Software Engineer, Skill Level 3

** Location: candidates may be located in Washington, Oregon or California ** Your team’s dynamic: As Technical Account Manager, you will be the main point of contact and technical account owner for one or multiple accounts (up to 4), reporting directly to the Dedicated Client Care Manager. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec’s solution portfolio. Your role will be to ensure the efficient and smooth operations of the Genetec ecosystem within the customer environment while ensuring the system's long-term success. You will be responsible for assisting the customer in managing the entire lifecycle of their Genetec system(s), including day-to-day operations and maintenance. You will monitor support requests to identify any recurring issues and may recommend changes to products or their usage. You will also hold regular review meetings (QBR) with stakeholders to discuss any issues or problems and review priorities. Finally, you will identify opportunities to upgrade, modify, or add products to meet customer needs more effectively. You will provide reports on product performance to the development team and advise customers on upgrades or new products that may suit their business. What your day will look like: Assist customer with lifecycle management, including Deployment, Migration, and Upgrade Work with GTAC and/or DCC to escalate issues and tickets Provide business, technical, and product knowledge support to the customer Understand the existing system architecture and become Genetec’s Subject Matter Expert (SME) in the customer’s environment Address product-related questions and technical challenges Identify areas where operational processes can be improved to enhance the implementation of the Genetec solutions further Educate and advise clients on how existing and new product features and functionality work and how they can contribute to their business and operational objectives Streamline product feature requests Assist with new product updates and Demos Provide guidance and recommendations on how to optimize system(s) Conduct and coordinate a Quarterly Business Review (QBR) with the customer team to assess current usage and define upcoming priorities Be accountable for documenting a Statement of Work (SOW) based on the review's outcomes Involve and coordinate with additional Genetec teams (product, sales, executive leadership, etc.) when deemed necessary for the customer's long-term success Maintain current functional and technical knowledge of the Genetec product line More about you: Bachelor’s Degree in Computer Science, Engineering, Economics, Business Administration is preferred or equivalent experience Minimum of 3 years of experience in an Account Management, Project Management or Field Engineering capacity Ability to match client’s business requirements with product capabilities Excellent interpersonal skills that build positive relationships with other team members Possesses strong analytical and troubleshooting skills (detail-oriented) Comfortable interfacing with key individuals at major accounts in sensitive situations Must possess valid driver’s license and passport Ability to travel between Canada and the US up to 25% of the time Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Technical requirements: Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.) Excellent knowledge of networking principles and IP protocols Experience with networking equipment configuration and troubleshooting (switches, routers, etc.) Understanding of network storage (SAN, NAS, iSCSI) principles and best practices Database query and management skills Understanding of server virtualization concepts Experience with encryption and certificates MCSE, CCNA, SQL Server, VMware, or similar technical professional certifications considered a plus Deployment and troubleshooting of security systems such as: Video Surveillance (IP cameras and encoders, video matrices, DVRs, etc.) Access control systems (reader, controller, wiring, etc.) Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟 Position: 1099 Contract Satellite Installer Location: Nationwide - Work anywhere in the USA What You’ll Do: 🌐 Install satellite internet systems at customer locations 🛰️ Mount satellite dishes on roofs or other suitable spots 🔧 Run cables and connect equipment for perfect signal reception 📡 Configure and program satellite receivers 🛠️ Test and troubleshoot to ensure everything’s working smoothly 💬 Provide top-notch customer service and answer questions 📚 Educate customers on using their new satellite systems What You Need: 💡 Strong knowledge of telecom systems and equipment 🔌 Experience with fiber splicing and low voltage cabling 🛠️ Skilled with hand tools and network installation (Cisco routers a plus!) 🧩 Excellent problem-solving skills 🗣️ Great communication abilities 🤝 Ability to work independently or as part of a team 🛠️ Previous experience as a service technician is a bonus Perks: 💵 Competitive pay per completed installation 🆓 All necessary training provided 🚀 Opportunities for career growth in a dynamic industry Ready to elevate connectivity across the nation? Apply now and become a part of our stellar team! 🌟 Go here to apply: starlinkinstallationpros [dotcom] /installers Requirements Ladder capable of 3 stories Tools for facilitating a starlink install Ability to climb on roofs Carry your own liability insurance Be authorized to work in the United States Benefits 1099 contract work. No taxes taken out. You keep 100% of what you make. You run your own small business and take advantage of all the benefits that come with that.

Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟 Position: 1099 Contract Satellite Installer Location: Nationwide - Work anywhere in the USA What You’ll Do: 🌐 Install satellite internet systems at customer locations 🛰️ Mount satellite dishes on roofs or other suitable spots 🔧 Run cables and connect equipment for perfect signal reception 📡 Configure and program satellite receivers 🛠️ Test and troubleshoot to ensure everything’s working smoothly 💬 Provide top-notch customer service and answer questions 📚 Educate customers on using their new satellite systems What You Need: 💡 Strong knowledge of telecom systems and equipment 🔌 Experience with fiber splicing and low voltage cabling 🛠️ Skilled with hand tools and network installation (Cisco routers a plus!) 🧩 Excellent problem-solving skills 🗣️ Great communication abilities 🤝 Ability to work independently or as part of a team 🛠️ Previous experience as a service technician is a bonus Perks: 💵 Competitive pay per completed installation 🆓 All necessary training provided 🚀 Opportunities for career growth in a dynamic industry Ready to elevate connectivity across the nation? Apply now and become a part of our stellar team! 🌟 Go here to apply: starlinkinstallationpros [dotcom] /installers Requirements Ladder capable of 3 stories Tools for facilitating a starlink install Ability to climb on roofs Carry your own liability insurance Be authorized to work in the United States Benefits 1099 contract work. No taxes taken out. You keep 100% of what you make. You run your own small business and take advantage of all the benefits that come with that.

Title: I Series Administrator Location: 100% Remote Duration: Full Time Salary : $Open/Market Requirements Ten years of in IBMi administration, including troubleshooting and maintenance of environments running the IBMi operating systems on Power-based hardware Experience supporting external storage devices in the role of an iSeries Administrator Direct experience with Privileged Access Remediation, Object Level Security, IFS Security, Group Profiles, Authorization Lists, Security System Values Experience with hardware management console and LPAR configuration. Experience working in a Microsoft Windows environment at some point in your career Experience with Microsoft Office (Outlook, Word, Excel, etc.) JDE World ERP system experience Ability to work independently and in a remote environment Ability to work in a fast passed, dynamic environment Strong communication, writing, and presentation skills desired Benefits Note: If interested please send your updated resume to rehana.j@two95intl.com and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us

Fastbreak AI is a cutting-edge SaaS company transforming the way sports organizations manage scheduling, operations, and sponsorships. Our AI-powered platform is trusted by the world’s biggest leagues, teams, and brands to streamline logistics, maximize revenue, and enhance the game experience.  As we continue our rapid growth, we are looking for a QA Engineer to lead the development of the web and mobile applications that shape the future of sports technology. We are seeking a highly motivated, self-starter who thrives in fast-paced environments, can work autonomously, and effectively multitask across multiple projects and products. In this role, you will be responsible for automating tests across our portfolio of web and mobile applications, while also performing manual testing when needed.  You will collaborate closely with the product and development teams to identify issues, improve testing processes, and ensure a seamless user experience. This role reports directly to the SVP of Product. Requirements Design, develop, and maintain automated test suites for web and mobile applications. Utilize AI-driven tools to optimize and enhance testing processes. Perform manual testing when necessary to validate new features and bug fixes. Take ownership of the end-to-end testing process, identifying gaps and proposing improvements. Work closely with developers, product managers, and other stakeholders to define test plans and strategies. Ensure comprehensive test coverage while balancing automation with manual testing. Track defects and manage test cases in JIRA. Use Git for version control and collaboration with the development team. What We’re Looking For 3+ years experience as a QA engineer, preferably with a SaaS or internet company A self-starter with a proactive approach to identifying and resolving testing challenges. The ability to work autonomously while collaborating effectively in a team environment. Strong multitasking skills, capable of handling multiple testing projects simultaneously. Experience in test automation for both web (Next.js, Node.js) and mobile applications. Knowledge of AI-powered testing tools and frameworks. Proficiency in manual testing techniques when necessary. Experience using JIRA for bug tracking and managing test cases. Preferred Qualifications A BA/BS degree Experience with CI/CD pipelines and integrating automated tests into development workflows. Hands-on experience with Selenium, Appium, Cypress, Playwright, or other test automation tools. Familiarity with JavaScript/TypeScript-based automation frameworks. Knowledge of performance and load testing tools. Benefits Competitive salary and comprehensive benefits Health insurance, dental insurance, and vision insurance options A 401(k) plan with matching employer contributions An environment where your efforts will make a measurable impact Location This is a full-time, on-site position in Charlotte, NC. Why Join Us? Be part of a fast-growing SaaS company where your work directly impacts product quality. Work in an innovative environment that leverages AI for smarter testing. Grow your skills in test automation, AI-driven testing, and DevOps practices. Enjoy a collaborative culture with a team that values product ownership and problem-solving and loves to deliver high quality products to our demanding customers. If you’re looking for a new challenge and would love to build automated testing suites to improve quality, we'd love to hear from you!

