Autonomous Vehicle Operators (SAN FRANCISCO)

Lone Star Legal Aid (LSLA) seeks one Technical Support Analyst - Information Technology Department (job# HOU 006-2024) for its Houston Branch Office. LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice. Summary of Responsibilities: This person will provide technological support assistance to employees and other duties as assigned by the IT department. Some overnight travel may be occasionally required. Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic LAN and Wi-Fi networks; apply patches and updates as needed; document technical issues and solutions, and liaise with higher-level technicians for advanced troubleshooting; perform routine system checks, manage IT inventory, and monitor software and hardware updates; work collaboratively with IT staff and coordinate with external vendors for repairs and warranties; ensure adherence to company IT policies and procedures. Requirements Minimum Education and Experience: • Associate degree in Computer Science, Information Systems, or related field. • 2+ years of experience in IT support, preferably in a professional services environment. Minimum Skills and Abilities: • Strong understanding of Windows operating systems, Microsoft Office Suite, and networking. • Familiarity with legal-specific software is a plus. • Excellent troubleshooting skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Able to lift 60 lbs. • Manage multiple projects simultaneously. • Some travel required within Texas to other branch offices. • Must be able to work in a fast-paced environment. • Ability to maintain confidential information according to LSLA policies. Location: Houston Branch Office Benefits Medical Benefits Paid Leave Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.

CourtSmart, designs and installs advanced, audio/ video recording and presentation systems to courtrooms throughout the State of New Jersey and around the USA. Our technology uses AI in our courtroom solutions. We are looking for A/V professionals based out of our HQ in MA with vision and ambition to join our team and help us expand our reach in the courtroom digital recording market. Job Description: We are seeking full-time, on-premises, experienced Audio-Visual Support Technicians capable of working both independently and as part of a team. This is NOT a remote position but is a full-time position to install and support our government’s installations. Travel is required to locations within the US, and internationally from time-to-time. CourtSmart is a successful employee-owned business. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our employees. Job Responsibilities Include: • Primary job function is to provide remote support for installed AV installations. Previous experience in supporting AV installations is essential. This is NOT an entry level position. • Responsibilities will also include design, install and maintain multi-component hardware and software A/V systems including: digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc. • Travel to sites for scheduled installations, site-visits, and support issues will be required. • Research, test and evaluate new A/V products (controls, DSPs, microphones, cameras, presentation systems) • Design and produce quotations for management approval to satisfy customer requests. Skills Required: • Understanding of A/V signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems • Basic knowledge of Crestron control system programming is a big plus. • Implementing and integrating video conferencing systems • Perform rack-builds on-site and in-house with cable management to industry standards • Ability to terminate standard A/V cables and wiring such as: XLR, ¼-Inch, BNC, and CAT5e/6, db9 pin serial, etc. • General knowledge in interacting with networks • Experience in remote AV support • Experience and DANTE certification a big plus We offer an excellent compensation/ benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us in our planned growth. This position requires the ability to pass background criminal checks through local and federal agencies as needed. Must be able to obtain a valid passport. **If qualified, please respond with the "reply" button in the upper left corner and attach your resume** CourtSmart Digital Systems is an equal opportunity employer headquartered in MA.

