Customer Service Representative

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.  Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  We’re looking for a Customer Service Representative who thrives in fast-paced environments, loves problem-solving, and knows how to turn a frustrated buyer into a loyal fan. If you're ready to make an impact and help us scale our D2C operations, we want to hear from you. Requirements Key Responsibilities: Respond to customer inquiries via email and TikTok messages. Handle returns, refunds, and complaints according to company policy. File and track fraud and chargeback claims on Shopify and TikTok Shop. Flag suspicious orders and escalate as needed. Coordinate with sales team on other D2C/Tiktok shop operation related stuff. Requirements: Bachelors Degree from an accredited university/college is required. 1+ year in e-commerce customer service is preferred; Strong written communication and problem-solving skills. Being familiar with Shopify admin and TikTok Seller Center would be a plus. Experience handling returns, disputes, and fraud claims. Able to work independently in a fast-paced environment. Benefits Salary range: $45K-$55K Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Join StartCap – Innovators in Startup Business Financing & Digital Marketing This position is for U.S. based applicants only. StartCap is dedicated to helping start-ups, individuals, and small businesses secure the funding they need to launch and grow, as well as top-tier marketing services. Our services include unsecured business loans, personal loans, business & personal credit card stacking, financial resources, and digital marketing designed to give entrepreneurs the boost they need without unnecessary hurdles. We’re not your typical funding company—we like to keep things simple, accessible, and friendly, with a focus on making sure every customer gets the personal support they need. We're very busy due to not requiring any income for excellent credit individuals, and we need your help! Job Title: Customer Service Representative Location: Remote (U.S.) Multiple positions available. CLICK HERE TO APPLY ABOUT US At StartCap, we’re all about helping start-ups and small businesses blast off with the financial tools they need to thrive. We believe in making funding more accessible, and we know that great customer service is at the heart of that mission. We’re looking for an enthusiastic, empathetic, and resourceful Customer Service Representative to join our growing team. If you enjoy solving problems and helping businesses succeed, we want to hear from you! KEY RESPONSIBILITIES Customer Interaction: Provide exceptional customer support via phone, email, and chat to ensure our clients understand their funding options and application processes. Problem Solving: Troubleshoot and resolve customer issues efficiently, always with a positive and empathetic approach. Information & Guidance: Assist clients with their loan applications and help them navigate our resources, explaining the benefits of our products like unsecured business loans and business credit card stacking (without overwhelming them with jargon). Feedback: Gather customer feedback and relay it to our team, so we can constantly improve our services and products. Team Collaboration: Work closely with other departments, including funding specialists and tech support, to ensure customers receive seamless service. Client Onboarding: Guide new customers through their initial setup, ensuring they feel confident and supported every step of the way. OUR PREFERENCES Excellent Communication Skills: You know how to listen, understand, and communicate clearly, even when the rocket fuel is running low. Problem-Solver: When something goes wrong, you see it as a puzzle to solve, not a disaster. Tech-Savvy: Familiar with CRM systems, live chat software, and basic office tools. Detail-Oriented: You catch small details before they turn into big problems. Empathy & Patience: You can keep calm and carry on, even when customers are stressed or frustrated. QUALIFICATIONS 1-2 years of experience in customer service or related roles preferred, although we’re willing to train the right individual. Strong written and verbal communication skills. Familiarity with business finance, start-up funding, or lending processes is a plus, but we can train you. Ability to work independently and as part of a team. WHY YOU SHOULD APPLY $1,000 Sign-On Bonus $1,000 per Year Computer Equipment Allowance Free Gym Membership of your Choice Continued Learning Programs (Paid by Us) Full Health Insurance, 401(k) Matching, Dental, Accident Insurance 2-Weeks Paid Vacation per Year Major US Holidays Off & Paid Annual Team-Building Events in Extraordinary Places (It's a party) Flexible Work Environment: Work from home or wherever you feel productive. Growth Opportunities: As we grow, so do your career opportunities. Supportive Team: We believe in helping each other, just as much as we believe in helping our customers. Meaningful Work: Every day, you’ll be helping entrepreneurs launch their dreams. If you’re ready to be part of a team that’s passionate about empowering small businesses and making a difference, apply today! Let’s help more businesses reach for the stars—one friendly interaction at a time. HOW TO APPLY If you’re ready to help shape the future of business financing and have the skills to build engaging front-end experiences, we’d love to hear from you. Apply below and make sure to take our short test! Note: StartCap outsources its hiring & candidate testing to yoliya.co. Yoliya is authorized to accept applications on behalf of our company. CLICK HERE TO APPLY

