Account Manager

The Account Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include procuring supplies from clients and ensuring high client satisfaction. Responsibilities Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.  Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services Manage all Contractor relationships including – Manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Ensure adequate (internal and external) staffing needs to service clients. Promote the sale of, procure, and monitor supplies for clients.  Effectively communicate all client issues with Contractors and designated operations support personnel; promptly address any client issues or problems that arise. Use City Wide’s CRM to log and track client inspections Schedule non-routine activity in client facilities Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.  Develop and implement a plan to resolve any client complaints or deficiencies in service and actively monitor compliance. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.  Requirements 3-5+ years of sales and management experience in building maintenance, facility management, or equivalent experience. High School diploma required, bachelor’s degree highly desirable. Highly detail-oriented and organized with excellent follow-through on commitments. Positive and out-going personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM databases. Must have reliable transportation. Benefits We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include supplemental medical, 401K, PTO, and gas stipend. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://gocitywide.com/ City Wide is an Equal Opportunity Employer.

The Account Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include procuring supplies from clients and ensuring high client satisfaction. Responsibilities Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.  Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services Manage all Contractor relationships including – Manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Ensure adequate (internal and external) staffing needs to service clients. Promote the sale of, procure, and monitor supplies for clients.  Effectively communicate all client issues with Contractors and designated operations support personnel; promptly address any client issues or problems that arise. Use City Wide’s CRM to log and track client inspections Schedule non-routine activity in client facilities Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.  Develop and implement a plan to resolve any client complaints or deficiencies in service and actively monitor compliance. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.  Requirements 3-5+ years of sales and management experience in building maintenance, facility management, or equivalent experience. High School diploma required, bachelor’s degree highly desirable. Highly detail-oriented and organized with excellent follow-through on commitments. Positive and out-going personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM databases. Must have reliable transportation. Benefits We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include supplemental medical, 401K, PTO, and gas stipend. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://gocitywide.com/ City Wide is an Equal Opportunity Employer.

Universal Energy Solutions is seeking a results-driven Account Manager to join our team. In this pivotal role, you will be responsible for developing and managing key client accounts, driving sales growth, and ensuring customer satisfaction through our sustainable energy solutions. As an Account Manager, your primary focus will be on building and maintaining strong sales relationships with existing clients while also identifying and pursuing new business to business opportunities. You will work closely with the sales team and internal stakeholders to craft tailored solutions that meet client needs and exceed their expectations. Responsibilities Develop and maintain relationships with key accounts to achieve sales targets and expand market presence. Identify potential clients and conduct outreach to build a robust sales pipeline. Conduct B2B sales to present product offerings, gather feedback, and ensure satisfaction. Collaborate with internal teams to create customized proposals and deliver effective solutions for clients. Monitor industry trends and competitor activities to identify opportunities for growth. Requirements Requirements: - Strong interpersonal and communication skills - Excellent problem-solving and negotiation skills - Ability to work independently and as part of a team - Highly organized and detail-oriented - Prior experience in account management is a plus, but not required. We are open to considering recent graduates or individuals with a passion for account management and energy solutions.

Ironwear is a safety solution provider that has been manufacturing, developing, and re-engineering Personal Protective Equipment (PPE) for over 30 years. We cater to all industrial markets globally and have stepped up our efforts to support the medical community during COVID-19 by expanding our Infection Control and Medical Protection product lines. As a growing and established company, we are seeking a dedicated Regional Account Manager. The Regional Account Manager will be responsible for managing key customer relationships and driving sales growth within the designated region. This role involves creating strategic sales plans, identifying new business opportunities, and ensuring exceptional service to meet our clients' needs. In addition, the Account Manager will actively participate in customer meetings and presentations, attend trade shows, and collaborate with internal teams to optimize our offerings and improve customer satisfaction. Key Responsibilities Develop and execute regional sales strategies aligned with company goals. Manage a portfolio of key accounts and nurture relationships with stakeholders. Identify growth opportunities and provide tailored solutions to meet customer needs. Monitor market trends and competitors within the region. Prepare sales forecasts, budgets, and reports detailing regional performance. Act as the main point of contact for client inquiries and issues. Collaborate closely with internal departments to ensure seamless service delivery. Attend industry events to network and promote Ironwear’s products. Product Line Personal Protective Equipment (PPE) Eyewear, Footwear, & Gloves Fall, Head, Hearing, Medical, & Respiratory Protection Flame Retardant & Resistant (FR) Products Safety Clothing, Rainwear, & Vests Safety Equipment Sleeves / Arm Protection, Steel Mesh Requirements 1+ years of experience in PPE sales or a related field. Proven track record in managing accounts and achieving sales goals. Strong ability to communicate effectively and build relationships. Experience with CRM software and sales performance metrics. Demonstrated analytical skills to identify market opportunities. Excellent organizational abilities and attention to detail. Willingness to travel within the assigned region. Bachelor's degree in Business Administration, Sales, or a related field is preferred. Benefits Medical, Dental, and Vision 401k PTO

