Client Relations Manager

At Interactive Strategies, we know that Project Managers do more than just keep website projects moving on time and on budget; they are key to building happy client relationships and ensuring that internal teams have what they need to be successful. Therefore, we're looking for a detail-oriented and motivated self-starter who will bring not only strong PM skills, but positive energy and new ideas. We strive for excellence in all our work, and we know the PM team is a central element of all project success. A little about us We're a well-respected interactive agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries—all while finding balance between work, home, and life outside the office. Responsibilities We are looking for individuals who are skilled in the full spectrum of digital project management and will: Strive to represent our brand promise: details matter. Own timeline and budget outcomes in projects. Work collaboratively with Strategy, Design, Content, Development, and BA/QA departments to deliver best-in-class web projects aligned to project scope, on time and on budget. Develop long-term client relationships by providing personal client service and communication. Clients should always feel informed and know that we have their best interest at heart. Create project plans, schedules, budget and status reports and other deliverables that ensure website development projects are staying on time and on budget. Create appropriate project documentation such as Teamwork tickets to help our internal teams understand what is expected of them, so that they deliver quality work in an efficient manner. Collaborate with management to continually refine and enhance the company’s overall website design and development process. Collaborate with the Strategy Team to integrate new and innovative solutions that respond to internal and client needs. Evaluate new business leads, engage in lead generation, and participate in proposal creation. Represent the company to the larger web and marketing communities by occasionally engaging in conferences and networking opportunities. Seek professional development and stay attuned to emerging web and marketing techniques. Qualities you bring to the table... While we value your PM skills, your ability to thrive in our environment is equally important. Therefore, we’re looking for a candidate with the following characteristics: Strategic. You understand communication is at the heart of creating a positive client experience and can maneuver through challenging situations with ease. Creative. You bring passion to your work and find creative ways to problem-solve with clients. Intuitive. You're someone with that uncanny ability to always think one step ahead and avoid problems before they happen. Committed. You’re committed to valuing diversity and contributing to an inclusive working and learning environment. Accountable. You own your projects from start to finish and take responsibility for failures and successes. Confident. You're professional and poised, whether you're brainstorming with our team, running meetings or making client presentations. Entrepreneurial. You are a go-getter who can self-manage and work independently. Passionate. You love what you do, give everything you've got, and are continually seeking ways to grow in your craft. Friendly. You’re a breath of fresh air. You work well with the team. You contribute ideas in a positive manner. You’re also a great listener. Requirements We don't necessarily care how long you've been managing projects; more important is the passion and talent you bring to the table. With that said, it would be nice if you have the following experience: 7+ years experience managing complex comprehensive, integrated client projects. Preferably in an agency or client-facing environment. Experience with content management systems such as Drupal, WordPress or Sitecore. Knowledge of the software development lifecycle (SDLC) and how it applies to custom CMS builds. Experience with industry tools such as Teamwork, Smartsheet, Excel or other project management systems that are used to create schedules, budgets, status reports and more. Experience in contract and budget management. Experience writing functional and technical requirements. Excellent written and oral communication skills. Benefits We have a simple motto when it comes to company culture, "Everyone deserves to come to work and be happy." This means a few things: (1) we care as much about quality as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you’re at the office. We may be an agency, but we understand that you have a life outside of work. We allow our employees creative freedom. We treat them with respect. We value their opinions. In that spirit, we offer the following benefits: Company-sponsored health, vision and dental insurance Pre-tax Flexible Spending Account (FSA) Profit sharing 4 weeks of vacation/sick time from day one; 5+ weeks at year 3 Company-paid short-term and long-term disability Company-paid life and AD&D insurance 11 paid holidays 401k with company match New business referral bonus Professional development opportunities Flexible work schedule Pre-tax DC Metro SmartBenefits Annual Compensation: $95,000 - $118,450 Location: Remote-US, Hybrid- Washington, DC. INTERACTIVE STRATEGIES IS A CERTIFIED LGBTBE BUSINESS AND EQUAL OPPORTUNITY EMPLOYER THAT VALUES WORKPLACE DIVERSITY. WE BELIEVE THAT DIVERSE VOICES AND VIEWPOINTS ARE CRITICAL TO PRODUCING GREAT WORK AND HELPING OUR CLIENTS REPRESENT THEMSELVES EFFECTIVELY. 

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F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: F.H. Paschen is looking for new valued team members with strong leadership and communication skills. We are a group that fosters an atmosphere of collaboration and teamwork.   The Project Manager will manage a variety of projects and manage the project team.  Projects may vary between private and public owners, as well as a variety of delivery methods such as lump sum, negotiated and design build work.  Assigned Responsibilities: Represent and demonstrate the values of F.H. Paschen: tenacity, versatility, ingenuity and pride. Responsible for the management of the entire project, including scheduling, purchasing, quality and safety. Ability to participate in preconstruction services, including estimating and value engineering Supervisory responsibility for Project Engineer(s), Assistant Project Manager(s), and Construction Intern assigned to contract(s) and/or work orders Collaborate with other Project Manager(s) to find alternative solutions Collaborate and monitor Superintendent(s) performance on contracts and/or work orders Review and approve Assistant Project Manager proposals Negotiate financial disputes and change orders with owners Point of contact for project management staff, architects, subcontractors, owners, engineers and more Understand details of project scope of work Create and maintain project cost reports Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners Develop field quality assurance and quality control plan with Superintendent Collaboration of project safety plan with Superintendent(s) Responsible for managing MBE/WBE subcontracting requirements Responsible for EEO/Affirmative action contract requirements Other duties as assigned Requirements BS in Construction Management or Engineering and / or 6-10 years of construction experience. Ability to manage multiple projects and personnel simultaneously. Knowledge of construction, design, cost reporting and cash flow management. Computer skills, knowledge of Project Management, Scheduling, good communication and organizational skills are necessary. Experience with a general contractor is required  F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474.   Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance Eligibility for Year End Bonus LifeLock Subscription Pay Range $90,000-$135,000 F.H. Paschen reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill training, certifications, or seniority.