Networks Service Delivery Manager

Location: North Chicago, IL **This position requires full-time on-site presence at our client site in North Chicago, IL **This position is not eligible for relocation assistance** The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client’s corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client’s schedule, if applicable Requirements Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client’s confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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ProArch is looking for a dedicated SQA Manual Tester to join our quality assurance team. In this role, you will be responsible for ensuring the highest quality of our software products by executing manual testing processes. You will work collaboratively with developers, product managers, and other stakeholders to identify defects and ensure our applications are user-friendly and functionally robust. Key Responsibilities: Design and execute comprehensive test plans and test cases based on system requirements and specifications. Identify, document, and track defects to ensure timely resolution. Conduct various types of testing, including functional, regression, and user acceptance testing. Perform exploratory testing to identify potential issues and improve product usability. Communicate test results, issues, and progress to team members and stakeholders effectively. Participate in requirement reviews and contribute to product development discussions. Maintain detailed and accurate test documentation and reports. Requirements Strong working experience in Manual Testing on windows, Mobile and Web applications. Having knowledge on Automation is an advantage. Should have very good knowledge on SQL. Should be aware of database testing & Linux fundamentals. Exposure to web services (SoapUI, REST etc). Should be familiar with all the major stages of SDLC, STLC and Bug Life Cycle. Should be aware of doing the Requirement Analysis. Work experience / knowledge in testing the client service-oriented architectures is must. Should be capable of interacting/communicating with the client. Good in both oral & written skills.

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Position Overview We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments. Responsibilities Install, configure, and maintain access control systems, video surveillance, and other security technologies. Provide IT/networking support for system integration, including switches, servers, and wireless devices. Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.). Perform troubleshooting for hardware, software, and network connectivity issues. Collaborate with project managers and engineers to deliver projects on time and within scope. Provide end-user training and support as needed. Maintain accurate service documentation, system diagrams, and project notes. Ensure compliance with company standards, client requirements, and industry best practices. Additional Qualifications 2+ years of IT or field technician experience (security industry preferred, but not required). Strong understanding of TCP/IP networking, VLANs, and Windows environments. Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills. Experience with access control or video management systems a plus. Ability to read and interpret wiring diagrams and technical documentation. Strong problem-solving skills with a customer-first mindset. Willingness to travel locally to client sites; valid driver’s license required. Ability to lift and mount equipment when needed (up to 50 lbs). Requirements Other Requirements Legally Eligible to Work in The U.S. Able to Pass a Background Investigation and Drug Screening Benefits About Us EasTec is a leading Security Integration company, delivering advanced access control, video surveillance, and networked security solutions to clients across healthcare, education, commercial, and government sectors. We pride ourselves on innovation, reliability, and excellent customer service. What We Offer - Salary & Benefits Competitive hourly rates based on experience Medical Benefits Available 401k Plan PTO (Paid Time Off) Paid Holidays Training Product Certification Genetec Lenel Milestone Bosch

Marine Electronics dealer seeks applicant to join our team of technicians and installers. A veteran technician with direct and specific experience and references in this trade including certifications such as NMEA, ABYC, or electronics manufacturer certifications would be the ideal candidate. Any candidate with marine service work or systems installation experience could also be a strong applicant as we can train the specific electronics/electrical technical skills. Recent trade school graduates or career changers may be considered as well but will start at a level commensurate with experience. Our company will invest in the right candidate with above average wages and benefits, specialized tools and equipment as needed, company apparel, and administrative support as necessary, industry training/certifications, manufacturer training and certifications, and whatever else it takes to put the absolute best technician possible on every project. The position is full-time, year-round, with allowance for medical benefits, paid holidays, paid vacation, etc. The shop is located National City, CA, and we work in every major marina and shipyard in the greater San Diego, CA area. We always have work to do so we have never laid off an employee. We are a full-service contractor offering sales, installation, service, design, consultation, and training on all major brands of marine electronics. Our team is a tight knit group of like-minded individuals with great pride in producing high quality results while respecting the boats we work on and the appearance and manner in which we conduct our business. Our workplace is a positive environment where we enjoy each other's company and what we do. We enjoy an impeccable reputation in the area for conducting business in a manner far above most marine contractors. A new hire will have to fit in with our company mindset and culture regardless of technical skills and experience. Technician work highlights: • Install GPS, chartplotters, fishfinders, radar, autopilots, VHF radios, stereos, satellite communication systems, A/V systems • Brands include, but not limited to, Garmin, Furuno, Raymarine, Simrad, Lowrance, KVH, Intellian, Icom, FLIR, Fusion and more • Troubleshoot and repair same • Powerboats and Sailboats, mostly private recreational but some commercial - Small trailer boats up to complete electronics and entertainment systems on multi-million dollar new custom yachts • DC electrical wiring • DC panels, systems, troubleshooting/repair • Bench work/soldering/component assembly • Transducer installation/service • PC Navigation systems installation/service • NMEA 0183/2000 wiring • Light fabrication/woodworking/fiberglass/paint as necessary to fit electronics • Aloft work on electronics • Seatrials for equipment calibration and testing • Customer training/orientation • System design and documentation (schematic drawings) If you have relevant experience and want to be on a winning team we would like to hear from you. (619) 233-7666