Shape the Future of Service Excellence with Ten! Driving Innovation. Building Trust. Redefining Service Excellence.  Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world’s leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, Swisscard and Royal Bank of Canada. Corporate clients use Ten’s services to acquire, engage and retain affluent, high net worth customers or valued employees. The service drives critical customer metrics, including revenue growth, net promoter score, and supports digital transformation initiatives.   Millions of individuals worldwide have access to Ten's services across lifestyle, travel, dining and entertainment. They rely on Ten to unlock seamless, curated experiences that enrich their lives.  We’re profitable, ambitious, and scaling fast. As the first B Corp listed on the London Stock Exchange, we’re setting the standard for sustainable growth and technology, AI driven innovation. For more information, check out our Welcome to Ten video! We’re ready to make our next bold move: accelerating our growth across North America. That’s where you come in.  We are looking for a Partnership Manager (Lifestyle) to drive and develop partnerships to deliver unique retail and travel benefits, offers, access, member events and experiences for our corporate clients and concierge members globally.  We want this part of our service to be commercially driving revenue across the business.   Your role will be driving growth in our partnerships across various industries, identifying relevant brands and companies, negotiating “better than internet,” benefits given the unique nature of our closed user group. You will take full accountability for your partnerships, ensuring you deliver on all client and member requirements, focussing on driving increased engagement online and offline, ensuring the business has excellent knowledge of your partnerships, as well as identifying other revenue opportunities such as commission.   Key responsibilities: Take full accountability for the partnerships and contracts you secure, ensuring offers are compelling, unique, and commissionable. Maintain strong relationships to nurture repeatable, high-performing partnerships.  Monitor partner performance, redemption data, and member demand to ensure high-quality service and strategic alignment. Recommend improvements by region/client based on insights (e.g., NPS, loyalty, revenue).  Maintain a consistent partner sourcing strategy, staying ahead of competitors and ensuring offers and events receive maximum member exposure through collaboration with Content and Marketing.  Continuously improve team efficiency by sharing learnings and implementing best practices, while leading new strategies and campaigns that drive commercial results.  Prepare reports, presentations, and proposals for internal stakeholders and clients, ensuring consistency with corporate guidelines.  Maintain accurate internal records (e.g., Excel, CRM), and manage data entry, contracts, and administrative tasks to ensure operational compliance.  Collaborate with Client Services and Regional Business Development Managers to support client needs and proposals.  Coordinate the planning and delivery of client/member events, from ideation to execution, including logistics, brand standards, and alignment with client expectations.  Act as a point of contact for selected events in the US, supporting the global Events and Client Services teams.  Lead, maintain, and support key client relationships across business areas as needed  Requirements Essential requirements Experience in procuring products, events, benefits and offers, contract management and negotiation. Broad working knowledge of key brands and partners in the US across various lifestyle industries, specifically around retail and events. Ability to initiate and lead on new business initiatives and proposal, ensuring these are aligned with the team’s key objectives. Experience working with or managing digital products and platforms. Strong PowerPoint and Excel skills. Proven experience creating and delivering high-quality client-facing decks, particularly for event-related pitches or proposals.  Ability to work with different cultures. Strong collaborator, always taking the time to keep their team and colleagues informed and up to date. Ability to work effectively and professionally during periods of high pressure. Consistently going above and beyond to deliver outstanding results. A strategic thinker who adapts quickly: if something isn’t working, you pivot, troubleshoot, and find a better solution. Preferred requirements Understanding and adoption of AI tools or technologies to support business efficiency, engagement, or service innovation.  Prior experience working within a customer-lead industry and striving to continuously deliver excellent customer service. Guidelines for Hybrid/Home Office : Located in Miami Please note that you will be asked to enter into a hybrid working arrangement - at least 3x a week in the office. A secure home office at your confirmed address, free from background noise or other distractions. You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative.     Benefits At Ten, we believe our people are at the core of everything we do. We’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We’re committed to supporting our employees in achieving both their personal and professional aspirations, encouraging everyone to integrate their goals and interests into a fulfilling career with us.   Our offerings are tailored to meet your needs. Alongside a competitive salary, you’ll gain access to extensive professional lifestyle and travel networks, broadening your horizons and connections. We also provide flexible working arrangements, allowing you to balance your home and office life seamlessly.    Our Benefits Package includes:  401(k)  Dental insurance  Employee assistance program  Employee discounts  Flexible spending account  Health insurance  Health savings account  Life insurance  Paid time off  Parental leave  Retirement plan  Tuition reimbursement  Vision insurance    Commitment to Diversity   We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.        

Universal Energy Solutions is a leading energy solutions provider, and we are seeking an Entry Level Account Manager to join our team. As an Entry Level Account Manager at Universal Energy Solutions, you will have the opportunity to develop and maintain strong relationships with our existing client accounts, ensuring their needs are met and that they receive the highest level of service. You will also have the chance to contribute to the growth and success of Universal Energy Solutions through identifying upselling and cross-selling opportunities and collaborating with internal teams. If you are motivated, customer-focused, and eager to kick-start your career in account management, we would love to hear from you.Requirements Requirements: - Strong interpersonal and communication skills - Excellent problem-solving and negotiation skills - Ability to work independently and as part of a team - Highly organized and detail-oriented - Prior experience in account management is a plus, but not required. We are open to considering recent graduates or individuals with a passion for account management and energy solutions.