As a Product Support Specialist, you’ll serve as a key escalation point for both technical and product-related client queries, delivering second-line support across phone, email, and internal portals. You'll troubleshoot complex software issues, collaborate closely with engineering, QA, and DevOps teams, and contribute directly to testing and validating new product releases to ensure quality and performance.    In this client-facing role, you'll also consult on workflow improvements, assist with automation scripting to enhance support efficiency, and mentor junior team members. By documenting recurring issues and capturing detailed feedback, you'll help influence product development while promoting best practices and delivering an exceptional support experience for users of our legal technology solutions.  What you'll be doing Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions.  Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes.  Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity.  Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency.  Document and escalate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams.  Support testing and validation of new product features, patches, and releases prior to deployment.  Mentor and support junior team members by sharing knowledge, best practices, and technical expertise.  Promote best practices and drive client engagement through proactive outreach, training, and solution optimization.  Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution.  Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation.  Identify recurring issues and collaborate with Product and Development teams to drive long-term improvements.  Assist in delivering product training sessions and client demonstrations as needed.  Ensure a high standard of professionalism and customer satisfaction in all support engagements.  Requirements What we're looking for in you 2+ years of experience in product support, technical support, or a similar role, ideally within the legal tech, SaaS, or enterprise software environment.  Strong troubleshooting skills with a proven ability to diagnose complex software issues, including escalated medium-to-high priority tickets.  Familiarity with databases, SQL queries, and APIs; able to analyze data-related problems and assist in workflow automation.  Basic scripting knowledge (e.g., Python, Bash) and experience supporting automation or data tools is a strong plus.  Proficient in the use of helpdesk and ticketing systems such as Zendesk, Jira, or ServiceNow.  Comfortable supporting users via email, phone, and video calls, including desktop-based troubleshooting and local server requests.  Hands-on experience with service deployment tasks (e.g., Relativity) and local server troubleshooting (e.g., syncs, restarts).  Ability to test new product features, patches, and releases in coordination with QA and development teams.  Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences.  Experience working cross-functionally and managing multiple priorities in a fast-paced, client-facing environment.  Demonstrated initiative in mentoring, documentation, and improving team-wide support processes.  Passion for legal technology and a commitment to delivering high-quality client support.  Preferred Certifications: AWS Cloud Practitioner, ITIL Certification (Practitioner – Incident Management).  Benefits Working at Opus 2 Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with 49 out of 50 of the world’s largest law firms are using Opus 2. Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive: 401k contribution. 21 days annual holidays and flexible working. Loyalty share program Healthcare, Dental plan and Vision insurance. Life, short-term, and long-term disability insurance. Calm app and mindfulness sessions. A day of leave to volunteer for charity work

Entry-level service technician to perform laboratory equipment service after training. Basic tasks will include lab equipment testing, repairing and service. Applicants shall also be able to work on factory routine operation jobs (such as packing, shipping & receiving, etc.) if necessary. Perform service work through training. May inspect product for quality and compliance of specifications. Test products before shipping. Service support after sales. Be obligated to do teamwork for factory routine work. High school diploma or higher Work location: Hopkinton, MA Monday to Friday, 8am to 5pm (1 hour for lunch)

The Company Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements. The Role We are looking for an energetic, enthusiastic Application Support Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for providing excellent technical support as part of our Level 2 support. Responsibilities Coordinate with support and development teams to resolve application and system issues Design and maintain expertise in flow of application process and systems related to company Administer and resolve applications issues, provide updates and perform root cause analysis Supervise all alerts related to application and system procedures and provide services pro-actively Maintain good professional relationships with counterparts of engineering and customer support departments Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of Software Engineers Perform root cause assessment and debug all issues on server domain, and availability of applications Coordinate with test department to assist in releases and deployments to various environments and production outputs Provide support and identify all issues and prepare appropriate documentation all issues and solutions. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems. Identify and provide resolutions ranging in complexity from medium to high. Requirements Essential Experience and Qualifications Knowledge of Microsoft IIS Knowledge of Database technologies Microsoft SQL Server Working Knowledge of IT Hardware and Software Ability to learn and master employer-specific software Complex problem solving Written and verbal communication skills Customer Focused with excellent written and verbal communication and reporting skills Demonstrable ability to learn technical information, processes and applications quickly Excellent attention to detail and the ability to multitask and work effectively within a fast-growing organization Demonstrated ability to be flexible and take a proactive approach to problem solving Desired Experience and Qualifications Experience with cloud infrastructure (Azure) Experience using tools like Postman to create and save simple and complex HTTP/s requests. A degree level qualification in a technical discipline such as Computer Science or Software Engineering Basic knowledge of programming concepts, preferable C# Experience in building effective relationships with development teams and clients Benefits 25 days annual leave + 2 company days Health Insurance Pension Contribution ESOP Bits & Bobs days (Half day every quarter to get your Bits & Bobs done) Learning and Development Opportunities Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

Teksystems is seeking an IT Support Technician to help with a Windows 11 rollout in the Napa, CA area. Prior experience deploying and upgrading IT systems. Must also be able to follow a scripted process. This will be a 2 month project Hours: Monday - Friday Day Shift