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We’re a small tech company looking for someone with a strong customer service background who is looking to break into the more hands-on side of IT. This is a unique opportunity to utilize your client relationship skills while quickly growing your tech knowledge base. The only limits are what tech you want to learn and how fast you learn – and we’ll cover the costs for numerous books, trainings, and certifications to help you develop.\r\n\n\r\n\nIdeally, we’d like you to already have some of the tech skills below, but don’t hold back if you’re interested in this position and are able to take on the technical challenges. We seriously value communication skills, organization, maturity, and the drive to learn. \r\n\n\r\n\nYou will be part of an IT team that shares responsibility for help desk support, systems admin work, and network admin work. Here’s the relevant info:\r\n\n\r\n\nOur Company\r\n\nIn business for 30+ years.\r\n\nOur clients are primarily nonprofits and local small businesses, and we pride ourselves on providing affordable support to these types of organizations.\r\n\nWe’re small at 9 people.\r\n\nOur clients range from 5-250 person organizations.\r\n\nWe value diversity.\r\n\nWe do have an office (with all sorts of tech goodies). The director works there every day and everyone else is pretty much remote, going on site to client offices as needed and coming into our office as desired/needed.\r\n\n\r\n\nSalary and Benefits\r\n\n$45-60k depending on experience, with the intent of this role and salary being able to grow with you and us.\r\n\nHealth care through Kaiser with the choice of 3 plans.\r\n\nWe pay 50% or up to $200 of the employee costs, whichever is greater.\r\n\nRemainder can be paid by the employee pre-tax.\r\n\nVision through Choice Builder: VSP Platinum – We pay 100% of the premium.\r\n\nDental through Choice Builder: Delta Dental Platinum – We pay 100% of the premium.\r\n\n401K after one year \r\n\n3% employer non-elective contribution plus whatever you elect to defer (comes out pre-tax). Yes, that means you get 3% whether you contribute yourself or not.\r\n\nTravel/Mileage reimbursement.\r\n\nEmployer-paid training and certifications.\r\n\nWork with genuinely nice people who care about our impact more than our bottom line.\r\n\nEat for free (when you’re in the office) with our stocked kitchen: sandwich goodies (including vegan options), peanut butter, frozen veggies, potatoes, chili, fruit, chips, selzer, bagels, cereal, coffee, tea, dairy and non-dairy. \r\n\nCurrently we have one of those casual “take as much time as you need, but please don’t abuse it” PTO policies. We mean it, and we have a history of supporting people through needed leave and PTO. \r\n\nLeadership/Sr. Techs do the majority of after-hours and holiday on-call so you don’t have to. (Even once your tech skills are developed, you can expect to only be asked to cover one or two days a month.)\r\n\n\r\n\nAbout you\r\n\nYou care. You want to be part of a different kind of company that values people as more than just replaceable assets and cares about supporting the work our clients do. You are honest, open minded, and respectful of people different than yourself. You want to grow your technical skills and keep up with the changing tech market landscape (automation, cloud services, etc.)\r\n\n\r\n\n\r\n\nIdeal Skills\r\n\nStrong customer service experience\r\n\nStrong desire and ability to learn\r\n\nStrong emotional intelligence\r\n\nTechnical experience with supporting:\r\n\nMicrosoft Windows\r\n\nOSX\r\n\nMicrosoft 365 Configuration and Administration\r\n\nGoogle Workspace Configuration and Administration\r\n\nNetworking fundamentals including DNS, DHCP, Subnets, and Wireless\r\n\nAWS or Azure\r\n\nScripting with any of the tools\r\n\nDevelopment with any of the tools\r\n\nBackup and Imaging tools\r\n\n\r\n\nRequirements\r\n\nAuthorization to work in the US\r\n\nAbility to transport yourself to our office and to client sites when necessary.\r\n\nAbility to communicate ideas clearly and professionally – perfect grammar/spelling not required.\r\n\nAbility to learn new technology and concepts quickly.\r\n\nAble to follow the “How to Apply” section directions perfectly.\r\n\nWilling to deal with time tracking in our ticketing system – seriously, this is the hardest and least fun part of the job, but we can’t get rid of it any time soon.\r\n\nLive locally. We can’t currently support paying for moves, but people planning to move already are encouraged to apply.\r\n\n\r\n\nHow to Apply\r\n\nWe weigh the cover letter and tech skills challenge heavier than your resume, but be expected to be able to speak to anything you put on your resume. We’re looking for honesty, desire to work with us, and desire to work in this field.\r\n\nEmail a PDF copy of your resume to itjobs@techsperience.org. Your email’s Subject line should be “Who is Gladys West?”\r\n\nCompose your email as a cover letter and make sure to include the following:\r\n\nWhat you see as the most critical IT issue for a non-profit organization or small business. \r\n\nDescribe a problem you encountered with a computer or network system and the steps you took to resolve it.\r\n\n\r\n\nNext steps\r\n\nIf you followed the directions and are able to communicate your ability through the cover letter:\r\n\nA screening call focused on customer service and communication skills\r\n\nA technical skills challenge that you can complete at home or in our office\r\n\nOnline interview/chat with members of our team\r\n\n\r\n\nTechnical skills challenge – This will give you a chance to show that you understand directions, can learn new technical skills, and that you have the ability to research and learn how to “do the thing”. We see this as more important than if you already have experience with a particular technology or are able to answer quiz questions from memory.\r\n","price":"$45,000-60,000/year","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757390860000","seoName":"support-tech-oakland-lake-merritt-grand","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/support-tech-oakland-lake-merritt-grand-6366603018240312/","localIds":"862","cateId":null,"tid":null,"logParams":{"tid":"a85ecff7-3092-40d8-b0d4-51c8b33d9419","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Grow technical skills with company support","Competitive salary with benefits","Hybrid work environment with office perks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"27537 Huntwood Ave, Hayward, CA 94544, USA","infoId":"6366047684096112","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"PC and Apple Desktop Laptop ITAD Technician in Hayward (hayward / castro valley)","content":"Company Overview \r\n\n\r\n\nCorporate eWaste Solutions a certified electronics recycler and IT Asset Disposition (ITAD) Company with a Social Impact Focus. CEWS maintains industry certifications and safety standards to ensure all electronics are managed properly and in an environmentally conscious manner. (R2v3, ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:200) We are looking to hire a passionate PC and Apple Desktop Laptop ITAD Technician to take our IT Asset Disposition (ITAD) services business line to the next level. If you are self-driven, talented, hungry, and passionate to help the environment then give us a call. \r\n\n\r\n\nResponsibilities:\r\n\n• Sort, process, consolidate, triage, organize, route, palletize, and package both incoming and outgoing asset materials\r\n\n• Quickly diagnose, identify issues, and capture computer hardware or relevant devices information\r\n\n• Follow strict data sanitization and destruction procedures when processing data-bearing assets\r\n\n• Label, log, and document on all assets moving in and out in the area\r\n\n• Inventory products at designated area, organize, and maintain shelf life\r\n\n• Meet or exceed monthly goals and understand the nuanced requirements, deadlines and due dates between each order’s requirement\r\n\n• Ensure a safe and secure working environment\r\n\n• Manage and organize workstation, equipment, staging area and parts area\r\n\n• Research on product value\r\n\n• Handle goods and equipment properly to avoid damage or breakage\r\n\n• Maintain clean and safe housekeeping in and around warehouse\r\n\n• Assist in job training to new staff, participants, volunteers, and clients\r\n\n• Other duties as assigned\r\n\n\r\n\nQualifications:\r\n\n• AS degree or 2 years of related jobs experiences working in a warehouse environment\r\n\n• Familiarity with a wide variety computer hardware components and operating systems\r\n\n• Understand the up-to-date computer hardware components verse older generations\r\n\n• Push or pull