Implementation Manager

Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Job Description Reporting to the CIO, the Manager of IT Support Services leads frontline technology operations across campus. This hands-on leadership role blends technical expertise, user support, and long-term strategy. The manager ensures seamless integration of Microsoft technologies, AI tools, and user support platforms to enhance service quality and user experience. Key Responsibilities Manage daily IT Service Desk operations and foster a culture of service excellence. Supervise, mentor, and schedule IT support staff. Provide hands-on technical support and escalate issue resolution. Coordinate with IT teams on support for networks, ID/access systems, point-of-sale tech, and specialized devices. Develop scalable support strategies for in-person, remote, and hybrid environments. Monitor service quality through SLAs and KPIs. Collaborate with stakeholders to align IT services with academic and administrative needs. Enhance Canvas support through data analysis, outreach, and training. Integrate AI tools (e.g., chatbots, Microsoft Copilot) to boost efficiency. Oversee support for Zoom, Teams, Turnitin, Respondus, and mobile apps. Manage endpoint security and imaging with tools like Intune and Symantec Ghost. Support asset management, procurement, and licensing. Ensure compliance with cybersecurity, accreditation, and accessibility standards. Contribute to disaster recovery and business continuity plans. Maintain an IT presence on social media for updates and engagement. Requirements Bachelor’s degree required (Computer Science or related field preferred). Minimum 5 years of IT experience, including 2+ years in service desk or IT leadership. Experience managing helpdesk operations and projects across multiple sites. Knowledge of telecommunications, Wi-Fi, and standard office technologies. Proficient in Microsoft 365, Intune, Azure AD, Teams, and AI tools. Familiar with Canvas, Zoom, cybersecurity tools, and remote desktop solutions. Strong understanding of networks and endpoint security. Skilled in remote support platforms (e.g., TeamViewer, RDP). Excellent leadership and communication skills. Certifications (e.g., ITIL, CompTIA A+) preferred. Benefits Salary Range: $80,000 - $85,000 per year, commensurate with experience and qualifications. Comprehensive health, dental, and vision insurance Flexible Spending Accounts (FSA) for medical and dependent care 100% employer sponsored life insurance, AD&D insurance and Long term disability Retirement plan with employer matching Paid time off, including vacation, sick leave, and holidays Professional development opportunities via Coursera Tuition benefits for their dependents Commuter benefits Employee Assistance Plan

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for a Senior Data Steward Manager to join our team. In this role, you will be responsible for overseeing the management and governance of data assets within the organization. You will work closely with cross-functional teams to ensure data quality, compliance, and privacy. Requirements • Preference will be given to candidates located in the Plano, TX or Purchase, NY area and are able to be in office on a hybrid schedule • Support the global Integrated Business Planning (IBP) program to identify and validate data sources to fulfill IBP requirements. • Identify data sources and partner with business and tech teams to address gaps; check that joining of different data sources generates a meaningful final dataset for a particular use case. • Perform trend and/or pattern analysis • Support source to target mapping (STTM) • Conduct business-facing, data quality rule definition and capture • Complete data cataloging for assigned assets while adhering to global governance standards • Monitor data quality scorecards/reports and engage data owners to address exceptions • Responsible for the promotion of data accuracy and adherence to PepsiCo defined data management and governance practices, as well as driving acceptance of PepsiCo's enterprise data standards and policies across the various business segments and areas that utilize (formally and informally) enterprise data and information. • Take an interest to learn and quickly demonstrate domain and/or business functional knowledge to enable validation of data requirements • Maintain and advise relevant stakeholders as appropriate on data governance related matters. • Coordinate across the organization (with fellow Enterprise Data Stewards and the EDG leader; strategic initiatives, Digital Use Cases and the federated data network) to maintain consistency of PepsiCo's critical enterprise, digital, operational and analytical data. • Ensure data-centric activities are aligned with the enterprise data governance program and leverage applicable data standards, governance processes, and overall best practices. • Capture and build (business logic) of aggregation and disaggregation logic of master data & joins of transactional data Qualifications / Requirements: • 6+ years of experience working in Data Governance or Data Management experience within a global CPG (Consumer Packaged Good) company or similar industry, general understanding of data governance concepts and processes • Strong data management background who understands data, how to ingest data, proper data use/consumption, data quality, and stewardship. • Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures are defined and implemented. • Experience with SAP Forecast to Schedule (FTS) module that will allow for intelligent questioning of business and technical stakeholders to attain data source and data flow details • Strong communication skills and Excel proficiency, including experience profiling with Excel • Experience researching, validating, profiling and cataloging datasets • Informatica (EDC, Axon, IDQ, Reference 360) experience preferred • Experience with O9 Solutions IBP module is a plus Competencies: • Highly motivated with ability to prioritize and handle multiple assignments in a fast-paced environment • Strong knowledge and understanding of master data elements and processes • Ability to own sub-tasks of a project with little supervision. • Demonstrated proficiency in using Excel to source, analyze, normalize and process data to define requirements for ongoing processing and management of the data including quality validations. • Strong data management background with understanding of how to ingest data, proper data use/consumption, data quality, and stewardship • Knowledge of IBP data and processes that allow the candidate to make decisions about appropriate data sources, data glossary term definitions and the creation of data quality rules. • Ability to translate business requirements into critical data dependencies and requirements • Ability to think beyond their current state (processes, roles and tools) and work towards an unconstrained, optimized design • Analytical mindset with strong communication skills; able to influence others at all organization levels • Ability to think beyond their current state (processes, roles and tools) and work towards an unconstrained, optimized design • Self-starter who welcomes responsibility, along with the ability to thrive in an evolving organization and an ability to bring structure to unstructured situations • Ability to arbitrate on difficult decisions and drive consensus through a diplomatic approach • Matrix management skills and business acumen • Excellent written & verbal communication skills Benefits This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

