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NOW HIRING- CUST SVC POSITION (I17)
Our company is seeking the right candidate to join our growing team! We are a services firm that coordinates and dispatches all routine maintenance, repairs, and projects for our client with locations across the US.
We have several positions available.
Responsibilities Include
- Oversight of your individual projects from beginning to end
- Dispatching service order, knowledge of service work order status, validating detailed notes, collection of invoices, resolution of any escalations, and close out
- Network, recruit, obtain bids, then negotiate to meet budget given for each project
- Research additional vendors to be added into network, if they do not exist already
- Must be able to report on all open orders and update up-line to executive leadership
- Heavy phone time with clients, contractors, and 3rd parties
- Ensure each project has the required documentation to close out each work order for payment
Qualifications & Skills
- Knowledge & experience with facilities services & management
- Knowledge & experience working with 3rd party HVAC/ electrical/ lighting/ plumbing
- Baseline construction knowledge is a plus
- Meet deadlines and quality assurance standards
- Must be able to work under pressure, in a fast paced work environment
- Strong communication skills, able to negotiate and work with vendors
- Detailed-oriented, multi-tasker able to manage multiple projects and desire to learn
- Computer skills; Microsoft Outlook, Excel, Word, OneDrive
- Software skills; Adobe Pro, PDF, and others
- Internet search skills
- Sales skills preferred but not required
- Must be on time, reliable, professional
Compensation & Perks
- We provide excellent incentives based on performance
- Hourly $18 - $20/ DOE plus bonus
- Annual bonus based on project completions
- Casual dress code
Send your resume through this posting above for immediate consideration.
Key words: Service coordinator, customer service, dispatcher, dispatch, coordinator, management service, facilities coordinator, facilities, services management, services, facilities management, work order
10219 N 36th Ave, Phoenix, AZ 85051, USA
$18-20/hour
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