The U.S. Department of State (Department), Office of Inspector General (OIG) has a requirement for full-time Information Technology (IT) Management Networking and Security Services support. The purpose of the task order is to provide professional services personnel to provide quality, comprehensive IT support to the OIG in an effective and efficient manner with a vision to maintain effective and efficient IT operations commensurate with industry best practices, while ensuring the confidentiality, integrity, and availability of OIG data. Job Duties: Manages all components and aspects of OIGNet network, provides assistance and support as necessary for OpenNet and ClassNet networks Manages routing, switching and firewall infrastructure for on-premises, co-location site and cloud environments Supports existing and new implementations from an operational perspective Designs, implements and supports new network and datacenter solutions such as voiceover-IP, IPv6, datacenter switches and routing Monitors performance of network infrastructure and provides last tier troubleshooting support as necessary Monitors availability of all applications, systems and networks per established SLAs Monitors overall security posture of applications, systems and networks and takes immediate action to address identified issues Implements and/or uses IT security tools to monitor and protect OIGNet network and all associated assets Implements zero-trust network architecture concepts to always keep OIGNet network secure Works with lead network engineer and datacenter manager to set priorities for projects and tasks Guides junior engineers as necessary on topics related to OIG projects and tasks Participates in team meetings, collaborates with other team members and teams on projects and tasks Creates detailed network diagrams, as built, and standard operating procedure documents Uses OIG ticketing system to resolve problem tickets Interfaces with external entities such as IRM, other federal agencies and internet service providers to work on projects and troubleshooting efforts when necessary Supports all FISMA A&A and continuous monitoring efforts for on-premise and cloud environments Provides last tier support during normal business and after hours in critical network outage situations to provide quick resolution Requirements A bachelor’s degree in engineering or computer science or related IT field and ten years of experience in support of Windows/Linux/Unix operating systems, Cisco networking equipment and systems integration for classified and unclassified networks. Experience in planning and executing systems engineering projects in support of system engineering life cycle development for classified and unclassified environments. Strong problem solving, leadership and project management skills. Proficiency with all aspects of Windows Server 2003, 2008 Active Directory Services. Understanding of the Border Gateway Routing Protocol (BGRP) and Generic Routing Encapsulation (GRE). Knowledge of CISCO routers and switches and networking technologies. Experience with VPN encryption devices, such as Cisco routers, Cisco ASA’s and Nortel Connectivity. Ability to troubleshoot network connectivity issues and resolve problems related to outages. Ability to evaluate residing systems for network, system and security readiness as well as provide troubleshooting for application environment issues. Additional desired qualifications include: Eight years of experience with designing, installing and supporting routing, switching and firewall equipment Eight years of experience designing secure complex network solutions based upon requirements Eight years of experience working with Cisco, Juniper and Ciena switches Three years of experience with routing and switching protocols such as OSPF, BGP, HSRP, VRRP, spanning tree, various 802.1 protocols, trunking and traffic aggregation Three years of experience working with Palo Alto firewalls, Panorama Two years of experience working in Microsoft Azure cloud environment supporting and designing new solutions Two years of experience working directly with internet service providers Two years of experience with deploying or administering network configuration management solutions Three years for experience designing and implementing fault tolerant solutions to eliminate single points of failure and make networks as resilient as possible Experience supporting and managing enterprise wireless network solutions Experience supporting federal agency networks and datacenters Experience with implementing and using performance management and security management tools Good understanding of requirements for federal agencies network such as trusted internet connections (TIC 3.0), DHS Binding Operational Directives, OMB Memorandums etc. Knowledgeable about the zero trust networking technologies and hands-on experience with supporting solutions implementing this concept Experience working with and implementing IPv6 addressing and networking for the entire networks Familiarity with DHS CDM program implementation and/or support Strong knowledge and deep understanding of the OSI network stack and hands-on experience with layer 2 and 3 concepts Strong knowledge and deep understanding of network security concepts and implementation to protect federal networks Strong knowledge and deep understanding of protocols such as DNS, DHCP, HTTP, SMTP Understanding of and experience with ITIL, CMMI, and/or PMP processes and implementation. Other Duties:   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.