heavy objects into position using pallet jacks or other moving carts\r\n\n• Must be able to lift 50 lbs. on a regular basis\r\n\n• Ability to stand for long periods of time \r\n\n• Ability to prioritize in a constantly changing workload\r\n\n• Strong written and verbal communication skills\r\n\n• Server and Networking equipment experience a plus\r\n\n• Microsoft, A+, N+ certifications a plus\r\n\n\r\n\nThis position reports to ITAD Supervisor\r\n\n\r\n\nEmail: jobs@cews.com your resume and ensure to include [HAYWARD] in your email title\r\n","price":"$18-24/hour","unit":"per hour","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757347475000","seoName":"pc-and-apple-desktop-laptop-itad-technician-in-hayward-hayward-castro-valley","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/pc-and-apple-desktop-laptop-itad-technician-in-hayward-hayward-castro-valley-6366047684096112/","localIds":"863","cateId":null,"tid":null,"logParams":{"tid":"5f6740a3-bf09-46f2-97af-b3b2497322fe","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Sort and process IT assets","Data sanitization and destruction","Manage warehouse inventory"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"1109 Linden St, Oakland, CA 94607, USA","infoId":"6361664949005112","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"On-Site IT Support Technician (Part-Time, 2 Days/Week) (oakland downtown)","content":"About Us\r\n\n\r\n\nWe are a Managed Service Provider (MSP) specializing in IT solutions for architectural firms. Our clients rely on us to support complex IT environments that include Autodesk products (AutoCAD, Revit, Bluebeam, SketchUp), Adobe Creative Suite, and Microsoft 365. We focus on delivering excellent technical support and outstanding customer service.\r\n\n\r\n\nWe are currently looking for an experienced On-Site IT Support Technician to provide hands-on support for our clients on a part-time basis (two full days per week, 8 hours each day).\r\n\n\r\n\nPosition Summary\r\n\n\r\n\nThis role is perfect for an experienced IT professional (3–5 years) who enjoys working in a client-facing environment. The position involves on-site support, troubleshooting technical issues, assisting with network and system administration tasks, and providing excellent communication with end-users.\r\n\n\r\n\nYou must be organized, proactive, and confident in handling both hardware and software issues.\r\n\n\r\n\nKey Responsibilities\r\n\n\r\n\nProvide on-site technical support for desktops, laptops, and peripherals.\r\n\nTroubleshoot and resolve issues related to:\r\n\nAutodesk (AutoCAD, Revit, Bluebeam, SketchUp)\r\n\nAdobe Creative Suite (Photoshop, Illustrator, InDesign)\r\n\nMicrosoft 365 (Outlook, Teams, OneNote)\r\n\nAssist with basic networking and connectivity troubleshooting (switches, routers, firewalls).\r\n\nSupport Windows environments, including domain login issues and printer setups.\r\n\nPerform hardware diagnostics and replacements (RAM, hard drives, etc.).\r\n\nDocument work and updates in Zoho Desk and IT Glue.\r\n\nCommunicate clearly with clients regarding progress and resolutions.\r\n\n\r\n\nRequirements\r\n\n\r\n\n3–5 years of IT support experience (MSP experience strongly preferred).\r\n\n\r\n\nHands-on experience with:\r\n\nAutodesk software (AutoCAD, Revit) and plugins (e.g., pyRevit).\r\n\nAdobe Creative Suite and Microsoft 365 troubleshooting.\r\n\nWindows desktop environments and basic domain administration.\r\n\nBasic knowledge of network troubleshooting (firewalls, switches, VPNs).\r\n\nFamiliarity with MSP tools: Zoho Desk, IT Glue, ClickUp, Resource Guru (or similar).\r\n\nExcellent English communication skills (written and spoken) for client interaction and documentation.\r\n\nStrong problem-solving ability with logic and common sense.\r\n\nReliable transportation to travel to client sites.\r\n\n\r\n\nPreferred Qualifications\r\n\n\r\n\nExperience working with architectural firms or design software environments.\r\n\nCompTIA certifications (A+, Network+, Security+) or equivalent experience.\r\n\nFamiliarity with ITIL processes.\r\n\n\r\n\nSchedule & Pay\r\n\n\r\n\n2 full days per week (8 hours per day) – flexible scheduling available.\r\n\nPay: (based on experience).\r\n\n\r\n\nHow to Apply\r\n\n\r\n\nPlease reply to this post to apply. Include your resume and a short cover email explaining why you’re a great fit for this role.\r\n\n\r\n\n\r\n","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757085599000","seoName":"on-site-it-support-technician-part-time-2-days-week-oakland-downtown","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/on-site-it-support-technician-part-time-2-days-week-oakland-downtown-6361664949005112/","localIds":"862","cateId":null,"tid":null,"logParams":{"tid":"dfdc1614-4407-4491-917e-c6a8e2d7b20b","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["On-site IT support for architectural firms","Troubleshoot Autodesk and Adobe software","3-5 years IT experience required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"1005 Alameda de las Pulgas, San Mateo, CA 94402, USA","infoId":"6361182618675512","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Entry-Level IT Support Technician (san mateo)","content":"Entry-Level IT Support Technician\r\n\n\r\n\nPay: $30 – $40 per hour (depending on skills and experience)\r\n\n\r\n\nAbout Us:\r\n\nWe’re a growing Managed Service Provider (MSP), which means we help local businesses with all things IT — from troubleshooting to keeping their networks running smoothly. As we grow, we’re looking for people who want to grow with us. You’ll get hands-on experience, learn directly from experienced IT pros, and have plenty of opportunities to build your career. The business is headquartered in the North Bay, but clients are all over the Bay Area\r\n\n\r\n\nAbout the Job:\r\n\nWe want someone who enjoys working with technology and has a natural knack for problem-solving. You don’t need a long resume of IT jobs — what matters most is your technical aptitude and willingness to learn. If you like figuring out how computers and networks work, this could be a great fit.\r\n\n\r\n\nWhat You’ll Do:\r\n\n\r\n\nProvide basic IT support (computers, software, networking).\r\n\n\r\n\nTroubleshoot and fix technical issues.\r\n\n\r\n\nSet up and configure equipment.\r\n\n\r\n\nTravel to client sites as needed (a valid driver’s license and reliable transportation required).\r\n\n\r\n\nSupport our team and clients with everyday IT needs.\r\n\n\r\n\nWhat We’re Looking For:\r\n\n\r\n\nStrong technical aptitude (most important).\r\n\n\r\n\nBasic understanding of IT and networking concepts.\r\n\n\r\n\nCuriosity and eagerness to learn new skills.\r\n\n\r\n\nGood communication and teamwork.\r\n\n\r\n\nMust have a valid driver’s license and be comfortable driving to client locations.\r\n\n\r\n\nNice to Have (but not required):\r\n\n\r\n\nCompTIA A+, Network+, or similar certifications.\r\n\n\r\n\nHands-on experience building or fixing computers.\r\n\n\r\n\nWhat We Offer:\r\n\n\r\n\n$30 – $40/hour based on skills and experience.\r\n\n\r\n\nFully paid health insurance, dental, and vision.\r\n\n\r\n\nOn-the-job training and mentorship.\r\n\n\r\n\nA supportive, team-focused environment with room to grow.\r\n\n\r\n\n9/2/25 update. If this posting is up, the job is still available. If you do not attach a resume, I'm going to delete your response. I want a resume.\r\n","price":"$30-40/hour","unit":"per hour","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757085190000","seoName":"entry-level-it-support-technician-san-mateo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/entry-level-it-support-technician-san-mateo-6361182618675512/","localIds":"2972","cateId":null,"tid":null,"logParams":{"tid":"510f930c-fd47-4d95-9437-d607312bbd5d","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Entry-Level IT Support Technician","Hands-on experience with IT and networking","Competitive hourly pay with benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"2314 29th Ave, San Francisco, CA 94116, USA","infoId":"6358236864947512","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"On site Executive Assistant for Physician/Non-profit (San Francisco)","content":"Executive Assistant to start 9/15/25\r\n\nWe are seeking a dedicated and tech-savvy Executive Assistant to support a physician retired from clinical\r\n\npractice and transitioning to rebuild her non-profit organization (a 501c3) focused on public health\r\n\nresearch, advocacy, and education. This role also encompasses support for the physician's self-advocacy\r\n\nwork, which overlaps with public initiatives.