Liberum
Senior Organizational Change Manager (OCM) - Client Engagement

Olympia, WA, USA
Company Bio
Liberum is first and foremost a team. A team that does what it takes to deliver extraordinary results while living our values. We are passionate about client success because we know that we’re making a positive change for that person, others and the whole organization.
We believe extraordinary results are built on relationships. How we interact, share, guide and mentor make it possible to guide people through difficult change and leave our clients with lasting sustainability even after an engagement has ended.
We are the best at what we do, not because one individual is perfect...but because we leverage our team and lean on each other’s strengths. True collaboration and teamwork are fundamental to the Liberum approach and provide the client with not just the value of a talented individual, but an extraordinary team.
Liberum’s tailored approach to project management, organizational change management and organizational development has delivered success for Fortune 500 companies and government agencies alike. This is accomplished by expert planning, execution and a specific focus on managing change for all people impacted. We know that adoption and total engagement equals success, and that success can only be achieved by tailoring the approach to the specific initiative and organization.
Role
The OCM Consultant will work closely with clients to apply tailored change management strategies, drawing from methodologies such as Prosci (ADKAR), Kotter, and other industry best practices. The right candidate will be no stranger to providing support to stakeholders through the transitional change process. In this the OCM Consultant will work in collaboration with the customer to create, implement, manage and reinforce a tailored OCM plan that works in sync with project goals and intended project outcomes. Through engagement and strong relationship skills the OCM Consultant will guide, develop, monitor and implement change management activities across multiple divisions throughout the project life cycle.
Responsibilities
Engage and build foundational relationships with customers, project sponsor and team, vendors and external stakeholders
Seek to understand client's business strategies and associated organization change management risks
Discover and assess the current state and future state business processes to identify change the related stakeholders
Discretely manage impacts and distill the appropriate approach to manage each of those impacts for the impacted stakeholders
Engage Stakeholders at all levels of the organization in face-to-face interview techniques, activities and assessment forums
Approach change management as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change
Explain the business, organization, cultural, leadership and individual contributor factors that influence organizational solutions to deliver value to the client
Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement work streams
Ability to coach someone within the client organization therefore building internal skillsets
Design, develop and implement Organizational Change Management assessments; plans; communications; training and engagement activities
Ability to articulate, present and report Organizational Change Management (OCM) progress; metrics and value statement
Lead and facilitate project presentations, updates and awareness events
Define activities in support of change and adoption activities
Assist in design, development and delivery of training and knowledge transfer activities
Collaborate with internal stakeholders to plan, develop and deliver various communications throughout project life cycle using diverse delivery mechanisms
Identify opportunities to provide or create additional client value
Requirements
REQUIREMENTS
Bachelor’s Degree or equivalent work experience
5 years of experience related to the successful delivery of organizational change management work in the disciplines of change management methodology, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement
Prosci Change Management Certification
Minimum of 2 years of working directly with leadership and stakeholders
Direct experience with technology implementations
Understanding of the different training and user adoption approaches needed for successful change support to end-users
Experience conducting business interviews and leading client workshops
Proven ability to conduct client presentations with strong interpersonal and organizational skills
Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to help drive projects
Exceptional client relationship management skills
Flexibility/Adaptability
Desired Education and Experience
Master’s Degree
5 years of consulting experience
Business analysis experience in developing business process flow diagrams and other analysis
Public sector work experience
State of Washington work experience
Instructional design, curriculum design, content and course development experience
COTS experience
Consulting experience
Benefits
Liberum offers a comprehensive benefits package with full medical, dental, life, short term disability coverage and 401k (4% matching, no vested period).
Salary range varies between $145-165k annually based on experience/level of hire.
PTO and Sick Leave are provided to all full-time employees. Liberum also offers 9 paid holidays per year.
Paid vacation time of regular full-time employees will be earned and accrued on each pay date. At the end of the calendar year, unused vacation will roll over into the next calendar year.
0 -5 yrs, FTE 15 days (120 hours), 5 hours accrued per pay cycle (bi-monthly)
5+ yrs, FTE 20 days (160 hours), 6.67 hours accrued per pay cycle (bi-monthly)
As a WA state employer, we follow all WA state ordinances ensuring employees accrue sick leave at a rate of 1hr per 40 hours worked.
At the end of the calendar year, all unused vacation will roll over into the next calendar year.
We also offer a Bonus Leave program for employees interested in participating.
$145,000-165,000