Receptionist and Office Admin, up to $25+ an hour (AUSTIN)

Receptionist and Office Admin up to $25+ an hour depending on experience HVAC Admin experience a PLUS!! Elite Air Conditioning and Plumbing www.eliteaustinac.com is a locally owned company looking to find a new team member willing to grow and learn with us! Applicant should be willing to perform a variety of functions on any given day. Applicant should be customer service oriented, respectful and enthusiastic. We are a fast growing company with an established commercial and residential department. The owners are hands on and local. We care and participate in the day to day activities of the company. Elite Air Conditioning and Plumbing is a company that is focused on employee appreciation and customer service. Provide Fast, Friendly and Fun customer service to both internal and external customers Communicate with technicians and other departments via email, text message and phone Answer incoming calls, emails, and txt messages to close out calls for technicians and sales technician and update customers as needed of technicians ETA Answer incoming calls from customers related to service, billing, and other departments Make outbound calls to schedule, confirm, and survey upcoming or completed appointments General Office administration duties Other assigned duties as directed by management JOB REQUIREMENTS Education and Experience: High school diploma or equivalent experience in a customer service environment a plus Key Competencies: Honesty and integrity Excellent customer service skills Ability communicate empathy Critical Thinking and Problem solving Detail oriented Adept learner Able to multitask Proven ability to process high volumes of work with great accuracy Excellent written and verbal communication skills Health insurance Dental Vision Uniforms Vacation pay and Holidays Training Program Commissions 401k