\r\n\n\r\n\nApplicants must provide cover letter, resume and two writing samples for consideration. Subsequent background check and minimum two references required. \r\n\n\r\n\nIn addition to more routine administrative responsibilities, the position will involve managing complex analogue and digital environments, including inventorying an extensive professional library, physical archives and integrating these with digital resources into a cohesive, HIPAA-compliant data platform being created for a planned self-hosted AI system. \r\n\n\r\n\nThe candidate must be comfortable reading handwritten notes, including cursive, and managing large volumes of both physical and digital files.\r\n\n\r\n\nWork Environment & Schedule\r\n\n- On-site in a large home office in San Francisco.\r\n\n- 25–30 hours per week. Minimum 3 days per week. M–F with occasional evening and weekend hours.\r\n\n\r\n\nSalary commensurate with experience and skills.\r\n\n$45-$75 q hr\r\n\n\r\n\nKey Responsibilities\r\n\n- Provide comprehensive administrative support, including email and other correspondence, calendar\r\n\nmanagement, meeting planning and coordination, and travel.\r\n\n- Maintain and organize analogue and digital archives.\r\n\n- Assist with technology troubleshooting (PCs, iPhones, printers) and serve as liaison with the MSP for IT support and system maintenance.\r\n\n- Manage subscriptions, software updates, and hardware upkeep.\r\n\n- Maintain office equipment and supplies.\r\n\n- Draft, edit, and proofread (in collaboration with physician) correspondence, reports, academic and\r\n\njournalistic articles, website and social media postings, newsletters, educational materials, policy\r\n\ndocuments, and PowerPoint presentations.\r\n\n- Update and maintain password and contact lists.\r\n\n- Research and assist in organizational development activities for funding, board and volunteer\r\n\nrecruitment, website development, community outreach, professional networking, and\r\n\neducational/advocacy activities.\r\n\n- Coordinate events, workshops, and outreach efforts.\r\n\n\r\n\nRequired Qualifications\r\n\n- Bachelor’s degree required (field flexible, e.g., English, Political Science, Public Health, Business, or\r\n\nrelated).\r\n\n- 3–5 years of experience as an Executive Assistant or in a similar role, preferably supporting senior\r\n\nleadership.\r\n\n- Exceptional attention to detail and accuracy.\r\n\n- Excellent English reading comprehension, writing, editing, and proof-reading skills — must be able to\r\n\nread and understand cursive.\r\n\n- Clear handwriting and speech.\r\n\n- Adaptable and flexible — able to accommodate and adjust to changes in work responsibilities and\r\n\npriorities.\r\n\n- Able to work independently on tasks and projects without supervision in an effective and efficient\r\n\nmanner, but comfortable working closely with physician.\r\n\n- Anticipates assistance needed by identifying problems, needs, options, and solutions before being asked.\r\n\n- Excellent interpersonal and verbal communication skills.\r\n\n- Strong organizational and time-management abilities.\r\n\n- Ability to navigate analogue and digital information systems with accuracy.\r\n\n- Experience liaising with external vendors and MSPs.\r\n\n- Proficiency in Microsoft Office Suite, Adobe Suite, Zoom, Google Suite, and emerging tools (including AI\r\n\nplatforms like ChatGPT).\r\n\n\r\n\nPreferred Qualifications\r\n\n- Masters, Doctorate or equivalent \r\n\n- Experience in healthcare, non-profit, advocacy, or academic environments.\r\n\n- Familiarity with grant writing and fundraising.\r\n\n- Experience in journalism, communications, or writing for diverse audiences\r\n\n- Paralegal experience a plus\r\n\n- Proficiency with Google Workspace and social media platforms\r\n\n- Proficiency across PC and Apple platforms\r\n\n- Valid California driver’s license and clean driving record\r\n\n\r\n\nSpecial Candidate Note:\r\n\nThis role requires a unique blend of tech-savviness and comfort with analogue workflows. The successful\r\n\ncandidate must be equally adept at managing digital systems and reading/writing in physical formats\r\n\n(including handwritten notes in cursive). While system integration and AI platform build-out are handled\r\n\nby the Project Engineer and MSP, the EA will provide essential end-user operational support, ensuring the\r\n\nsmooth daily functioning of office and research activities.\r\n","price":"$45-75/hour","unit":"per hour","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757083917000","seoName":"on-site-executive-assistant-for-physician-non-profit-san-francisco","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/on-site-executive-assistant-for-physician-non-profit-san-francisco-6358236864947512/","localIds":"116","cateId":null,"tid":null,"logParams":{"tid":"31a1fc7a-8b2c-4525-8d21-12752e0888a2","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Executive assistant for physician","Manage digital and physical archives","Tech-savvy with AI tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"2105 Fifth St, Berkeley, CA 94710, USA","infoId":"6347050358310512","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Customer Service Technician (berkeley)","content":"REL Acoustics, a United Kingdom–based manufacturer of award-winning high-end sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 20 years, is seeking to hire a Technical Customer Service Representative. This full-time position with benefits is located at REL Acoustics’ U.S. headquarters in Berkeley, California.\r\n\n\r\n\nThe primary focus of this position is to deliver world-class customer service and technical support to REL customers and dealers via telephone, email, chat, and forums. The representative will help troubleshoot installation and product performance questions, ensuring customers achieve the best possible listening experience. REL provides thorough technical training on our products, giving the candidate the tools to be successful.\r\n\n\r\n\nIn addition to supporting customers, the role includes hands-on responsibilities such as inventory management, order processing, quality testing, and shipping/receiving of subwoofers and parts. A successful candidate will be flexible, detail-oriented, and able to thrive in a fast-paced environment. Strong written and verbal communication skills, a passion for helping people, and an appreciation for quality high-end products are essential. Candidates must be able to work well under pressure, complete daily tasks with minimal supervision, and follow established processes to ensure consistent customer satisfaction.\r\n\n\r\n\nDuties & Responsibilities\r\n\n\r\n\nCustomer Experience & Technical Support\r\n\n•\tProvide exceptional customer service while troubleshooting setup, installation, and product performance issues.\r\n\n•\tGuide customers through best practices for integrating REL subwoofers into their systems.\r\n\n•\tDiagnose potential technical issues and determine when replacement parts or repairs are needed.\r\n\n•\tRespond to inquiries from audiophiles and passionate customers with professionalism and empathy.\r\n\n•\tEscalate complex or high-value opportunities to the Director of Sales or leadership.\r\n\n•\tGuide customers and dealers through the entire service process, ensuring clear updates, proactive communication, and a positive experience from initial inquiry through resolution.\r\n\n\r\n\nSupport Ticket & Call Management\r\n\n•\tManage an average of 10+ daily support tickets spanning technical, warranty, policy, and repair needs.\r\n\n•\tResolve approximately 75% of inquiries in a single interaction.\r\n\n•\tTake ownership of customer issues from start to finish, ensuring timely follow-up and resolution.\r\n\n•\tHandle 1–15+ inbound calls per day across a wide range of customer types and concerns.\r\n\n•\tAccurately log all customer activity and interactions in CRM software, ensuring proper documentation for follow-up and future reference.\r\n\n•\tCreate sales orders for warranty or service repair parts and coordinate timely fulfillment.\r\n\n\r\n\nInventory, Shipping & Quality Control\r\n\n•\tSafeguard and maintain accuracy of inventory, including subwoofers, parts, and supplies.\r\n\n•\tPack and ship subwoofers, replacement parts, and accessories for both domestic and international customers.\r\n\n•\tReceive and process inventory, including returns, damaged units, and shipping supplies.\r\n\n•\tTest units for quality control, including proper classification of inventory based on results\r\n\n•\tMaintain warehouse cleanliness and organization, including proper disposal of e-waste, recyclables, and packaging materials.\r\n\n\r\n\nCRM & Sales Support\r\n\n•\tTrack dealer referrals and provide leadership with performance metrics.\r\n\n•\tDocument customer journeys clearly to ensure consistency in follow-up and support.