IT Support Specialist (Bilingual – Spanish/English) (Tijuana)

I run a software company that develops software for an open-source project called OpenEMR, an application that runs medical clinics, hospitals, and other medical organizations. I am looking for a part-time 20 hours per month junior developer to assist me and my company with completing tasks for OpenEMR. As time progresses this has the ability to turn into more hours. You would be a 1099 contractor for my company. More info about the project (this is the project you will be working on): https://www.open-emr.org/ Before the interview I need you to read the following document. In your cover letter please be able to demonstrate as much as possible what is contained in this document. You probably won't get 100% but please give it a solid try. Requirements for OpenEMR Development This document defines the minimum skills and tasks you must demonstrate to be considered ready for OpenEMR development. Review carefully and be prepared to show working examples for the interview. Core Competencies Using Git and standard source control workflows Understanding the OpenEMR database schema at a basic level Setting up multiple virtual hosts using LAMP (preferred), WAMP, or MAMP Configuring and troubleshooting Apache Virtual Host Setup Task Demonstrate your ability to set up a local sandbox by: Creating a new Apache virtual host Installing the latest community version of OpenEMR (use the most recent patch release) Cloning the OpenEMR GitHub repository outside of any vhost folder. (basically, not storing the git repo in the /var/www/ directory, but using an rsync script to update the vhost ) Setting up local instances for both: Master branch and most current stable patch release At minimum: Run OpenEMR v703v4 on a dedicated vhost Git and Source Control Best practices for managing a project with Git Why repositories must not be stored directly on Staging or Production vhosts What cherry-picking is and why it is useful How git reflog can help find a file’s history Xdebug Task Place a breakpoint in login.php at the line that includes globals.inc.php Step over into the next line and explain why globals.inc.php is critical Identify a variable or function from globals.inc.php that is used in login.php OpenEMR Schema Explain the purpose and stored data of these tables: patient_data form_encounter forms users users_secure list_options layout_options Write a query to return: patient first name, last name, PID, encounter number, and forms used in encounters within a specific date or date range Write a query to return: PID and encounter ids for a date range Identify which table/column records when a form has been deleted Identify the view in the OpenEMR interface that updates the list_options table Identify the view in the OpenEMR interface that updates the layout_options table Make a change using the OpenEMR interface and demonstrate the change in the raw data (phpMyAdmin view) Explain how layout_options and list_options are related to creating or updating layout based forms

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Unity Expert for mobile game app development. Must have experience in compliance for The App Store and Facebook.

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Español Estamos formando un equipo 100% remoto para desarrollar una suite de aplicaciones pensadas para músicos y organizaciones. Buscamos interns con experiencia en React y backend (Supabase o Firebase), con ganas de aplicar sus conocimientos en proyectos reales y crecer con el equipo. Perfil buscado: 🔹 Experiencia sólida en React 🔹 Experiencia en backend con Supabase o Firebase 🔹 Conocimientos de Capacitor suman, pero no son obligatorios 🔹 Autonomía, iniciativa y buena comunicación en entornos remotos Lo que ofrecemos: 🔹 Pasantía inicial no remunerada 🔹 Experiencia práctica en el desarrollo de apps para músicos y organizaciones 🔹 Colaboración 100% remota y flexible 🔹 Oportunidad de continuar en el equipo cuando el proyecto obtenga fondos 🔹 Hablar español es un plus, no un requisito English Remote Internship – React / Backend (Supabase – Firebase) for musician & organization apps We are building a fully remote team to develop a suite of applications for musicians and organizations. We’re looking for interns with experience in React and backend (Supabase or Firebase), eager to apply their skills in real projects and grow with the team. What we’re looking for: 🔹 Solid experience with React 🔹 Solid experience with backend (Supabase or Firebase) 🔹 Familiarity with Capacitor is a plus, not required 🔹 Proactive, self-driven, good communication in remote teams What we offer: 🔹 Unpaid internship at first 🔹 Hands-on experience developing apps for musicians and organizations 🔹 Fully remote, flexible collaboration 🔹 Opportunity to stay on the team once funding is secured 🔹 Spanish language is a plus, not required

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.