Operations Manager - Chicago

Construction Project Engineer Office Location: 601 First Street NW, Grand Rapids, MI 49504 Position Classification: Full-Time Regular About This Opportunity Rockford is seeking a motivated Construction Project Engineer to join our team. In this role, you will support construction projects from start to finish, assisting with project planning, cost tracking, document management, and field coordination. Under the guidance of a Market Leader and Project Managers, you will play a key role in ensuring projects run smoothly, on schedule, and within budget. This position offers a mix of responsibilities: Project Engineering – Oversee project progress, manage scopes of work, and ensure quality control. Administrative Support – Maintain project documentation, track contract details, and manage communications. Field Work – Visit job sites to monitor construction activities and address challenges, conduct thorough inspections of in-place construction work to ensure compliance with contract documents, including plans, specifications, and applicable codes. If you have phenomenal communication and project management skills, apply today and become a part of our dynamic team! Key Responsibilities Foster an environment of diversity, equity, and inclusion. Monitor project budgets, schedules, and subcontractor performance, providing regular updates. Address client needs, concerns, and requests throughout the project lifecycle. Review engineering deliverables and recommend corrective actions. Maintain bid sites with plans, specifications, and addenda. Develop scopes of work and compile project manuals. Track and distribute bulletins, ensuring pricing accuracy for Project Managers. Maintain and update project information in PM software. Document OAC/CM meetings and participate in project management discussions. Provide updated unit pricing for estimating department. Perform other duties as assigned. Review and process contract material submittals Process RFI Field quality assurance and conformance Monitor construction site for safety compliance or concerns Requirements Education: Bachelor’s degree in construction management. Experience: 1-3 years in construction, or successful completion of an internship/co-op in the industry. Technical Skills: Proficiency in construction software and Microsoft Office (Excel, Word, Outlook, Access). Familiarity with scheduling software is a plus. Competencies: Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Ability to read and interpret blueprints. Passion for continuous improvement and innovation. Other Requirements: A valid driver’s license and reliable transportation for job site travel. Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors The work environment for this position may subject the individual to hazards commonly associated with construction sites. Examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subjected to outside environmental conditions (weather) where protection may not be available. Personal Protective Equipment (PPE) is required at all times outside the job trailer. The work environment for this position may also include occasional visits to the corporate office and job site trailer, the physical demands require the ability to sit for long periods of time. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

We are lawyers and have a real case going to trial in SF soon. At this legal focus group, we will present to you arguments from both sides and want to hear your honest opinions and advice about the case. That is your job. Just about everyone who participates in one of our focus groups find it fun and interesting. The focus group will be held at a hotel meeting room in the financial district. Lunch will be provided. It starts promptly at 9 AM. Please be on time. At the end of the focus group, you will be paid $300 in cash. To be considered for this focus group please attach either a resume or a few sentences about the kind of work you have done. You MUST MUST include your cell phone number. I will text successful applicants and give them further details on Sunday or Monday.

Construction Senior Project Manager Office Location: 601 First Street NW, Grand Rapids, MI 49504 Position Classification: Full-Time Regular Rockford is hiring a Construction Senior Project Manager to plan and supervise a wide range of construction projects from start to finish. In this role you will organize and oversee the construction process and ensure projects are completed in a timely and efficient manner. The ideal candidate will be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. Additionally, we are seeking an individual with an analytical mind, some construction estimating experience, and strong organizational skills. The goal will be to ensure all projects are delivered on time according to requirements and without exceeding budget. This position reports directly to the Project Executive. If you have phenomenal communication and project management skills, apply today and become a part of our dynamic team! Key Responsibilities: Foster an environment of diversity, equity, and inclusion. Work with firms to establish plans and specifications. Assist project team to establish project budget. Establish approved list of qualified bidders. Establish project contract with Owner. Create Project Manual and scopes of work. Approve distribution of plans to all trade contractors. Verify updated plans and specifications are issued to appropriate team members. Accumulate bids and establish bid tabulation for presentation. Perform post-bid interviews and work with trade contractors to meet project scope and budget. Value Engineer project, as required. Establish preliminary Project Schedule. Evaluate Project Superintendent to meet daily project needs for quality control, safety and schedule. Verify weekly that all required reports and uploads are on-time, accurate, complete, and up-to-date in project management software. Manage/Upload all preconstruction documentation. Ensure Hand-off Meeting is scheduled prior to project start and complete provided agenda prior to meeting. Review project buyout, scopes of work, and trade contractor list with Superintendent prior to start of project. Host pre-construction meeting. Create agenda and host on-site Owner meetings.  Review all project invoices with Superintendent, prior to approval. Communicate financial information with Owner, as required. Acquire all necessary trade contractor pricing and back-up for any additional project costs. Maintain Cost Control Log with accurate and up-to-date information.  Present to Owner for approval. Create project change orders (Owner and trade contractor), as required. Oversee and execute project close-out process. Authenticate complete and signed-off punch list. Process final invoicing requirements. Perform other duties as assigned. Requirements A Bachelor’s Degree in Construction Management or related field 10 years or more commercial construction experience preferred Knowledge of the operating practices of construction, architectural, and building firms Ability to read blueprints Ability to negotiate and manage contractual arrangements Must possess skills in workflow analysis and management Ability to handle multiple demands while keeping a positive, results-focused attitude toward clients, subcontractors, and co-workers. Must possess the ability to organize, prioritize, and manage multiple tasks Must possess superior oral and written communication and interpersonal skills Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Personal Protective Equipment (PPE) to be worn as required on project sites and in the warehouse. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