\r\n\n•\tBuild effective relationships with customers and potential customers by actively listening to needs and offering tailored solutions.\r\n\n\r\n\n•\tOther duties as required to support small customer service/operations team\r\n\n\r\n\nQualifications & Core Competencies\r\n\n•\tCustomer Focus: Excellent customer service skills with the ability to communicate clearly and empathetically with people from diverse backgrounds.\r\n\n•\tTechnical Aptitude: Ability to understand, explain, and troubleshoot audio products and systems.\r\n\n•\tCommunication: Strong verbal and written communication skills, including technical explanations for non-technical users.\r\n\n•\tProblem-Solving: Identifies and resolves issues promptly; gathers and analyzes information skillfully; develops alternative solutions; works collaboratively.\r\n\n•\tOrganization & Detail Orientation: Strong organizational skills with acute attention to detail; able to manage multiple priorities and workflows.\r\n\n•\tTeamwork & Independence: Ability to work independently while also collaborating effectively with sales, warehouse, and leadership teams.\r\n\n•\tProfessionalism & Integrity: Positive attitude, strong ethics, reliability, and commitment to delivering excellent service.\r\n\n\r\n\nDesired Experience\r\n\n•\tPrior experience in customer service, technical support, or a related role, preferably in consumer electronics or audio.\r\n\n•\tFamiliarity with CRM systems, ticketing platforms, or Excel for tracking customer activity.\r\n\n•\tExperience in shipping/receiving, warehouse operations, or inventory management is a plus.\r\n\n•\tInterest in music, home theater, or high-end audio systems highly desirable.\r\n\n\r\n\nPhysical Requirements\r\n\n•\tAbility to lift and move products weighing up to 70 lbs.\r\n","price":"$65,000-72,000/year","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757077555000","seoName":"customer-service-technician-berkeley","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/customer-service-technician-berkeley-6347050358310512/","localIds":"1318","cateId":null,"tid":null,"logParams":{"tid":"bf054d6a-0f12-4691-ad4a-bee93749a548","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Technical support for high-end audio systems","Hands-on inventory and shipping tasks","Excellent customer service and communication skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"12 Alta Vista Way, San Rafael, CA 94901, USA","infoId":"6357924309401912","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Office Engineer, Heavy Highway/Infrastructure (San Rafael)","content":"Experience: in Civil Engineering or Construction Management. 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CEWS maintains industry certifications and safety standards to ensure all electronics are managed properly and in an environmentally conscious manner. (R2v3, ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:200) We are looking to hire a passionate ITAD Material Handler to take our IT Asset Disposition (ITAD) services business line to the next level. If you are self-driven, talented, hungry, and passionate to help the environment then give us a call. \r\n\n\r\n\nResponsibilities:\r\n\n• Sort, process, consolidate, triage, organize, route, palletize, and package both incoming and outgoing asset materials\r\n\n• Capture computer hardware or relevant devices information\r\n\n• Follow strict data sanitization and destruction procedures when processing data-bearing assets\r\n\n• Label, log, and document on all assets moving in and out in the area\r\n\n• Inventory products at designated area, organize, and maintain shelf life\r\n\n• Meet or exceed monthly goals and understand the nuanced requirements, deadlines and due dates between each order’s requirement\r\n\n• Ensure a safe and secure working environment\r\n\n• Manage and organize workstation, equipment, staging area and parts area\r\n\n• Handle goods and equipment properly to avoid damage or breakage\r\n\n• Maintain clean and safe housekeeping in and around warehouse\r\n\n• Other duties as assigned\r\n\n\r\n\nQualifications:\r\n\n• 2+ years of related jobs experiences working in a warehouse environment\r\n\n• Basic knowledge of computer hardware components verse older generations\r\n\n• Push or pull heavy objects into position using pallet jacks or other moving carts\r\n\n• Must be able to lift 50 lbs. on a regular basis\r\n\n• Ability to stand for long periods of time \r\n\n• Ability to prioritize in a constantly changing workload\r\n\n• Strong written and verbal communication skills\r\n\n• Strong interpersonal skills and knowledge to excel as part of a team\r\n\n\r\n\nThis position reports to ITAD Supervisor\r\n\n\r\n\nEmail: jobs@cews.com and ensure to include [HAYWARD] in your email title\r\n","price":"$18-22/hour","unit":"per hour","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074669000","seoName":"itad-material-handler-in-hayward-hayward-castro-valley","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/itad-material-handler-in-hayward-hayward-castro-valley-6358184515187512/","localIds":"863","cateId":null,"tid":null,"logParams":{"tid":"e5649f59-5845-40b7-a324-66555f92bd6a","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Sort and process IT assets","Data sanitization procedures","Handle heavy objects and lift 50 lbs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"133 N Grant St, San Mateo, CA 94401, USA","infoId":"6357912068326712","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Senior Technical Support Engineer - Tow Club (San Mateo)","content":"# Senior Technical Support Engineer - Tow Club\r\n\nWe're a very small start up software company for the Towing Industry. The role would have a training period, and a probationary period.\r\n\n\r\n\n## Position Overview\r\n\nWe're seeking an experienced Technical Support Engineer to manage customer support for our towing dispatch platform while our engineering team focuses on next-generation product deployment. This role requires a unique blend of technical expertise, infrastructure knowledge, and exceptional communication skills to serve our towing operator community.\r\n\n\r\n\n## Key Responsibilities\r\n\n- Handle technical support escalations for our towing dispatch platform across web and mobile applications\r\n\n- Troubleshoot iOS and Android platform-specific issues affecting field operations\r\n\n- Diagnose desktop issues (Windows/macOS) that may be incorrectly attributed to the platform, differentiating between hardware problems, OS issues, and actual application bugs\r\n\n- Diagnose and resolve VoIP integration problems across various telephony platforms used by towing companies\r\n\n- Manage device provisioning and configuration issues through various MDM (Mobile Device Management) platforms\r\n\n- Monitor AWS infrastructure health and perform incident response for service outages\r\n\n- Execute AWS recovery procedures during critical incidents\r\n\n- Document recurring issues and maintain technical knowledge base\r\n\n- Coordinate with engineering team for issues requiring deeper technical intervention\r\n\n- Communicate effectively with tow operators, translating technical issues into practical guidance\r\n\n\r\n\n## Required Qualifications\r\n\n- 5+ years in technical support or IT operations role\r\n\n- Hands-on experience with iOS and Android troubleshooting, including device logs and diagnostics\r\n\n- Strong desktop support skills for Windows and macOS environments, including ability to distinguish between hardware failures, OS issues, and application-specific problems\r\n\n- Working knowledge of AWS services (EC2, RDS, CloudWatch at minimum)\r\n\n- Experience with MDM platforms (Intune, Workspace ONE, or similar)\r\n\n- Basic understanding of RESTful APIs and ability to interpret API logs\r\n\n- Familiarity with VoIP systems and SIP troubleshooting\r\n\n- Strong written and verbal communication skills\r\n\n- Ability to remain patient and professional when working with non-technical end users\r\n\n- Comfort working independently with minimal supervision\r\n\n\r\n\n## Preferred Qualifications\r\n\n- AWS Certified Cloud Practitioner or similar certification\r\n\n- Experience in transportation, logistics, or field service industries\r\n\n- Familiarity with Odoo or similar ERP systems\r\n\n- Basic SQL knowledge for data queries\r\n\n- Experience with infrastructure monitoring tools\r\n\n\r\n\n## Personal Attributes\r\n\n- \"Customer-first\" mentality with genuine empathy for field workers\r\n\n- Ability to communicate technical concepts in plain language\r\n\n- Comfortable interfacing with blue-collar professionals who may be frustrated or in high-stress situations\r\n\n- Problem-solver who can work within system