Mailroom / Scanning / Printing / Customer Service (concord / pleasant hill / martinez)

Northwood Design Partners is seeking an individual to join our front office team with excellent general office experience. Our ideal candidate will offer the following background and skills: - Keyboard and computer proficiency - Quickbooks data entry - Microsoft Word and Excel proficiency - Order entry and processing - Phones - Customer support - Paper file management - Routine reports an information presentation - Tracking and management concerning customer's requests and support Please respond with letter or resume. If you do not meet our ideal candidate profile, but have a sincere interest, we will welcome the opportunity to review your qualifications. We are willing to train. This is an immediate need and hope to fill this position as soon as possible. All qualified individuals will be contacted by phone within 24 hours for a brief discussion. To learn more about Northwood, please visit www.northwooddp.com.

The ideal candidate will bring experience working in a construction or engineering office environment and demonstrate a strong commitment to excellence, organization, and follow-through Responsibilities: Administrative Support Serve as the first point of contact: answer phones, greet visitors, and maintain a professional office appearance. Handle incoming/outgoing mail, shipping, and deliveries. Manage office supplies, printers, and vendor services. Assist with company registrations, event planning, and coordination of employee/client celebrations. Support the Office Manager with general front office duties and special projects. Requirements: Strong clerical/administrative experience; exposure to finance, bookkeeping,or marketing is highly desired. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access), Adobe Acrobat, and other office software. Familiarity with website and social media content creation. Comfortable handling confidential information with discretion. Excellent communication skills with a positive and professional demeanor.

Job Description: Customer Resolution Specialist Department: Office Reporting Structure: Reports directly to the Manager Job Summary: The Customer Resolution Specialist is all about helping customers when they have a problem. You'll be the person that they talk to in order to get things sorted out. Your job is to find a solution that makes the customer happy and is also fair for the company. You turn frustrated customers into loyal ones. Currently, the company is expanding across the country and learning how to work remotely in a "workation" style, so expect to travel often with company leadership. The environment is relaxed, chill, 420, music and good vibes, with pool and gym access on site. Major Responsibilities: - Proactively reach out to customers regarding their account status through various channels (phone, email, SMS), serving as a primary point of contact. - Practice active listening to fully understand the customer's unique situation, needs, and concerns. - Collaborate with customers to develop and negotiate sustainable action plans that align with company guidelines and meet the customer's needs. - Provide clear, compassionate communication to guide customers through processes, options, and next steps. - Focus on preserving and enhancing the customer relationship, ensuring they feel heard, valued, and supported. Qualifications: - Able to work closely with others in a group setting - Knowledge of office management systems and procedures - MS Office and English proficiency - Outstanding organizational and time management skills - Up-to-date with latest office gadgets and applications - Ability to multitask and prioritize daily workload - Excellent verbal and written communications skills - Discretion and confidentiality Other Requirements: -Collaborative Team Player "We value candidates who thrive in a cooperative team environment, take direction well, and contribute positively to group dynamics." -Strong Emotional Intelligence & Professionalism "We’re looking for someone with a solutions-oriented attitude, patience, and the ability to navigate tasks with grace under guidance." -Adaptable & Receptive to Feedback "The ideal candidate is proactive yet comfortable following established protocols and eager to learn from leadership." -Diplomatic Communication Skills "You’ll excel in this role if you’re tactful, articulate, and able to work harmoniously with diverse stakeholders." -Critical Thinking & Initiative "We need a detail-oriented professional who balances independent problem-solving with teamwork." Please apply with your resume or experience.

Job Description: Administrative Assistant Department: Office Reporting Structure: Reports directly to the Manager Job Summary: Company looking for an assistant to help with staying organized and on schedule, and help achieve the goal of working remotely from practically anywhere. This is a temp-to-hire position, and there are also opportunities to earn commission. The ideal candidate needs to be proactive, detail-oriented, organized, malleable, and must be an excellent communicator. We are expanding into more states in a "workation" style and learning how to work remotely so, an automobile is required. Expect to travel often with company leadership. The environment is relaxed, chill, 420, music and good vibes, with pool and gym access on site. Major Responsibilities: - Screen and direct phone calls and distribute correspondence - Run errands - Manage calendars - Take notes and respond to correspondences - Make travel arrangements - Source office supplies - Devise and/or maintain office filing system Qualifications: - Able to work closely with others in a group setting - Knowledge of office management systems and procedures - MS Office and English proficiency - Outstanding organizational and time management skills - Up-to-date with latest office gadgets and applications - Ability to multitask and prioritize daily workload - Excellent verbal and written communications skills - Discretion and confidentiality - Must have a valid driver's license and vehicle Other Requirements: -Collaborative Team Player "We value candidates who thrive in a cooperative team environment, take direction well, and contribute positively to group dynamics." -Strong Emotional Intelligence & Professionalism "We’re looking for someone with a solutions-oriented attitude, patience, and the ability to navigate tasks with grace under guidance." -Adaptable & Receptive to Feedback "The ideal candidate is proactive yet comfortable following established protocols and eager to learn from leadership." -Diplomatic Communication Skills "You’ll excel in this role if you’re tactful, articulate, and able to work harmoniously with diverse stakeholders." -Critical Thinking & Initiative "We need a detail-oriented professional who balances independent problem-solving with teamwork." Please apply with your resume or experience.

Enterprise Telecommunications is a professional Answering Service taking calls and messages for High Level Executives and other Professional Corporations. We are looking to fill a position as a telephone operator/ receptionist for afternoon part time (5hr day) and weekends to tackle a very HIGH CALL VOLUME. Days preferred: M-F (5 hr days AM or PM) Requirements are, but not limited to: Proficient in the English language. (BONUS if Spanish Speaking or Bilingual in another language) Proficient in the use of Macintosh/Apple computers. Proficient in the use of FileMaker Pro is a plus! ***Must have:*** Exceptional Organization Skills Excellent Telephone Etiquette Receptionist and Customer Service qualities and experience. Typing 75wpm or more Person must be self sufficient, able to multitask, and take direction as a responsible individual. Appointment & Calendar coordination. Must demonstrate excellent communication skills and be extremely reliable. Promptness is a must. An optimistic personality that sees opportunities, not just problems. Excellent time management skills to meet goals and deadlines We are willing to train a motivated individual that meets the other requirements of the position. Great opportunity for students or someone looking for part time work and is flexible to be on call at times.

Parts Coordinator – RV & Trailer Repair Shop We’re hiring a Parts Coordinator to handle ordering, receiving, and inventory for our busy RV and trailer repair shop. You’ll work with technicians and service advisors to source the right parts, track deliveries, organize stock, and process returns. This role also includes light office duties such as filing, data entry, and assisting with customer service at the front desk or over the phone. Strong communication and organizational skills are a must. Ideal candidates have experience with parts or inventory management (RV/automotive preferred), basic computer knowledge, and a customer-first mindset. Full-time, year-round position with competitive pay and growth opportunities