Cloud Support Engineer

Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

About Us We’re a growing small business providing personalized IT support to clients across Rockland, Westchester, and New York City. Our mission is simple: solve problems thoroughly, patiently, and with dedication. We pride ourselves on being the trusted tech partner for individuals and small businesses alike. Role Overview We’re seeking a versatile and reliable IT Technician to provide software support across PC and Mac platforms. This role combines remote troubleshooting with onsite field visits, so a clean driver’s license and personal vehicle are essential. Responsibilities • Provide software support for both Windows and macOS environments • Troubleshoot and resolve client issues using AI tools and research as needed • Manage and respond to service requests via a work ticket system • Support and configure Microsoft Office 365 products, including Outlook, Word, Excel, and Teams • Assist with SharePoint and OneDrive setup, syncing, and permissions • Perform basic network troubleshooting and repair, especially for small Wi-Fi setups • Offer support for TV, streaming, and AV products when needed • Deliver remote and onsite support across our service area Requirements • Experience supporting PC and Mac platforms • Familiarity with Microsoft Office 365 suite and cloud services • Working knowledge of SharePoint and OneDrive on M365 • Strong troubleshooting skills with the ability to research and resolve issues independently • Basic networking skills, especially for small office/home Wi-Fi setups • Ability to use and manage a work ticket system • Clean driver’s license and reliable personal vehicle • Excellent communication, patience, and attention to detail • Commitment to solving client problems with care and professionalism ** Bonus Skills • Experience with AV setups, streaming devices, and smart TVs • Basic network wiring and crimping • Prior field service or remote support experience

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality  

Auto Body Technician – Competitive Pay Company: R&D Auto Body Location: [379 bowdoin st Dorchster MA 02122] Phone: 617-506-8289 R&D Auto Body is looking for an Auto Body Technician to join our team. We offer competitive pay and a professional work environment. Requirements: • Some experience in auto body repair/preparation • Ability to work as a team and follow repair procedures • Responsible and motivated to learn and grow If you have auto body repair experience and want to work with a great team, we want to hear from you! 📞 Call us today at 617-506-8289 to apply.

Join Summus, where we’re not just innovating, we’re revolutionizing the health journey!  We’re on the lookout for outstanding, authentic, and accountable humans to join our dynamic team at Summus in the role of RSO Account Manager within our Operations department. This is a fully remote position based on the West Coast (U.S. Pacific Time Zone). Imagine a world where families swiftly connect with top-tier doctors for any health query. At Summus, our cutting-edge clinical navigation and specialty care model simplifies the healthcare landscape, guiding our members through every twist and turn of their health journey. We’ve attracted the world’s best physicians across 120+ specialties, placing trusted doctors at the heart of all health decisions, driving better and more cost-efficient outcomes for families and employers alike. Our comprehensive programs support members in areas of cancer, musculoskeletal, women’s health, and cardiometabolic health. We believe that timely access to expert medical guidance leads to better decisions and fundamentally improves health outcomes. Our platform offers employers and consultants a straightforward, powerful solution that empowers employees to make informed, potentially life-changing health choices, backed by measurable outcomes. Health plans gain immense value from Summus by accelerating access to high-quality specialists, enhancing member satisfaction, and optimizing network utilization, especially in value-based care models. Our technology, trusted by leading US health systems, ensures seamless implementation and global scaling of our specialty care and peer-to-peer programs, all supported by robust data analytics and reporting capabilities. From e-consults to curbside consults, Summus creates a trusted community where primary care providers and community specialists collaborate effortlessly with experts across diverse specialties. Our powerful technology platform centers real human connection in the member experience, ensuring doctors are integral to every healthcare decision. Summus supports families with medical record collection, curation, and secure storage, all within the Summus platform. Ready to revolutionize clinical navigation and drive transformative change in healthcare? Apply today and become part of our passionate team of Summies, dedicated to connecting patients, caregivers, families, and physicians with top-tier medical expertise anytime, anywhere. Job Summary Our mission at Summus is to bring the human connection back to health care, and to accelerate speed and access to high-quality expertise to allow people to make better, more informed medical decisions. Provide summary of role. We are seeking a remote West Coast (U.S. Pacific Time Zone) based experienced individual to join our team as a RSO Account Manager. In this role you will  serve as the primary liaison between hospital system clients and internal teams, ensuring seamless communication, efficient project execution, and strong client partnerships. This role manages client implementations, ongoing support, and quarterly business reviews while driving operational excellence through documentation, reporting, and process improvement. With a focus on healthcare client success, this individual will balance strategic relationship management with hands-on project delivery. This is a West Coast based (U.S. Pacific Time Zone) fully remote position. Responsibilities Serve as the primary point of contact for hospital system clients, fostering strong relationships and clear communication between clients and internal teams Respond to client inquiries and manage escalations, driving swift resolution in partnership with cross-functional teams to maintain satisfaction Plan and facilitate client meetings, including regular check-ins, ensuring agendas are clear, discussions are focused, and outcomes are actionable Oversee client implementations, coordinating project plans, timelines, deliverables, and documentation to ensure seamless onboarding and adoption Maintain comprehensive documentation and shared resources for client activity, updates, and deliverables to ensure alignment and transparency Send, track, and manage data files with accuracy, security, and timeliness Partner with internal teams (Operations, Clinical, Product, Data, etc.) to execute on client needs and deliver successful outcomes Develop and maintain standard operating procedures (SOPs) and workflows that support scalable project management and operational excellence Prepare and deliver reporting and presentations for clients, highlighting progress, value delivered, and key initiatives Proactively identify opportunities to optimize processes, enhance client experience, and strengthen relationships Stay current on industry trends and remote healthcare advancements, applying insights to improve programs and client delivery Requirements 4 years of professional experience in a client-facing account management, project management or client success roles plus a Bachelor’s degree Experience in a health-related industry or hospital system a plus Proven ability to manage multiple stakeholders, balance competing priorities, and maintain attention to detail Experience facilitating client meetings and managing cross-functional projects Strong communication, organization, and problem-solving skills Passion for creating exceptional client experiences in healthcare Strong interest in the intersection of client service, project operations, healthcare, and technology Ability to work independently and as part of a team Comfortable working with data files, documentation, and reporting tools such as HEX, Tableau or Microsoft Data BI West Coast based location (U.S. Pacific Time Zone) required If you don’t check every box but see yourself contributing to our team of talented individuals, we want you to apply. We seek to engage with smart, authentic individuals who want to make a meaningful difference in healthcare. Benefits Medical, dental, and vision insurance for you and your dependents 401(k) with company match (Traditional & Roth) Company-paid life, AD&D, and disability coverage Optional supplemental life insurance FSA and HSA options Paid parental leave for all caregivers Complimentary access to the Summus platform for you and your loved ones Unlimited PTO + paid holidays, sick time, bereavement, and a Volunteer Day Off Flexible, team-first culture with remote or hybrid work depending on role At this time, we are unable to provide sponsorship or visa assistance for candidates. Only applicants who are authorized to work in the United States without requiring sponsorship are eligible to apply. Salary range is $75,000 - $85,000 annually, plus bonus target depending on experience.