constraints\r\n\n- Self-directed learner who can quickly understand unfamiliar technologies\r\n\n\r\n\n## Work Environment\r\n\n- Mixed on-site and remote work from our office location\r\n\n- On-call rotation for critical infrastructure issues\r\n\n- Occasional off-hours support during peak towing times (evenings, weekends)\r\n\n- Collaborative environment with direct access to engineering and product teams\r\n\n\r\n\nThis role offers the opportunity to develop deep technical expertise while directly impacting the daily operations of essential service providers. The successful candidate will become a critical member of our support infrastructure, ensuring smooth operations for our towing company customers.","price":"$100,000-140,000/year","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757074668000","seoName":"senior-technical-support-engineer-tow-club-san-mateo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-albany5/cate-help-desk-it-support/senior-technical-support-engineer-tow-club-san-mateo-6357912068326712/","localIds":"2972","cateId":null,"tid":null,"logParams":{"tid":"2b490883-5b84-4fa3-a100-f0d99d69ce03","sid":"3fded517-322f-4a14-b2a7-80d7311b3e2e"},"attrParams":{"summary":null,"highLight":["Technical support for towing dispatch platform","Troubleshoot iOS and Android issues","AWS infrastructure monitoring and incident response"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4241,4251","location":"California St & Battery St, San Francisco, CA, USA","infoId":"6358184495692912","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Part-Time IELTS & Standardized Test Proctor (Computer-Based Tests) (San Francisco)","content":"ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. \r\n\n\r\n\nIdeal Candidates Will Demonstrate: \r\n\n\r\n\nClear and professional communication skills in English \r\n\n\r\n\nStrong attention to detail and ability to follow detailed instructions \r\n\n\r\n\nTeamwork and the ability to take direction from supervisors \r\n\n\r\n\nA friendly, customer-service-oriented demeanor \r\n\n\r\n\nPunctuality, efficiency, and professionalism \r\n\n\r\n\nFlexibility and adaptability \r\n\n\r\n\nCommitment to maintaining test security and confidentiality \r\n\n\r\n\nIntermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) \r\n\n\r\n\nComfort with IT-related tasks, as many tests are delivered on computers \r\n\n\r\n\n \r\n\n\r\n\nRequirements: \r\n\n\r\n\nMust be legally authorized to work in the United States 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Help Desk & IT Support in Albany
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Help Desk & IT Support
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Autonomous Vehicle Operators (SAN FRANCISCO)63866712761731120
Craigslist
Autonomous Vehicle Operators (SAN FRANCISCO)
PLEASE FORWARD RESUME FOR CONSIDERATION Royalty Staffing is currently hiring Autonomous Vehicle Operator in San Francisco for our client who is a growing ride-share company. This is an excellent opportunity to be at the forefront of turning the company's vision into reality. We're looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. Working as a VO will give you the opportunity to learn vehicle and personnel operations. You'll have a front-row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future. We are currently hiring for multiple schedules, with bonus pay for weekend and night shifts with a start time of after 3pm (i.e. the weekend day shift offers an added 5% per hour and weekend night shift offers an added 10% per hour). Location – San Francisco, CA Work environment – Onsite/field Pay rate - 29.00 USD Per Hour Assignment duration – Ongoing contract SCHEDULE Hours: Day Shift: 5:45am-2:15pm, 6:45am-3:15pm, or 7:45am-4:15pm Night Shift: 1:45pm-10:15pm, 2:45pm-11:15pm, 3:45pm-12:15am, or 5:45pm-2am Days: Wednesday-Sunday Thursday-Monday Friday-Tuesday Saturday-Wednesday RESPONSIBILITIES Support vehicle operations. Drive 4-8 hours a day with a priority on safety. Conduct basic software operation tasks. Support missions through a wide variety of roles in and out of vehicles. Assist with documentation and metrics. Provide accurate written and oral feedback to engineering teams. Support vehicle maintenance and logistics. Conduct daily basic vehicle preventative maintenance checks, services, and repairs. Provide logistical support for the movement and storage of vehicles and equipment. Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. Assist with paperwork and documentation related to vehicle readiness. REQUIREMENTS Basic vehicle knowledge to perform vehicle checks, ability to drive for long duration (6 hours in the car per day) Basic technology ability Excellent written and verbal communication skills Excellent driving history and no criminal history Proactive mindset and resourcefulness Bachelor's degree or equivalent technical experience is a plus BENEFITS Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs All costs for short- and long-term disability and life insurance 401k package
1422 Douglass St, San Francisco, CA 94131, USA
$29/hour
Network Operation Center Lead (palo alto)63860983740419121
Craigslist
Network Operation Center Lead (palo alto)
Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.
733 Schembri Ln, East Palo Alto, CA 94303, USA
$70,000/year
Technical Support (concord / pleasant hill / martinez)63741622041603122
Craigslist
Technical Support (concord / pleasant hill / martinez)
Our company specializes in providing IT outsourcing and support for small to medium sized businesses in the San Francisco Bay Area. We are headquartered in the sunny east bay with easy access to freeway and Bart line. Our client base is comprised of a wide variety of businesses, primary in the professional service industry that generally have 10 - 75 employees. We are looking for “A players” to join our fast growing company and successful team. The successful candidate must process strong work ethic, high personal integrity, attention to detail, excellent organization and communication skills, and the able to work with minimum management in a fast paced environment. Why Work for Our Company: • Stability o We are an established company that has been in business for over 20 years. Our company has been growing steadily since we were founded in 1999. o More and more companies are either outsourcing their IT function to business like ours, or seeking consulting help from our expertise for their project, upgrades and planning. o Due to the nature of our business, we can budget our growth according to our revenue, hence we only hire when the business can sustain the growth. • Innovation o Commitment to innovation, which is inspired by client and industry needs. o We are always one step ahead of our competition on the latest technology offerings. o There are always new things to learn. You will never get bored or confined to just one area like many corporate IT jobs. • Growth and Fun o We only hire good people to ensure we have a collaborative team. Our teammates are fun and friendly, always open to share their knowledge and skills. o Our people learn and grow fast in our organization due to the opportunities that exist within. o Our clients love what we do for them. Nothing beats the satisfaction of helping people and making people happy. Qualifications: * The ideal candidate will have 5+ years of industry experience * Ability to work in a dynamic environment and interact well with clients is crucial * Results orientated, initiative, sense of urgency and reliability * Strong knowledge of Microsoft products and great trouble shooting skills. * Experience with desktop imaging tools, antivirus, antimalware tools * Experience with iPhones, Androids, and various tablets * Prior experiences with ticketing systems, remote control tools and Managed Service environments will be a plus Work Duties Include But Not Limited to: * Interact with a wide range of clients across many businesses and industries * Develop and maintain knowledge of customer's specific business environment * Work with clients onsite and remotely, completing service requests * Work within our Managed Services team to provide enterprise-class IT services * Provide technology expertise to clients as their trusted advisor * Support for all forms of hardware, software, desktops, laptops, mobile devices, etc. * Support all Microsoft operating systems and office applications * Take after hours calls and be available for off hour’s emergencies Comprehensive benefits package * 3 weeks of Paid Time Off * Company paid holidays * Health benefits, life and disability insurance benefits * Training and certifications * Retirement plan Please include your SALARY REQUIREMENT in your COVER LETTER for consideration.
