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Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We are seeking an experienced Low Voltage Technician with a strong background in low voltage systems and end user support. The ideal candidate will have expertise in the installation and configuration of various low voltage systems, including structured cabling, security camera systems, access control systems, fiber optics, sound systems, and video conferencing systems. Key Responsibilities: Follow requested tasks, running/terminating network wiring. Mounting AP's as needed Configuration, and troubleshooting of structured cabling, security cameras, access control, fiber optics, sound systems, and video conferencing systems. Ensuring high-quality work and adherence to safety and industry standards. Coordinate with project managers, contractors, and clients to ensure timely completion of daily tasks. Provide on-site technical expertise, resolving issues as they arise. Build strong relationships with clients through excellent customer service and communication skills. Assist in Deco of old info-structure Document existing site inventory as needed Assist in upgrading hardware, both on the network side along with the end user side. OK with heights up to 60 feet in the air as needed Willing to travel as needed Has a reliable transportation method in order to get to and from the job site as needed.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

About PITS Data Recovery Services is seeking a skilled Device Repair & Soldering Technician to join our Brooklyn-based team. You’ll perform precision repairs, soldering, and diagnostics on data storage devices like HDDs, SSDs, laptops, and phones. Candidates must have hands-on electronics repair experience, be detail-oriented, and able to communicate in Russian or English. This is a full-time, on-site position (Mon-Fri, 9 AM–6 PM). Only NYC residents should apply. Job Duties - Perform soldering, precision part replacements, and other electronics repair tasks - Open and service data storage devices (HDDs, SSDs, laptops, phones, etc.) - Diagnose and repair at the board/component level with attention to detail - Register and label incoming devices; maintain parts inventory and workspace organization - Labeling devices/parts, and storing according to the procedure, sorting out the spare parts Qualifications - Hands-on experience in electronics repair required (computers, phones, or other devices) - Proficiency in soldering small components, replacing parts, and handling delicate repairs - Comfortable with fine, detailed, and repetitive tasks - Communication in Russian or English (perfect English not required) - Dependable, punctual, and precise in following procedures Additional Workdays: Mon-Fri, 09:00 am-6:00 pm (40 hrs. weekly, 1 hr. unpaid lunch/personal time) Address: Brooklyn, NY 11229. Contact: hr@pitsdatarecovery.com Important: Only candidates currently residing in NYC should apply. This is an on-site position; remote work is not available.

Western Specialty Contractors has grown to become the nation's largest specialty contractor in its field. We celebrate being in business for over 110 years and counting! We specialize in masonry and concrete restoration as well as preventative waterproofing of buildings and structures. We have offices across the country and our Chicago Concrete branch has an opportunity available for a Sales Project Manager. A Day in the Life as a Construction Sales/Project Manager As a member of the branch operations team, you will be responsible for: Assisting to fulfill the branch marketing goals and to achieve the sales goals Perform takeoffs (from blueprints and existing structures), develop estimates, write client proposals, administer contracts, develop project schedules and costing, supervise projects, and ensure quality control Prepare customer billings and assist in collection efforts as necessary Ongoing business development with our customers -- architects, owners, engineers and general contractors is a vital part of this position Developing opportunities to initiate the sale of Western's services in concrete/masonry restoration, waterproofing, etc. Assisting with the implementation of the branch marketing goals and action plans as a means to educate new and existing customers about the services Western provides Developing and maintain relationships with both current and potential clients to market the services provided by Western and increase customer base Providing customer support from start to finish of all projects and maintain contact with customers during and after completion of projects Accurately estimate and price all work to maximize volume and profitability Preparing client proposal and follow up to close the sale Monitoring and supervise the deployment of all projects to ensure the achievement of quality and timely execution of projects Interacting with Superintendent and Foreman to ensure customer/contact requirements and timelines are met Documenting, coordinating and communicating any project change orders to field and customer Ensure job files are maintained and complete Assisting in the training and development of sales and field personnel to enhance the quality of company personnel Ensuring the accurate and timely billings and assist in collection efforts as required Maintaining a high level of technical expertise by participating in appropriate seminars and training programs Contributing to operating effectiveness by developing internal and external branch relationships Joining and participate in industry-related organizations to increase networking capabilities and develop new relationships and opportunities for work Requirements 4+ years experience in commercial construction (concrete and masonry restoration preferred) High school diploma or equivalent is required A Bachelor's Degree in Construction Management or related field is a plus The ability to read and interpret drawings, blueprints and specifications will ensure success and customer satisfaction Ideal candidate will be both strong in sales and project management but if it really came down to it he needs someone stronger in sales A thorough knowledge of the construction industry is beneficial Benefits Compensation Bonus Opportunity Vehicle Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Family Leave (Maternity)