IT Program/Project Management Analyst, Journeyman (Secret)

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

2+ years’ experience working as a heavy-duty Diesel Mechanic. Hydraulics experience is required. Engine and transmission maintenance and repairs. Hourly Pay ranges from $28.38-$50 per hour Valid Driver's License Required Must have 2+ years experience working as a heavy-duty Diesel Mechanic This is a long-term opportunity with room to grow for the right people. If you’re motivated, dependable, and ready to work hard, we want to hear from you!

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Location: Richland, WA Salary Range: $21.86 – $29.62 Hourly Position Type: Full-Time, Hourly About Us Senior Life Resources is a nonprofit organization dedicated to enhancing the quality of life for individuals with dignity and compassionate care in their homes. Through programs like Home Care Services and Mid-Columbia Meals on Wheels, we provide essential support to seniors, ensuring they maintain independence and well-being. The Donor Relations and Events Coordinator plays a critical role in building and nurturing relationships with donors and the community through meaningful engagement, thoughtful communication, and well-executed events. This position supports the planning and promotion of signature events such as OktoberFeast, the Gala, and additional fundraising efforts, while maintaining donor appreciation efforts, assisting with marketing materials, and managing select social media communications. The ideal candidate brings creativity, organization, and a passion for serving the community. Key Responsibilities Donor Relations & Stewardship Prepare and distribute weekly donor thank-you letters and recognition materials. Support donor database updates and assist with donor appreciation efforts. Assist in developing communications that highlight donor impact and encourage continued giving. Event Planning & Coordination Coordinate all major fundraising events and campaigns from concept to execution. Collaborate on event themes, budgets, timelines, and marketing strategies. Manage event logistics, including venue booking, vendor coordination, and supply procurement. Facilitate post-event evaluations and implement improvements for future planning. Volunteer Coordination Partner with the Volunteer and Advancement Managers to recruit, train, and coordinate event volunteers. Maintain clear communication and scheduling for all volunteer roles and responsibilities. Marketing & Social Media Collaboration Support the Marketing Coordinator in creating promotional materials such as flyers, invitations, and signage. Contribute content to social media platforms, highlighting events, community stories, and organizational impact. Ensure all public-facing content maintains visual consistency and aligns with SLR’s mission and values. Committee & Administrative Support Take detailed notes and prepare agendas for event planning committees and donor-related meetings. Provide administrative support for donor stewardship, fundraising campaigns, and events. Perform additional related duties as assigned. Skills & Qualifications Proven experience in event planning, donor relations, or nonprofit development. Strong written and verbal communication skills with a focus on relationship-building. Excellent organizational skills and attention to detail. Ability to work independently and collaboratively in a team environment. Proficiency in basic design and content tools (e.g., Canva, MS Publisher). Familiarity with social media platforms and scheduling tools. Comfortable with database entry and donor tracking systems (CRM experience a plus). Passion for community engagement, philanthropy, and mission-driven work. Education & Experience Associate’s or Bachelor’s degree in Communications, Public Relations, Nonprofit Management, Marketing, or a related field preferred; equivalent combination of education and relevant experience may be considered. Minimum of 2 years of experience in event planning, donor relations, fundraising, or nonprofit development. Experience working with CRM databases and event coordination platforms preferred. Previous experience in a nonprofit or mission-driven environment strongly desired. Working Conditions Regular physical activity including sitting, driving, standing, and walking. Occasional bending, reaching above the shoulder, kneeling, squatting, stair climbing, and lifting up to 40 pounds. Willingness to use personal, insured vehicle as needed. Regular attendance, punctuality, and flexibility in scheduling, especially during events. Contingency of Employment Acceptable background check and driving record. Valid Washington State driver’s license and proof of insurance. Access to a personal vehicle for business use. Benefits Medical, Dental, Vision Insurance HRA with Generous Company Reimbursement 12 Paid Vacation Days, Paid Sick Leave, and 10 Paid Holidays 401(k) with Company Match Employee Assistance Program (EAP) Public Loan Forgiveness Eligible Employer Same Day Pay through Tap Check Services 8 Paid “Floating Time Off” Hours Application Process Visit www.seniorliferesources.org/careers to apply. An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Tuesday, September 30, 2025, at 4:00 pm. Equal Opportunity Statement Senior Life Resources is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact our Human Resources Department at (509) 735-2067. If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact our Human Resources Department at (509) 735-2067 for accommodation assistance.

ProArch is looking for a dedicated SQA Manual Tester to join our quality assurance team. In this role, you will be responsible for ensuring the highest quality of our software products by executing manual testing processes. You will work collaboratively with developers, product managers, and other stakeholders to identify defects and ensure our applications are user-friendly and functionally robust. Key Responsibilities: Design and execute comprehensive test plans and test cases based on system requirements and specifications. Identify, document, and track defects to ensure timely resolution. Conduct various types of testing, including functional, regression, and user acceptance testing. Perform exploratory testing to identify potential issues and improve product usability. Communicate test results, issues, and progress to team members and stakeholders effectively. Participate in requirement reviews and contribute to product development discussions. Maintain detailed and accurate test documentation and reports. Requirements Strong working experience in Manual Testing on windows, Mobile and Web applications. Having knowledge on Automation is an advantage. Should have very good knowledge on SQL. Should be aware of database testing & Linux fundamentals. Exposure to web services (SoapUI, REST etc). Should be familiar with all the major stages of SDLC, STLC and Bug Life Cycle. Should be aware of doing the Requirement Analysis. Work experience / knowledge in testing the client service-oriented architectures is must. Should be capable of interacting/communicating with the client. Good in both oral & written skills.

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