2440 Grant St, Concord, CA 94520, USA
Negotiable Salary
Support Tech (oakland lake merritt / grand)63666030182403123
Craigslist
Support Tech (oakland lake merritt / grand)
We’re expanding! We’re a small tech company looking for someone with a strong customer service background who is looking to break into the more hands-on side of IT. This is a unique opportunity to utilize your client relationship skills while quickly growing your tech knowledge base. The only limits are what tech you want to learn and how fast you learn – and we’ll cover the costs for numerous books, trainings, and certifications to help you develop. Ideally, we’d like you to already have some of the tech skills below, but don’t hold back if you’re interested in this position and are able to take on the technical challenges. We seriously value communication skills, organization, maturity, and the drive to learn. You will be part of an IT team that shares responsibility for help desk support, systems admin work, and network admin work. Here’s the relevant info: Our Company In business for 30+ years. Our clients are primarily nonprofits and local small businesses, and we pride ourselves on providing affordable support to these types of organizations. We’re small at 9 people. Our clients range from 5-250 person organizations. We value diversity. We do have an office (with all sorts of tech goodies). The director works there every day and everyone else is pretty much remote, going on site to client offices as needed and coming into our office as desired/needed. Salary and Benefits $45-60k depending on experience, with the intent of this role and salary being able to grow with you and us. Health care through Kaiser with the choice of 3 plans. We pay 50% or up to $200 of the employee costs, whichever is greater. Remainder can be paid by the employee pre-tax. Vision through Choice Builder: VSP Platinum – We pay 100% of the premium. Dental through Choice Builder: Delta Dental Platinum – We pay 100% of the premium. 401K after one year 3% employer non-elective contribution plus whatever you elect to defer (comes out pre-tax). Yes, that means you get 3% whether you contribute yourself or not. Travel/Mileage reimbursement. Employer-paid training and certifications. Work with genuinely nice people who care about our impact more than our bottom line. Eat for free (when you’re in the office) with our stocked kitchen: sandwich goodies (including vegan options), peanut butter, frozen veggies, potatoes, chili, fruit, chips, selzer, bagels, cereal, coffee, tea, dairy and non-dairy. Currently we have one of those casual “take as much time as you need, but please don’t abuse it” PTO policies. We mean it, and we have a history of supporting people through needed leave and PTO. Leadership/Sr. Techs do the majority of after-hours and holiday on-call so you don’t have to. (Even once your tech skills are developed, you can expect to only be asked to cover one or two days a month.) About you You care. You want to be part of a different kind of company that values people as more than just replaceable assets and cares about supporting the work our clients do. You are honest, open minded, and respectful of people different than yourself. You want to grow your technical skills and keep up with the changing tech market landscape (automation, cloud services, etc.) Ideal Skills Strong customer service experience Strong desire and ability to learn Strong emotional intelligence Technical experience with supporting: Microsoft Windows OSX Microsoft 365 Configuration and Administration Google Workspace Configuration and Administration Networking fundamentals including DNS, DHCP, Subnets, and Wireless AWS or Azure Scripting with any of the tools Development with any of the tools Backup and Imaging tools Requirements Authorization to work in the US Ability to transport yourself to our office and to client sites when necessary. Ability to communicate ideas clearly and professionally – perfect grammar/spelling not required. Ability to learn new technology and concepts quickly. Able to follow the “How to Apply” section directions perfectly. Willing to deal with time tracking in our ticketing system – seriously, this is the hardest and least fun part of the job, but we can’t get rid of it any time soon. Live locally. We can’t currently support paying for moves, but people planning to move already are encouraged to apply. How to Apply We weigh the cover letter and tech skills challenge heavier than your resume, but be expected to be able to speak to anything you put on your resume. We’re looking for honesty, desire to work with us, and desire to work in this field. Email a PDF copy of your resume to itjobs@techsperience.org. Your email’s Subject line should be “Who is Gladys West?” Compose your email as a cover letter and make sure to include the following: What you see as the most critical IT issue for a non-profit organization or small business. Describe a problem you encountered with a computer or network system and the steps you took to resolve it. Next steps If you followed the directions and are able to communicate your ability through the cover letter: A screening call focused on customer service and communication skills A technical skills challenge that you can complete at home or in our office Online interview/chat with members of our team Technical skills challenge – This will give you a chance to show that you understand directions, can learn new technical skills, and that you have the ability to research and learn how to “do the thing”. We see this as more important than if you already have experience with a particular technology or are able to answer quiz questions from memory.
519 Mandana Blvd, Oakland, CA 94610, USA
$45,000-60,000/year
PC and Apple Desktop Laptop ITAD Technician in Hayward (hayward / castro valley)63660476840961124
Craigslist
PC and Apple Desktop Laptop ITAD Technician in Hayward (hayward / castro valley)
Company Overview Corporate eWaste Solutions a certified electronics recycler and IT Asset Disposition (ITAD) Company with a Social Impact Focus. CEWS maintains industry certifications and safety standards to ensure all electronics are managed properly and in an environmentally conscious manner. (R2v3, ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:200) We are looking to hire a passionate PC and Apple Desktop Laptop ITAD Technician to take our IT Asset Disposition (ITAD) services business line to the next level. If you are self-driven, talented, hungry, and passionate to help the environment then give us a call. Responsibilities: • Sort, process, consolidate, triage, organize, route, palletize, and package both incoming and outgoing asset materials • Quickly diagnose, identify issues, and capture computer hardware or relevant devices information • Follow strict data sanitization and destruction procedures when processing data-bearing assets • Label, log, and document on all assets moving in and out in the area • Inventory products at designated area, organize, and maintain shelf life • Meet or exceed monthly goals and understand the nuanced requirements, deadlines and due dates between each order’s requirement • Ensure a safe and secure working environment • Manage and organize workstation, equipment, staging area and parts area • Research on product value • Handle goods and equipment properly to avoid damage or breakage • Maintain clean and safe housekeeping in and around warehouse • Assist in job training to new staff, participants, volunteers, and clients • Other duties as assigned Qualifications: • AS degree or 2 years of related jobs experiences working in a warehouse environment • Familiarity with a wide variety computer hardware components and operating systems • Understand the up-to-date computer hardware components verse older generations • Push or pull heavy objects into position using pallet jacks or other moving carts • Must be able to lift 50 lbs. on a regular basis • Ability to stand for long periods of time • Ability to prioritize in a constantly changing workload • Strong written and verbal communication skills • Server and Networking equipment experience a plus • Microsoft, A+, N+ certifications a plus This position reports to ITAD Supervisor Email: jobs@cews.com your resume and ensure to include [HAYWARD] in your email title
27537 Huntwood Ave, Hayward, CA 94544, USA
$18-24/hour
On-Site IT Support Technician (Part-Time, 2 Days/Week) (oakland downtown)63616649490051125
Craigslist
On-Site IT Support Technician (Part-Time, 2 Days/Week) (oakland downtown)
About Us We are a Managed Service Provider (MSP) specializing in IT solutions for architectural firms. Our clients rely on us to support complex IT environments that include Autodesk products (AutoCAD, Revit, Bluebeam, SketchUp), Adobe Creative Suite, and Microsoft 365. We focus on delivering excellent technical support and outstanding customer service. We are currently looking for an experienced On-Site IT Support Technician to provide hands-on support for our clients on a part-time basis (two full days per week, 8 hours each day). Position Summary This role is perfect for an experienced IT professional (3–5 years) who enjoys working in a client-facing environment. The position involves on-site support, troubleshooting technical issues, assisting with network and system administration tasks, and providing excellent communication with end-users. You must be organized, proactive, and confident in handling both hardware and software issues. Key Responsibilities Provide on-site technical support for desktops, laptops, and peripherals. Troubleshoot and resolve issues related to: Autodesk (AutoCAD, Revit, Bluebeam, SketchUp) Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft 365 (Outlook, Teams, OneNote) Assist with basic networking and connectivity troubleshooting (switches, routers, firewalls). Support Windows environments, including domain login issues and printer setups. Perform hardware diagnostics and replacements (RAM, hard drives, etc.). Document work and updates in Zoho Desk and IT Glue. Communicate clearly with clients regarding progress and resolutions. Requirements 3–5 years of IT support experience (MSP experience strongly preferred). Hands-on experience with: Autodesk software (AutoCAD, Revit) and plugins (e.g., pyRevit). Adobe Creative Suite and Microsoft 365 troubleshooting. Windows desktop environments and basic domain administration. Basic knowledge of network troubleshooting (firewalls, switches, VPNs). Familiarity with MSP tools: Zoho Desk, IT Glue, ClickUp, Resource Guru (or similar). Excellent English communication skills (written and spoken) for client interaction and documentation. Strong problem-solving ability with logic and common sense. Reliable transportation to travel to client sites. Preferred Qualifications Experience working with architectural firms or design software environments. CompTIA certifications (A+, Network+, Security+) or equivalent experience. Familiarity with ITIL processes. Schedule & Pay 2 full days per week (8 hours per day) – flexible scheduling available. Pay: (based on experience). How to Apply Please reply to this post to apply. Include your resume and a short cover email explaining why you’re a great fit for this role.
