery of qualitative and quantitative analytic methodologies and pursue developments in academia or other fields that affect tradecraft methodology. Demonstrates ability to define comprehensive, new, or unique research approaches that enable rigorous assessments to address and contribute to high-level tasks. Demonstrates in-depth analysis of analytic operations and knowledge management issues across organizational and intra-IC boundaries and clearly articulates key findings. Demonstrates ability to work independently and with minimal oversight. Demonstrates ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products. Global Dimensions does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Equal Opportunity Employer/Veterans/Disabled.

Our client is a venture-backed startup. Think FaceTime with a brain: powered by LLMs, ML-generated video, and real-time infra designed for trust, intimacy, and speed. They are reimagining how people talk to machines and each other. You'll lead the development of their intelligent interaction layer, blending prompting, memory, and agentic behaviour into seamless, meaningful real-time conversations. From context-carrying to goal-driven agents, you'll help architect the soul behind the face. What you'll build: ● An agentic orchestration layer for memory, context-switching, and real-time intent. ● Retrieval-augmented generation (RAG) pipelines for grounded, high-fidelity responses. ● Prompting systems optimized for fast, emotionally intelligent conversations. ● Tools for prompt versioning, observability, and testing. ● Custom fine-tuning for LLMs and eval loops that prioritize character fidelity. ● Tight collaboration with video/audio ML, infra, and design teams to bring it all together. Requirements ● Have shipped LLM-powered, multi-agent, or RAG-based systems in production. ● Are comfortable with LangGraph, CrewAI, or building orchestration layers from scratch. ● Understand prompt engineering deeply — and know its limits. ● Have experience evaluating and fine-tuning models for responsiveness and style. ● Care about identity, memory, and coherence in human-AI interaction. ● Want to help define what it feels like to speak to an AI. Benefits ● Salary $120,000 (USD) per year plus equity options available on top. ● Platinum health insurance — we cover the good stuff. ● 4% 401(k) match — long-term thinking encouraged. ● Flexible hybrid schedule in SF Bay Area, or remote for the right person. ● We’re pre-seed, so base comp is lean — but the founding equity package and impact are real. ● Early ownership in a team that values velocity and thoughtfulness. ● AI Confidant included — weird, personal, powerful. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

About Us At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.  About the Role In the role of Implementation Manager, you’ll deploy AssistIQ’s software across various surgical suites and procedural areas in hospitals across North America. You will generate learning and leverage best practices, supporting the development of a scalable implementation model that serves our customers. Your ultimate goal is to make it easy for our customers to adopt and implement our solution. We’re excited by candidates who enjoy and are capable of working in a fast-paced entrepreneurial environment. To be successful, you will be adept at juggling responsibilities in parallel, including anticipating and identifying operational risks and mitigations, striking a balance between product and customer priorities while building strong customer relationships.  We would expect you to comfortably move between clinical teams (e.g. nurses, physicians) and administrative stakeholders (e.g. finance, procurement). Teamwork, professionalism, confidentiality, project management, understanding of software products and communication are essential. Given the nature of startup life, the role of the Implementation Manager is dynamic with priorities evolving regularly. Responsibilities Plan and execute product implementation at customer locations from discovery to live deployment, including but not limited to: Building and maintaining positive relationships with product end users and communicating effectively with key stakeholders including on-site clinical teams, IT, managers, supply chain/logistics and administration. Completing on-site customer discovery meetings and product demos to understand customer needs and opportunities. Identifying product gaps, customer, and internal risks to product implementation. Partnering with the internal Product team to outline customer needs. Completing on-site training for end users and ensuring end user acceptance. Communicating with various customer stakeholders with project updates throughout the implementation process. Identifying and escalating potential risks to the implementation scope or timeline in a timely manner.  Ensuring smooth transition to customer success team post go-live. Ensuring internal and external visibility into implementation progress and milestones for the customer through reporting and stakeholder meetings. Conduct user acceptance testing post go-live with end users and communicate product feedback for improvements. Continuously improve implementation processes, including: Evolving training materials for superusers and other clinical teams, as required, striving for standardization and scalability. Refining implementation playbook and processes, leveraging feedback from customers. Be the “boots on the ground” to drive product improvements and expansion opportunities: Partner with the product team to improve product post go-live by gathering and delivering product feedback to the product team and understanding the strategic impact of any requested / required features. Requirements Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and strategies. Experience in Surgical ORs or procedure rooms is an asset but not required.  Ability to manage key project stakeholder relationships and provide tracking and updates to the internal team as well as customer operational stakeholders. Experience providing support during pre and post go-live and creating successful transitions to customer success teams.  Demonstrated capability for problem-solving, prioritization and project management. Excellent interpersonal skills. Ability to synthesize information, think quickly and drive changes. Strong communication (verbal, presentation, written) and time management skills. A current driver’s license. 55%+ travel required Benefits Health insurance 3 weeks of vacation 10 sick days Flexible work hours Top of class culture Our Core Values Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success. Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes. Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.  Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.  Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Job Description Reporting to the CIO, the Manager of IT Support Services leads frontline technology operations across campus. This hands-on leadership role blends technical expertise, user support, and long-term strategy. The manager ensures seamless integration of Microsoft technologies, AI tools, and user support platforms to enhance service quality and user experience. Key Responsibilities Manage daily IT Service Desk operations and foster a culture of service excellence. Supervise, mentor, and schedule IT support staff. Provide hands-on technical support and escalate issue resolution. Coordinate with IT teams on support for networks, ID/access systems, point-of-sale tech, and specialized devices. Develop scalable support strategies for in-person, remote, and hybrid environments. Monitor service quality through SLAs and KPIs. Collaborate with stakeholders to align IT services with academic and administrative needs. Enhance Canvas support through data analysis, outreach, and training. Integrate AI tools (e.g., chatbots, Microsoft Copilot) to boost efficiency. Oversee support for Zoom, Teams, Turnitin, Respondus, and mobile apps. Manage endpoint security and imaging with tools like Intune and Symantec Ghost. Support asset management, procurement, and licensing. Ensure compliance with cybersecurity, accreditation, and accessibility standards. Contribute to disaster recovery and business continuity plans. Maintain an IT presence on social media for updates and engagement. Requirements Bachelor’s degree required (Computer Science or related field preferred). Minimum 5 years of IT experience, including 2+ years in service desk or IT leadership. Experience managing helpdesk operations and projects across multiple sites. Knowledge of telecommunications, Wi-Fi, and standard office technologies. Proficient in Microsoft 365, Intune, Azure AD, Teams, and AI tools. Familiar with Canvas, Zoom, cybersecurity tools, and remote desktop solutions. Strong understanding of networks and endpoint security. Skilled in remote support platforms (e.g., TeamViewer, RDP). Excellent leadership and communication skills. Certifications (e.g., ITIL, CompTIA A+) preferred. Benefits Salary Range: $80,000 - $85,000 per year, commensurate with experience and qualifications. Comprehensive health, dental, and vision insurance Flexible Spending Accounts (FSA) for medical and dependent care 100% employer sponsored life insurance, AD&D insurance and Long term disability Retirement plan with employer matching Paid time off, including vacation, sick leave, and holidays Professional development opportunities via Coursera Tuition benefits for their dependents Commuter benefits Employee Assistance Plan

