Service Technician (Boise, Idaho)

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

Company Profile    At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.     Overview  We are seeking an experienced Technical Project Manager for a Denver based Client’s data team. This role will work closely with stakeholders to support reliability analytics across our network. This role will apply non-machine-learning analytical techniques to data, answer defined business questions and transform findings into actionable insights. This Technical PM will collaborate with management to scope problems, pull and analyze data, and deliver clear, compelling presentations to a variety of internal audiences. This is a long-term consulting engagement, and qualified candidates must be able to work in office in Denver, CO. Candidates that live outside of Denver metro area will not be considered for this role. Responsibilities Problem Definition ·       Partner with management to clearly define scope. ·       Apply cable/telecom industry knowledge to understand issues and relevant datasets. ·       Develop analytic approach plans in alignment with business objectives.   Data Acquisition & Preparation ·       Extract data from data warehouses using SQL and prepare analyses in Excel or BI. ·       Leverage reporting tools to create visualizations, tables, and pivot reports. ·       Monitor data quality and proactively identify potential assumptions or issues.   Data Analysis ·       Apply core statistical and analytic methods, including correlations, exploratory visualization, and statistical validity. ·       Recognize and mitigate issues such as correlation vs. causation, confounding, regression and selection bias. ·       Ensure accurate application of measurement units and derived metrics.   Storytelling & Presentation ·       Assemble findings into a cohesive narrative supported by clear figures and charts. ·       Present in PowerPoint, with attention to formatting, readability, and detail. ·       Seek feedback and review, presenting with clarity, efficiency, and sensitivity to organizational dynamics. ·       Synthesize findings into cohesive narratives supported by clear visuals. ·       Develop and deliver professional PowerPoint presentations tailored to technical and business audiences. ·       Solicit feedback and present results with clarity, efficiency, and sensitivity to organizational context.   Requirements Requirements ·       Bachelor’s degree in Data Science, Statistics, Engineering, or a related field. ·       5+ years of experience in project management, data analytics, and/or data analysis. ·       Industry experience strongly preferred in telecommunications or technology industries. ·       Strong proficiency in SQL, Excel, and BI/reporting tools, as well as PowerPoint ·       Ability to manage data project efforts and initiatives. ·       Experience applying statistical techniques to real-world business problems. ·       Develop data into business insights and present findings effectively. ·       Ability to assemble, synthesize and deliver data into PowerPoint presentation decks. ·       Excellent communication and collaboration skills with both technical and non-technical stakeholders. ·       Ability to engage with Executive level stakeholders to deliver insights.   Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement with an estimated salary range of $130-140k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

Seeking live-in housekeeper (commuting also acceptable) Responsible for light household cleaning, preparing two meals per day, primarily caring for and accompanying an elderly person. Must be loving, patient, have good communication skills and a strong sense of responsibility. Applicant must be over 30 years old, have legal residency, no bad habits, and be in good health. Work is easy and schedule is flexible. Interested parties, please call: 929-252-0608. If no answer, please leave a text message.

Looking for a live-in or commuting nanny to care for an elderly person Due to my busy work schedule, I am currently seeking a kind and patient nanny to take care of my mother. I hope you can provide a safe and warm living environment for my mother. The elderly person is mobile and able to perform daily self-care activities. Responsibilities include preparing two meals per day, light housekeeping, maintaining personal hygiene, being attentive to details, polite, and keeping the elderly person company through conversation. Contact number: 2137537583 Work location: Los Angeles Salary: Negotiable

Food factory hiring stable employees. Our factory mainly does food packaging work. Working hours are 9:00 a.m. to 5:00 p.m., with a one-hour break in between. Contact number: +1 2015023469 WhatsApp number: 12266028049

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)