1109 Linden St, Oakland, CA 94607, USA
Negotiable Salary
Entry-Level IT Support Technician (san mateo)63611826186755126
Craigslist
Entry-Level IT Support Technician (san mateo)
Entry-Level IT Support Technician Pay: $30 – $40 per hour (depending on skills and experience) About Us: We’re a growing Managed Service Provider (MSP), which means we help local businesses with all things IT — from troubleshooting to keeping their networks running smoothly. As we grow, we’re looking for people who want to grow with us. You’ll get hands-on experience, learn directly from experienced IT pros, and have plenty of opportunities to build your career. The business is headquartered in the North Bay, but clients are all over the Bay Area About the Job: We want someone who enjoys working with technology and has a natural knack for problem-solving. You don’t need a long resume of IT jobs — what matters most is your technical aptitude and willingness to learn. If you like figuring out how computers and networks work, this could be a great fit. What You’ll Do: Provide basic IT support (computers, software, networking). Troubleshoot and fix technical issues. Set up and configure equipment. Travel to client sites as needed (a valid driver’s license and reliable transportation required). Support our team and clients with everyday IT needs. What We’re Looking For: Strong technical aptitude (most important). Basic understanding of IT and networking concepts. Curiosity and eagerness to learn new skills. Good communication and teamwork. Must have a valid driver’s license and be comfortable driving to client locations. Nice to Have (but not required): CompTIA A+, Network+, or similar certifications. Hands-on experience building or fixing computers. What We Offer: $30 – $40/hour based on skills and experience. Fully paid health insurance, dental, and vision. On-the-job training and mentorship. A supportive, team-focused environment with room to grow. 9/2/25 update. If this posting is up, the job is still available. If you do not attach a resume, I'm going to delete your response. I want a resume.
1005 Alameda de las Pulgas, San Mateo, CA 94402, USA
$30-40/hour
On site Executive Assistant for Physician/Non-profit (San Francisco)63582368649475127
Craigslist
On site Executive Assistant for Physician/Non-profit (San Francisco)
Executive Assistant to start 9/15/25 We are seeking a dedicated and tech-savvy Executive Assistant to support a physician retired from clinical practice and transitioning to rebuild her non-profit organization (a 501c3) focused on public health research, advocacy, and education. This role also encompasses support for the physician's self-advocacy work, which overlaps with public initiatives. Applicants must provide cover letter, resume and two writing samples for consideration. Subsequent background check and minimum two references required. In addition to more routine administrative responsibilities, the position will involve managing complex analogue and digital environments, including inventorying an extensive professional library, physical archives and integrating these with digital resources into a cohesive, HIPAA-compliant data platform being created for a planned self-hosted AI system. The candidate must be comfortable reading handwritten notes, including cursive, and managing large volumes of both physical and digital files. Work Environment & Schedule - On-site in a large home office in San Francisco. - 25–30 hours per week. Minimum 3 days per week. M–F with occasional evening and weekend hours. Salary commensurate with experience and skills. $45-$75 q hr Key Responsibilities - Provide comprehensive administrative support, including email and other correspondence, calendar management, meeting planning and coordination, and travel. - Maintain and organize analogue and digital archives. - Assist with technology troubleshooting (PCs, iPhones, printers) and serve as liaison with the MSP for IT support and system maintenance. - Manage subscriptions, software updates, and hardware upkeep. - Maintain office equipment and supplies. - Draft, edit, and proofread (in collaboration with physician) correspondence, reports, academic and journalistic articles, website and social media postings, newsletters, educational materials, policy documents, and PowerPoint presentations. - Update and maintain password and contact lists. - Research and assist in organizational development activities for funding, board and volunteer recruitment, website development, community outreach, professional networking, and educational/advocacy activities. - Coordinate events, workshops, and outreach efforts. Required Qualifications - Bachelor’s degree required (field flexible, e.g., English, Political Science, Public Health, Business, or related). - 3–5 years of experience as an Executive Assistant or in a similar role, preferably supporting senior leadership. - Exceptional attention to detail and accuracy. - Excellent English reading comprehension, writing, editing, and proof-reading skills — must be able to read and understand cursive. - Clear handwriting and speech. - Adaptable and flexible — able to accommodate and adjust to changes in work responsibilities and priorities. - Able to work independently on tasks and projects without supervision in an effective and efficient manner, but comfortable working closely with physician. - Anticipates assistance needed by identifying problems, needs, options, and solutions before being asked. - Excellent interpersonal and verbal communication skills. - Strong organizational and time-management abilities. - Ability to navigate analogue and digital information systems with accuracy. - Experience liaising with external vendors and MSPs. - Proficiency in Microsoft Office Suite, Adobe Suite, Zoom, Google Suite, and emerging tools (including AI platforms like ChatGPT). Preferred Qualifications - Masters, Doctorate or equivalent - Experience in healthcare, non-profit, advocacy, or academic environments. - Familiarity with grant writing and fundraising. - Experience in journalism, communications, or writing for diverse audiences - Paralegal experience a plus - Proficiency with Google Workspace and social media platforms - Proficiency across PC and Apple platforms - Valid California driver’s license and clean driving record Special Candidate Note: This role requires a unique blend of tech-savviness and comfort with analogue workflows. The successful candidate must be equally adept at managing digital systems and reading/writing in physical formats (including handwritten notes in cursive). While system integration and AI platform build-out are handled by the Project Engineer and MSP, the EA will provide essential end-user operational support, ensuring the smooth daily functioning of office and research activities.
2314 29th Ave, San Francisco, CA 94116, USA
$45-75/hour
Customer Service Technician (berkeley)63470503583105128
Craigslist
Customer Service Technician (berkeley)
REL Acoustics, a United Kingdom–based manufacturer of award-winning high-end sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 20 years, is seeking to hire a Technical Customer Service Representative. This full-time position with benefits is located at REL Acoustics’ U.S. headquarters in Berkeley, California. The primary focus of this position is to deliver world-class customer service and technical support to REL customers and dealers via telephone, email, chat, and forums. The representative will help troubleshoot installation and product performance questions, ensuring customers achieve the best possible listening experience. REL provides thorough technical training on our products, giving the candidate the tools to be successful. In addition to supporting customers, the role includes hands-on responsibilities such as inventory management, order processing, quality testing, and shipping/receiving of subwoofers and parts. A successful candidate will be flexible, detail-oriented, and able to thrive in a fast-paced environment. Strong written and verbal communication skills, a passion for helping people, and an appreciation for quality high-end products are essential. Candidates must be able to work well under pressure, complete daily tasks with minimal supervision, and follow established processes to ensure consistent customer satisfaction. Duties & Responsibilities Customer Experience & Technical Support • Provide exceptional customer service while troubleshooting setup, installation, and product performance issues. • Guide customers through best practices for integrating REL subwoofers into their systems. • Diagnose potential technical issues and determine when replacement parts or repairs are needed. • Respond to inquiries from audiophiles and passionate customers with professionalism and empathy. • Escalate complex or high-value opportunities to the Director of Sales or leadership. • Guide customers and dealers through the entire service process, ensuring clear updates, proactive communication, and a positive experience from initial inquiry through resolution. Support Ticket & Call Management • Manage an average of 10+ daily support tickets spanning technical, warranty, policy, and repair needs. • Resolve approximately 75% of inquiries in a single interaction. • Take ownership of customer issues from start to finish, ensuring timely follow-up and resolution. • Handle 1–15+ inbound calls per day across a wide range of customer types and concerns. • Accurately log all customer activity and interactions in CRM software, ensuring proper documentation for follow-up and future reference. • Create sales orders for warranty or service repair parts and coordinate timely fulfillment. Inventory, Shipping & Quality Control • Safeguard and maintain accuracy of inventory, including subwoofers, parts, and supplies. • Pack and ship subwoofers, replacement parts, and accessories for both domestic and international customers. • Receive and process inventory, including returns, damaged units, and shipping supplies. • Test units for quality control, including proper classification of inventory based on results • Maintain warehouse cleanliness and organization, including proper disposal of e-waste, recyclables, and packaging materials. CRM & Sales Support • Track dealer referrals and provide leadership with performance metrics. • Document customer journeys clearly to ensure consistency in follow-up and support. • Build effective relationships with customers and potential customers by actively listening to needs and offering tailored solutions. • Other duties as required to support small customer service/operations team Qualifications & Core Competencies • Customer Focus: Excellent customer service skills with the ability to communicate clearly and empathetically with people from diverse backgrounds. • Technical Aptitude: Ability to understand, explain, and troubleshoot audio products and systems. • Communication: Strong verbal and written communication skills, including technical explanations for non-technical users. • Problem-Solving: Identifies and resolves issues promptly; gathers and analyzes information skillfully; develops alternative solutions; works collaboratively. • Organization & Detail Orientation: Strong organizational skills with acute attention to detail; able to manage multiple priorities and workflows. • Teamwork & Independence: Ability to work independently while also collaborating effectively with sales, warehouse, and leadership teams. • Professionalism & Integrity: Positive attitude, strong ethics, reliability, and commitment to delivering excellent service. Desired Experience • Prior experience in customer service, technical support, or a related role, preferably in consumer electronics or audio. • Familiarity with CRM systems, ticketing platforms, or Excel for tracking customer activity. • Experience in shipping/receiving, warehouse operations, or inventory management is a plus. • Interest in music, home theater, or high-end audio systems highly desirable. Physical Requirements • Ability to lift and move products weighing up to 70 lbs.