The Workday Cutover Lead will have a proven track record of implementing cloud SaaS ERP projects for large, complex initiatives. The Cutover Lead will lead a large, cross-functional project team and provide an organizational view of project/program dependencies, stakeholder, and risk impacts. The lead will have effective communication skills, organizational awareness, and ability to manage critical dependencies and impacts. Local candidates strongly preferred . Out of state candidates will be accepted for a 100% remote work schedule.  What You Need for this Position • Technical Project Management experience • Operations Management • Change Management • Release Management • Project Management Tools Primary Duties and Responsibilities • Lead and manage the NextGen Workday cutover planning and execution activities. • Collaborate with Program Teams, Technical teams, and implementer resources to build out a detailed project cutover schedule to include tasks for     all areas (technical (reports, integration, security) and functional (HCM, Payroll, Finance and Procurement) and OCM ( Communications, Change     Mgmt, Training). • Field questions and escalations regarding cutover activities and work with the cutover team to close open items. • Manage cutover tasks, risks, issues, and project timelines to assure progress towards cutover completion • Work with the appropriate system owners, business and technical subject-matter-experts, and workstreams to assure cutover and system                  remediation processes, deliverables, and milestones are developed and completed. • Provide comprehensive reporting of cutover activities, challenges and risks. In coordination wit project team develop risk mitigation approaches to    ensure on time go live • Prepare and deliver metric reporting demonstrating progress against planned activities • Escalate items that would impact go live date • Lead and participate in the cutover planning, cutover plan review, capture of cutover activity timeframes/durations, mock cutover, and cutover            execution activities. Essential Skills  •  Prior experience as a Workday implementation program manager (must have managed multiple Workday components)  •  Bachelor’s degree or equivalent •  0 years of IT experience •  5 years of Workday SaaS ERP experience  •  10 years of prior project management experience •  Excellent written and oral communication skills  •  Prior experience with state or other public sector clients •  Excellent organizational skills and a leader in the change process •  Ability to collaborate and drive execution at all levels within a business area •  Ability to communicate in written and verbal formats to various situations and audiences •  Expertise in documentation, presentation tools, and project management tools •  Excellent skills in critical thinking and analysis •  Ability to establish strong working relationships across IT, business lines and external stakeholders •  Group facilitation skills, negotiation and ability to influence and drive decisions •  Possess understanding of cloud infrastructure architecture and able to clearly guide and articulate needs to successfully onboard and manage         new organization

We are seeking a Data Governance and Compliance Manager to lead the development and implementation of an organization-wide data governance framework. In this role, you’ll help eliminate data silos, ensure regulatory compliance, and improve decision-making across departments. This is a strategic position that requires cross-functional collaboration, policy development, and hands-on implementation. Responsibilities Data Governance & Strategy Develop and implement a organization-wide data governance framework. Define roles and responsibilities for data stewardship across departments. Lead the formation and operation of a Data Governance Committee. Create and maintain a data taxonomy, RACI models, and policy documentation. Compliance & Risk Management Ensure alignment with data privacy regulations (HIPAA, GDPR, CCPA, CJIS, etc.). Prepare for and support internal and external data audits. Conduct semi-annual compliance risk assessments and mitigation planning. Data Quality & Lifecycle Establish standards for data classification, access, and retention. Build procedures for data cleansing, validation, archival, and disposal. Create data lineage maps and inventory across city systems. Training & Capacity Building Design and deliver internal training on data governance and compliance best practices. Raise awareness through workshops, documentation, and cross-functional sessions. Cross-Functional Collaboration Serve as a liaison between IT, legal, operations, and business departments. Ensure integration of data governance policies into system procurement and implementation. Requirements Proven experience in data governance, compliance, or data management (5+ years preferred) Strong knowledge of data privacy laws and industry standards Experience implementing governance frameworks, RACI models, and policies Familiarity with data classification tools, catalogs, and analytics platforms Excellent communication and stakeholder management skills Bachelor’s degree in Information Systems, Data Management, Compliance, or related field (Master’s preferred) Certifications such as CDMP, CIPP, or DGSP a plus