About Us We’re a growing small business providing personalized IT support to clients across Rockland, Westchester, and New York City. Our mission is simple: solve problems thoroughly, patiently, and with dedication. We pride ourselves on being the trusted tech partner for individuals and small businesses alike. Role Overview We’re seeking a versatile and reliable IT Technician to provide software support across PC and Mac platforms. This role combines remote troubleshooting with onsite field visits, so a clean driver’s license and personal vehicle are essential. Responsibilities • Provide software support for both Windows and macOS environments • Troubleshoot and resolve client issues using AI tools and research as needed • Manage and respond to service requests via a work ticket system • Support and configure Microsoft Office 365 products, including Outlook, Word, Excel, and Teams • Assist with SharePoint and OneDrive setup, syncing, and permissions • Perform basic network troubleshooting and repair, especially for small Wi-Fi setups • Offer support for TV, streaming, and AV products when needed • Deliver remote and onsite support across our service area Requirements • Experience supporting PC and Mac platforms • Familiarity with Microsoft Office 365 suite and cloud services • Working knowledge of SharePoint and OneDrive on M365 • Strong troubleshooting skills with the ability to research and resolve issues independently • Basic networking skills, especially for small office/home Wi-Fi setups • Ability to use and manage a work ticket system • Clean driver’s license and reliable personal vehicle • Excellent communication, patience, and attention to detail • Commitment to solving client problems with care and professionalism ** Bonus Skills • Experience with AV setups, streaming devices, and smart TVs • Basic network wiring and crimping • Prior field service or remote support experience

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role - Project Manager – US Location - Dallas, Texas (Onsite/Hybrid) Potential OTE: $110 000 to 130 000 OTE (Base and bonus included) We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. Your responsibilities will include Own full lifecycle project delivery, from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). Build project plans based on customer requirements and deliverables of the implementation team. Must understand key technical concepts of Conversational AI to independently build the plans while engaging with key project resources. Develop detailed project plans aligned with the SOW, with defined timelines, milestones, and deliverables. Lead multiple projects concurrently, with potential team leadership responsibility for other Project Managers and coordination with cross-functional teams. Track action items and enforce accountability across all stakeholders to maintain project momentum and resolve issues promptly. Identify and mitigate risks early, manage escalation effectively, and implement robust contingency plans. Lead post-project evaluations, capturing lessons learned, and proactively recommending process improvements for future projects. Communicate clearly and regularly with internal and external stakeholders, including project sponsors and executive leadership. Foster a culture of collaboration and excellence across all project teams. Growth Potential At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Minimum 5+ years of project management experience, delivering enterprise-level projects—preferably in Conversational AI or Contact Center environments. Proven track record managing multiple, simultaneous projects in a professional services or consulting setting, using both Agile and Waterfall methodologies. Comfortable working with technical teams and understanding core concepts of Conversational AI to independently build and manage project plans. Experience serving as the primary client contact, with strong stakeholder management skills across departments and executive levels. Skilled in developing, executing, and maintaining detailed project plans aligned with Statements of Work (SOW), including timelines, milestones, and deliverables. Proactive in identifying risks, managing escalations, and implementing contingency plans to ensure project stability. Highly organized and detail-oriented, with strong time management and the ability to maintain momentum across diverse teams. Proficient in project management tools such as MS Project, Jira, Asana, or Smartsheet. Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.