Bevi is on a mission to transform how beverages are delivered and consumed. Our smart hydration systems eliminate the need for single-use bottles and cans—making it easy, fun, and sustainable to stay hydrated. As the category leader in IOT-enabled beverage technology, we’re building a future where Bevi machines are everywhere people live, work, and connect. We’ve raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we’ve been rapidly growing year over year. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development. We are seeking a hands-on and strategic Technical Services Manager to lead Bevi’s Tier 1 Support team, responsible for delivering a world-class experience to both end customers and partner technicians. This role reports to the Sr. Director of Technical Services, and will be responsible for being the front line for Bevi’s end customers and Partner Technicians, providing an outstanding customer experience along the way. The Technical Services Manager will work closely with Product and Engineering teams to identify and prioritize targets for improvement. The ideal candidate will embrace the Bevi core values, learning new skills, working across disciplines, and driving issues to resolution. Your Day to Day Lead and manage a team of 10+ Tier 1 Technical Service agents (remote and in-office, Charlestown, MA) Oversee daily operations, including staffing, escalations, complaint resolution, and performance management Monitor and report on KPIs; use data to identify trends, drive improvements, and optimize team performance Foster an engaged, solutions-oriented culture through strong leadership, coaching, and recognition Maintain expert knowledge of Bevi products and technology to support issue resolution and guide your team Design and improve customer-centric workflows to elevate the support experience Implement systems and procedures aligned with compliance and business goals Meet or exceed service SLAs, KPIs, and customer satisfaction targets Partner cross-functionally with Product, Engineering, and Quality to relay critical insights and drive product improvement Conduct performance reviews, coach agents, and manage development plans or disciplinary actions as needed Lead team meetings, represent the Voice of the Customer, and ensure coverage via schedule management Requirements 5+ years of experience managing a Technical Services team, preferably in the technical space supporting hardware and software products Cross-functional collaboration and coaching mindset a must! Strong understanding of workforce management, call arrival patterns, and scheduling for optimal coverage Experience leading large meetings with executive management to review trends and actionable insights from Technical Services Proven track record of leveraging data to solve problems, save call time, reduce cost, and mitigate headcount as the business scales Strong command of G-suite, Office, and other presentation tools Experience with Zendesk, Netsuite, and Salesforce a plus Benefits Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer 401(k) with company match Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc  Generous fully paid parental leave for both birth parents and non-birth parents Fully employer paid disability and life insurances Wellness and fitness reimbursements Monthly stipends for cell phone use and commuting costs Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terracycling, too Happy hours, team-building events, bagel breakfasts, Hero awards - and more. We're excited about supporting career growth and would love to be part of your professional journey. We know that talent comes in many forms, and we value individual accomplishments, specialized knowledge, and genuine passion over just checking boxes on a requirements list.If any of our positions interest you, please apply! Our recruiting team will contact you about next steps if we'd like to move forward together.