Director of Executive Communities - Salesforce Executive Council

Job Title: Director of Executive Communities – Salesforce Executive Council Location: San Francisco Bay Area (Hybrid preferred) Reports to: CEO Type: Full-Time Role Overview We are launching the Salesforce Executive Council, a high-trust, invitation-only peer forum for IT executives from enterprise-scale Salesforce customers. We are seeking a mission-driven leader who can build and run this initiative end-to-end: from curating the right executive members and developing engaging content to facilitating discussions and growing the community with purpose, candor, and trust. You will be the architect, operator, and host of a truly differentiated executive community—one that encourages open, nonpartisan, vendor-free dialogue to help Salesforce leaders share insights, solve common problems, and build lasting relationships. This role requires someone who can connect deeply with senior technology leaders, craft thoughtful programming, moderate with authenticity and professionalism, and create a community that people value enough to come back to again and again. Responsibilities Community Building & Membership Recruitment Identify, vet, and personally invite IT and Salesforce executives from large enterprises (5,000+ employees) Build and manage a vetted list of target executives across industries in the Bay Area Develop messaging, outreach campaigns, and 1:1 invitations (LinkedIn, email, in-person) Cultivate relationships with members to ensure engagement, feedback, and retention Content Strategy & Programming Design agendas for executive council sessions that address both Salesforce-specific and strategic enterprise IT topics (e.g., AI, technical debt, change management, platform limits, DevOps, data strategy) Curate and prep speakers and moderators from within the community Develop guiding questions, themes, and discussion formats (fireside chats, roundtables, war story spotlights) Event Design & Facilitation Plan and host quarterly in-person gatherings in the Bay Area, starting with the July 16th session Own the logistics end-to-end (venue, schedule, invites, check-ins, follow-ups), with support from operations as needed Moderate panels and discussions using Chatham House Rule to encourage honesty and vulnerability Create a welcoming and discreet environment, akin to an executive peer group or confidential support forum Content Capture & Follow-up Summarize key (non-attributed) insights and patterns for internal reflection and future programming Maintain ongoing communications with members: reminders, recaps, topic polls, and thank-you notes Manage feedback loops to continuously improve each session Program Growth & Expansion Build a long-term growth plan for the community beyond the Bay Area Explore partnerships, advisory boards, and potential member-led chapters Collaborate closely with Flosum executives for strategic alignment (without introducing a vendor agenda) What We’re Looking For Experience 8+ years of experience in executive programs, enterprise events, customer communities, CXO councils, or peer networks Demonstrated success in recruiting senior executives and hosting strategic roundtables or councils Familiarity with Salesforce ecosystem and large enterprise IT leadership context (e.g. CIO, VP of IT, platform owners) Bonus: experience in enterprise SaaS, customer marketing, field marketing, or community-led growth Skills Executive presence: ability to connect with CIOs, CTOs, and senior directors with credibility and warmth Facilitation and moderation: skilled at guiding meaningful conversations, even among strong personalities Content development: can shape intelligent, timely, and compelling agendas and talking points Relationship building: empathetic, attentive, and diplomatic; knows how to create trust Operational agility: organized and proactive, able to handle logistics and deliver seamless experiences Communication: excellent writer and verbal communicator with a personal yet professional tone Mindset Service-oriented: sees themselves as a steward of the community, not the face of it Builder: thrives in a blank-slate, zero-to-one environment Listener-first: values curiosity and learning from others over broadcasting their own point of view Non-promotional: understands that trust is built by facilitating value, not pitching products Disciplined yet flexible: respects process but adapts in the moment to serve the group’s energy and needs Emotionally intelligent: reads the room and knows how to hold space for real conversations