Allentown Help Desk & IT Support Job Listings

Software Support Technician - Entry Level (Iselin New Jersey)63671614736259120

Craigslist

Software Support Technician - Entry Level (Iselin New Jersey)

Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Colorado, Florida, Georgia, Ohio, Oklahoma and Rhode Island. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at www.celerant.com. The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: - Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues. - Log all incidents into the department call tracking system as per departmental standards. - Assist in the creation of knowledge base articles as they pertain to the present and future environment - Work on unresolved issues from evening and weekend shifts. - Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc. - Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: - BA or equivalent degree in Computer Science, Information Technology, or related field. - Basic SQL knowledge preferred. - Relational database experience is a plus. Flexible Work Place/Hours Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available

191 Benjamin Ave, Iselin, NJ 08830, USA

$40,000/year

CRM support - Go High Level (Princeton)63671614447617121

Craigslist

CRM support - Go High Level (Princeton)

We are looking for an experienced Go High Level user to help us create funnels and automate messages. The candidate must be familiar with Go High Level. We would prefer that you be bilingual in both English and Spanish. We are also looking for social media experts on getting real leads, not just views.

306 Wall St, Princeton, NJ 08540, USA

Negotiable Salary

App QA Project in New Jersey (iPhone) (Lakewood)63671582102017122

Craigslist

App QA Project in New Jersey (iPhone) (Lakewood)

Test Summary This project evaluates the Watch & Bet features on iOS app. The objective is to gather performance and usability data for market research. You will: - Measure streaming quality (lag, latency, audio/video sync issues, and error rate across 10 load attempts). - Assess the efficiency of adding bets to the betslip (steps/clicks comparison). - Provide insights into feature reliability and overall user experience across leading operators. Project Details Location: New Jersey, USA Device Required: iPhone Estimated Duration: Under 60 minutes Compensation: USD $90 (USD $100 if done by noon Tuesday, September 9) If you are interested and available, please register an account on TESTA (https://testing.testa.io/register). You will need to pass the trial test to work on any project to secure your spot. Spots are limited and will be filled on a first-come, first-served basis. High-Level Test Steps will be shared with you once you have completed your registration. Please email us at tester.support@testa.io for any questions. Thank you, we look forward to your participation in this project.

Washington Square Apartments, 419 Cedar Bridge Ave, Lakewood, NJ 08701, USA

$90/day

Audio-Visual Support Technician (NJ) (South Jersey)63518860664705123

Craigslist

Audio-Visual Support Technician (NJ) (South Jersey)

CourtSmart, designs and installs advanced, audio/ video recording and presentation systems to courtrooms throughout the State of New Jersey and around the USA. Our technology uses Ai in our courtroom solutions. We are looking for A/V professionals based in our NJ office with vision and ambition to join our staff and help us expand our reach in the digital recording market. Job Description: We are seeking full-time experienced Audio-Visual Support Technicians capable of working both independently and as part of a team. This is a full-time position to install and support our government’s installations. Travel within NJ and surrounding areas is required and travel in other locations may be required from time to time. CourtSmart is a successful employee-owned business. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our employees. Job Responsibilities Include: • Primary job function is to provide remote support for installed AV installations. Previous experience in supporting AV installations is essential. This is NOT an entry level position. • Responsibilities will also include design, install and maintain multi-component hardware and software A/V systems including: digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc. • Travel to sites for scheduled installations, site-visits, and support issues will be required. • Research, test and evaluate new A/V products (controls, DSPs, microphones, cameras, presentation systems) • Design and produce quotations for management approval to satisfy customer requests. Skills Required: • Understanding of A/V signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems • Basic knowledge of Crestron control system programming is a big plus. • Implementing and integrating video conferencing systems • Perform rack-builds on-site and in-house with cable management to industry standards • Ability to terminate standard A/V cables and wiring such as: XLR, ¼-Inch, BNC, and CAT5e/6, db9 pin serial, etc. • General knowledge in interacting with networks • Experience in remote AV support • Experience and DANTE certification a big plus We offer an excellent compensation/ benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us in our planned growth. This position requires the ability to pass background criminal checks through local and federal agencies as needed. Must be able to obtain a valid passport. **If qualified, please respond with the "reply" button in the upper left corner and attach your resume** CourtSmart Digital Systems is an equal opportunity employer headquartered in MA.