2105 Fifth St, Berkeley, CA 94710, USA
$65,000-72,000/year
Office Engineer, Heavy Highway/Infrastructure (San Rafael)63579243094019129
Craigslist
Office Engineer, Heavy Highway/Infrastructure (San Rafael)
Experience: in Civil Engineering or Construction Management. Excellent written and oral communication skills. Detailed oriented with strong computer skills using Microsoft word, Excel and Blue Beam, strong organizational problem-solving, and analytical skills. Able to manage priorities and workflow. Strong Interposal skills. Duties: Ensure project runs smoothly and all documentation is completed timely. Process sub contract agreements, P.O.'s and change orders. Maintain drawings, specifications and logs. Assist in maintaining CPM schedules. Maintain RFI logs. Evaluate and maintain submittals. Work closely with project manager and all items pertaining to jobs.
12 Alta Vista Way, San Rafael, CA 94901, USA
Negotiable Salary
ITAD Material Handler in Hayward (hayward / castro valley)635818451518751210
Craigslist
ITAD Material Handler in Hayward (hayward / castro valley)
Company Overview Corporate eWaste Solutions a certified electronics recycler and IT Asset Disposition (ITAD) Company with a Social Impact Focus. CEWS maintains industry certifications and safety standards to ensure all electronics are managed properly and in an environmentally conscious manner. (R2v3, ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:200) We are looking to hire a passionate ITAD Material Handler to take our IT Asset Disposition (ITAD) services business line to the next level. If you are self-driven, talented, hungry, and passionate to help the environment then give us a call. Responsibilities: • Sort, process, consolidate, triage, organize, route, palletize, and package both incoming and outgoing asset materials • Capture computer hardware or relevant devices information • Follow strict data sanitization and destruction procedures when processing data-bearing assets • Label, log, and document on all assets moving in and out in the area • Inventory products at designated area, organize, and maintain shelf life • Meet or exceed monthly goals and understand the nuanced requirements, deadlines and due dates between each order’s requirement • Ensure a safe and secure working environment • Manage and organize workstation, equipment, staging area and parts area • Handle goods and equipment properly to avoid damage or breakage • Maintain clean and safe housekeeping in and around warehouse • Other duties as assigned Qualifications: • 2+ years of related jobs experiences working in a warehouse environment • Basic knowledge of computer hardware components verse older generations • Push or pull heavy objects into position using pallet jacks or other moving carts • Must be able to lift 50 lbs. on a regular basis • Ability to stand for long periods of time • Ability to prioritize in a constantly changing workload • Strong written and verbal communication skills • Strong interpersonal skills and knowledge to excel as part of a team This position reports to ITAD Supervisor Email: jobs@cews.com and ensure to include [HAYWARD] in your email title
27537 Huntwood Ave, Hayward, CA 94544, USA
$18-22/hour
Senior Technical Support Engineer - Tow Club (San Mateo)635791206832671211
Craigslist
Senior Technical Support Engineer - Tow Club (San Mateo)
# Senior Technical Support Engineer - Tow Club We're a very small start up software company for the Towing Industry. The role would have a training period, and a probationary period. ## Position Overview We're seeking an experienced Technical Support Engineer to manage customer support for our towing dispatch platform while our engineering team focuses on next-generation product deployment. This role requires a unique blend of technical expertise, infrastructure knowledge, and exceptional communication skills to serve our towing operator community. ## Key Responsibilities - Handle technical support escalations for our towing dispatch platform across web and mobile applications - Troubleshoot iOS and Android platform-specific issues affecting field operations - Diagnose desktop issues (Windows/macOS) that may be incorrectly attributed to the platform, differentiating between hardware problems, OS issues, and actual application bugs - Diagnose and resolve VoIP integration problems across various telephony platforms used by towing companies - Manage device provisioning and configuration issues through various MDM (Mobile Device Management) platforms - Monitor AWS infrastructure health and perform incident response for service outages - Execute AWS recovery procedures during critical incidents - Document recurring issues and maintain technical knowledge base - Coordinate with engineering team for issues requiring deeper technical intervention - Communicate effectively with tow operators, translating technical issues into practical guidance ## Required Qualifications - 5+ years in technical support or IT operations role - Hands-on experience with iOS and Android troubleshooting, including device logs and diagnostics - Strong desktop support skills for Windows and macOS environments, including ability to distinguish between hardware failures, OS issues, and application-specific problems - Working knowledge of AWS services (EC2, RDS, CloudWatch at minimum) - Experience with MDM platforms (Intune, Workspace ONE, or similar) - Basic understanding of RESTful APIs and ability to interpret API logs - Familiarity with VoIP systems and SIP troubleshooting - Strong written and verbal communication skills - Ability to remain patient and professional when working with non-technical end users - Comfort working independently with minimal supervision ## Preferred Qualifications - AWS Certified Cloud Practitioner or similar certification - Experience in transportation, logistics, or field service industries - Familiarity with Odoo or similar ERP systems - Basic SQL knowledge for data queries - Experience with infrastructure monitoring tools ## Personal Attributes - "Customer-first" mentality with genuine empathy for field workers - Ability to communicate technical concepts in plain language - Comfortable interfacing with blue-collar professionals who may be frustrated or in high-stress situations - Problem-solver who can work within system constraints - Self-directed learner who can quickly understand unfamiliar technologies ## Work Environment - Mixed on-site and remote work from our office location - On-call rotation for critical infrastructure issues - Occasional off-hours support during peak towing times (evenings, weekends) - Collaborative environment with direct access to engineering and product teams This role offers the opportunity to develop deep technical expertise while directly impacting the daily operations of essential service providers. The successful candidate will become a critical member of our support infrastructure, ensuring smooth operations for our towing company customers.
133 N Grant St, San Mateo, CA 94401, USA
$100,000-140,000/year
Part-Time IELTS & Standardized Test Proctor (Computer-Based Tests) (San Francisco)635818449569291212
Craigslist
Part-Time IELTS & Standardized Test Proctor (Computer-Based Tests) (San Francisco)
ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. Ideal Candidates Will Demonstrate: Clear and professional communication skills in English Strong attention to detail and ability to follow detailed instructions Teamwork and the ability to take direction from supervisors A friendly, customer-service-oriented demeanor Punctuality, efficiency, and professionalism Flexibility and adaptability Commitment to maintaining test security and confidentiality Intermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) Comfort with IT-related tasks, as many tests are delivered on computers Requirements: Must be legally authorized to work in the United States Availability for 5 to 7.5-hour shifts starting at 7:30 AM on Saturdays and Sundays Weekday availability is highly preferred Willingness to support basic IT setup and troubleshooting Duties Include: Set Up: Preparing exam rooms and equipment before testing begins Set Back: Restoring rooms and returning materials post-exam Administration: Handling test materials and administrative paperwork Candidate Check-In: Verifying identification and checking in candidates Proctoring: Monitoring exams and ensuring compliance with test regulations Security: Maintaining integrity of test materials IT Support: Assisting with computer setup, login issues, and minor technical support Transportation (if needed): Moving test equipment to off-site venues Application Process: Qualified applicants should submit: A resume/CV Two reference letters Previous test administration or invigilation experience is a plus, but not required.
California St & Battery St, San Francisco, CA, USA
$19/hour
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