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase. Responsibilities: Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience. Evaluate and write up incoming orders and present them to the Processing Department. Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods. Have a basic understanding of company product knowledge to properly address customer questions and concerns. Offer customers alternative products or additional products to boost sales and provide first-class customer service. Provide customer outreach when necessary to relay and evaluate any pending issues. Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc. Communicate with account managers to address any customer concerns. Process all paperwork for customer orders/RMAs/backorders etc. Compile pertinent customer data in provided documentation and flag any concerns/patterns to management. Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms Requirements Required Skills/Abilities: Superior verbal and written communication skills. Proficient in Microsoft Office Suite. Ability to multi-task in a demanding environment Organized and meticulous. Strong interpersonal skills. CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED required. A minimum of two year’s related experience Benefits Health Care (Medical, Dental & Vision) 401(k) Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Convenient Location with Free Parking Company Provided Beverages and Snacks Dog Friendly Work Atmosphere Company Gatherings and Events

About Us: We're a dynamic team looking for motivated and results-driven sales professionals to join our crew! As a Sales Representative, you'll play a key role in driving revenue growth and developing your sales skills. Responsibilities: - Build relationships with customers and understand their needs - Present products/services and demonstrate value - Meet sales targets and contribute to team goals - Collaborate with colleagues to drive sales growth Requirements: - High school diploma or equivalent required; degree in business or related field preferred - 0-2 years of sales experience (or relevant experience) - Strong communication, interpersonal, and problem-solving skills - Ability to work in a fast-paced environment What We Offer: - Competitive salary and commission structure - Ongoing training and development opportunities - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance We can't wait to hear from you!

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Click here to apply! Royale Company is Hiring! We are looking for candidates to bring on to our team to help as concierge, and front desk attendants. We partner with luxury apartments and condominiums to provide great customer service to residents and guests living on these properties. We provide training, and mentorship to our candidates and teach them how to work within highly competitive and high end environments. As a concierge/front desk attendant, your main role will be attending to residents of the building and helping with tasks the property managers assign. Some of these duties include but are not limited to: -helping residents retrieve their packages -updating visitor logs for the building -assisting with resident requests (i.e. reserving a cab, or helping their guests) -general upkeep of the front desk area (this is not a cleaning position, however it is expected to keep your work areas neat) You will be the face of our company inside these residential buildings, representing our brand and clients properly will be very important. Someone who represents who we are will posses qualities such as being friendly and approachable, an upbeat attitude, reliable, great customer service skills, communication skills, and organization skills. This person will also carry themselves in a professional manner both inside and out. This position is an entry level position, so no front desk experience is necessary, however we do look for proven customer service experience. Our company is constantly growing and acquiring new partnerships, and in doing so are looking for candidates willing to grow with us! If you are looking for a place to grow, learn to work in a high end environment, learn to work with high end clients, and need the experience, then this may be the position for you! Schedule: -Full Time -Part Time -Afternoon shifts : 3pm-11pm -Overnight shifts : 11pm-7am Pay: -$16 - $20/hr (depending on experience) Please apply with your updated resume if interested! Click link to apply https://www.workstream.us/j/9c005de8/royale-company/manhattan-52886/concierge-c308e7cd Click here to apply!