421 Garden State Dr, Cherry Hill Township, NJ 08002, USA

Negotiable Salary

Audio-Visual Support Technician (NJ) (Jersey Shore)63579865514627124

Craigslist

Audio-Visual Support Technician (NJ) (Jersey Shore)

CourtSmart, designs and installs advanced, audio/ video recording and presentation systems to courtrooms throughout the State of New Jersey and around the USA. Our technology uses Ai in our courtroom solutions. We are looking for A/V professionals based in our NJ office with vision and ambition to join our staff and help us expand our reach in the digital recording market. Job Description: We are seeking full-time experienced Audio-Visual Support Technicians capable of working both independently and as part of a team. This is a full-time position to install and support our government’s installations. Travel within NJ and surrounding areas is required and travel in other locations may be required from time to time. CourtSmart is a successful employee-owned business. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our employees. Job Responsibilities Include: • Primary job function is to provide remote support for installed AV installations. Previous experience in supporting AV installations is essential. This is NOT an entry level position. • Responsibilities will also include design, install and maintain multi-component hardware and software A/V systems including: digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc. • Travel to sites for scheduled installations, site-visits, and support issues will be required. • Research, test and evaluate new A/V products (controls, DSPs, microphones, cameras, presentation systems) • Design and produce quotations for management approval to satisfy customer requests. Skills Required: • Understanding of A/V signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems • Basic knowledge of Crestron control system programming is a big plus. • Implementing and integrating video conferencing systems • Perform rack-builds on-site and in-house with cable management to industry standards • Ability to terminate standard A/V cables and wiring such as: XLR, ¼-Inch, BNC, and CAT5e/6, db9 pin serial, etc. • General knowledge in interacting with networks • Experience in remote AV support • Experience and DANTE certification a big plus We offer an excellent compensation/ benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us in our planned growth. This position requires the ability to pass background criminal checks through local and federal agencies as needed. Must be able to obtain a valid passport. **If qualified, please respond with the "reply" button in the upper left corner and attach your resume** CourtSmart Digital Systems is an equal opportunity employer headquartered in MA.

914 Deal Rd, Ocean Township, NJ 07712, USA

Negotiable Salary

Helpdesk Level 2 support | Fulltime63392088244481125

Workable

Helpdesk Level 2 support | Fulltime

Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a helpdesk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Education, Licensure & Certifications: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. Experience: 2+ years experience working in a helpdesk or technical support role. Tier 2 experience preferred. Benefits If Interested please send your updated resume to : rehana.j@two95intl.comand include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest.

Cherry Hill Township, NJ, USA

Negotiable Salary

Service Desk Technician63499929783811126

Workable

Service Desk Technician

Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients. Windows Server Management Network Management Customer Support o Administration of Windows servers in SMB environments o Batch and PowerShell scripting o Server deployments and migrations o Group Policy creation and maintenance o Make recommendations for hardware and software upgrades o Configuration and deployment of SMB class routers, switches, and access points o Configuration and troubleshooting of site-to-site VPN connections o Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems o Make recommendations for hardware and software upgrades o Provide remote support for desktops, laptops, printers, servers and other computer related devices o Provide on-site support at client locations o Troubleshoot hardware and software problems in Windows and Mac environments o Participate on an on-call schedule o Perform other duties and responsibilities as assigned by the MSP Manager Required Skills: Must exhibit a clear, friendly, professional phone manner. Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users. Able to handle multiple projects and assignments with attention to detail. Microsoft Windows Operating Systems (Desktop and Server) VMWare and Hyper-V installation, configuration, and management Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet). Basic Batch and PowerShell scripting Microsoft Office 365 management Must have transportation Must be able to physically lift and move computer equipment

Cherry Hill Township, NJ, USA

Negotiable Salary