About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.   Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Director to lead our backend engineering teams. In this role, you will be responsible for managing backend development efforts, ensuring high-performance, scalable, and secure cloud services that support our products. You will oversee engineering teams, drive key technical decisions, and work closely with cross-functional teams to deliver reliable cloud-based solutions.   The ideal candidate has a strong background in cloud computing, backend development, and team leadership. You will be responsible for maintaining technical excellence in backend services, improving system performance, and ensuring seamless integration with other platforms. Additionally, you will be responsible for managing multiple engineering teams, ensuring alignment across different groups, and fostering a culture of collaboration and efficiency. This role also requires experience in managing complex projects, ensuring cross-functional dependencies are handled effectively, and leading strategic planning for backend architecture development. Requirements Key Responsibilities: Lead and manage backend software engineering teams to build and maintain cloud-based applications. Oversee the design, development, and optimization of scalable and secure backend services. Ensure backend systems integrate smoothly with other system components and global teams. Drive complex project management efforts, ensuring successful execution of large-scale initiatives across multiple teams. Work with other department leaders to align backend development with company goals and product needs. Manage project timelines, resources, and risks to ensure timely and efficient project delivery. Set engineering standards and best practices across architecture, development, testing, deployment, and monitoring. Make key technical decisions related to architecture, technology selection, and development processes. Stay up to date with the latest cloud computing technologies and best practices. Foster a culture of innovation, collaboration, and continuous learning within the team, develop a plan for people technical and nontechnical skill development. Manage multiple backend engineering teams, ensuring effective coordination, resource allocation, and communication across groups. Implement best practices for cross-team collaboration and streamline engineering processes to improve efficiency. Recruit, onboard, and develop the engineering team members in order to meet current and future talent requirements. Develop and implement strategies for skill development and structured team growth. Qualifications: Master's degree in Computer Science, Software Engineering, or related field. Over 15 years of experience in software development with at least 5 years in a leadership role within cloud backend engineering. Demonstrated experience in leading large-scale software projects and teams in a dynamic environment. Profound technical expertise in cloud computing, backend architectures, and leading-edge technologies. Experience with Agile methodologies and DevOps practices. Exceptional leadership and communication skills, with a proven track record of building and managing high-performing teams. Demonstrated experience managing multiple engineering teams and cross-functional initiatives. Excellent leadership, communication, and organizational skills. Preferred Qualifications: Proven track record with DevOps, serverless architectures, and SDN Software Controller Platforms. Proven experience managing international teams, with a strong understanding of cross-cultural communication and collaboration. Benefits Salary range: $200000- $230,000 Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

About the Organization  The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve.    We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions.   Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents – and our country – thrive. Position Summary The Infrastructure and Operations Manager is a key role within the Capital Impact Partners team responsible for overseeing the organization's IT infrastructure and ensuring that our operations run smoothly and efficiently. This position involves managing the day-to-day operations of our IT systems, a team of technology employees, collaborating with various departments to understand their needs, and implementing solutions that enhance organizational efficiency and effectiveness. Essential Responsibilities ·       Overseeing all IT operations, including networks, servers, and security platforms ·       Managing IT Operations staff to ensure optimal performance and coordination with other departments ·       Developing and implementing IT policies, procedures, and best practices ·       Working closely with senior management to identify opportunities for operational improvements ·       Managing vendor relationships and ensuring that service level agreements are met ·       Performing regular assessments of our technology landscape and recommending upgrades or changes ·       Implementing disaster recovery and business continuity plans ·       Ensuring compliance with relevant regulatory requirements in all operations ·       Conducting training sessions to improve user awareness of technology and security measures ·       Supervising budgets, processing invoices, and monitoring expenditures related to IT operations ·       Manage service desk and provide tier 2 and tier 3 support services ·       Office setup/retire processes including working with office administration staff, Internet vendors, wiring vendors, scheduling, and desk setup ·       Technology asset management practices including hardware inventory, software, and processes ·       Manage corporate or divisional goals as assigned ·       Provide metrics and/or KPIs on infrastructure and operations processes ·       Oversight of business systems such as: Azure Cloud, Google Workspace, OneLogin, Zoom, TeamViewer, ESET, and other systems to support the organization ·       Document, update and manage standard operating procedures ·       Mentor other members of the Information Technology Team Requirements ·       Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field ·       Minimum of 10+ years of experience in IT management and operations ·       Minimum of 8 years of experience managing other technology employees   ·       Minimum of 5 years of proven experience with managing and implementation of Azure cloud infrastructure, network security, and IT governance ·       Experience in managing hybrid/remote environments ·       Strong knowledge of project management methodologies ·       Excellent problem-solving and decision-making skills ·       Ability to manage multiple projects and priorities simultaneously ·       Strong interpersonal and communication skills, with the capacity to work collaboratively across all levels of the organization ·       Previous experience managing a team in a technology-driven environment ·       Familiarity with compliance regulations and risk management. ·       Knowledge of Cyber Security best practices and issue resolution ·       Familiarity with Meraki networks Benefits The salary range for this position is $127,871 -$160,000 and is eligible for an annual incentive.   This role is eligible to work remotely. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas. EEO: Momentus Capital is an equal opportunity employer and is fully committed to providing employment for qualified individuals, free from discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, pregnancy, childbirth or related medical conditions, or any other protected characteristic established by applicable law.