confirmation / rehash (BURBANK)

Job Title: Operations Manager ​About Us ​Penelope's House Cleaning is a rapidly growing residential and commercial cleaning company dedicated to providing top-tier service to clients across the Metro Detroit area. Our service areas include Oak Park, Livonia, Farmington Hills, Dearborn, Detroit, Southfield, Ferndale, Warren, and Sterling Heights. We are seeking a highly skilled and motivated Operations Manager to lead our team, optimize our processes, and drive our continued growth. This is a key leadership role for a strategic thinker who is passionate about quality service, team development, and operational excellence. ​Key Responsibilities ​Team Leadership & Management: Oversee, train, and mentor our team of professional cleaners. Manage staffing, scheduling, and labor allocation to ensure all cleaning projects are completed on time and to the highest standards. Conduct regular performance reviews and provide ongoing coaching and feedback to team members. Foster a positive, productive, and safe work environment. ​Client Relations & Quality Control: Serve as the primary point of contact for key clients, building and maintaining strong relationships. Proactively address client feedback and resolve any service-related issues to ensure complete satisfaction and high client retention. Implement and manage a quality assurance program, including regular site inspections and audits. ​Operational & Financial Oversight: Manage and control operational budgets, including labor and supply costs. Oversee inventory management for cleaning supplies and equipment. Identify and implement process improvements to increase efficiency and profitability. Track and report on key performance indicators (KPIs), such as client satisfaction, team productivity, and financial performance. ​Recruitment & Training: Lead the recruitment and onboarding process for new cleaners. Develop and implement comprehensive training programs for new hires and ongoing professional development for the team. ​Requirements ​Proven experience as an Operations Manager or in a similar leadership role, preferably within the cleaning, hospitality, or service industry. ​Strong leadership and team-building skills with a track record of motivating and developing staff. ​Excellent communication and interpersonal skills, with the ability to build rapport with both clients and employees. ​Exceptional organizational and time-management abilities. ​Proficiency with business management software, including scheduling tools and CRM systems. ​Valid driver's license and reliable transportation. ​Successful completion of a full background check is required. ​Compensation & Details ​Pay Rate: Starting at $18.00 per hour. ​Hours: This is a part-time position, with 18 to 35 hours per week available. ​If you are a results-oriented leader with a passion for building a world-class service team, we encourage you to apply. We are excited to find someone who can help us take Penelope's House Cleaning to the next level.

*Title* Customer support/ Translation - MANDARIN / CANTONESE & ENGLISH *Experience range* 0 – 5 years (we can consider a mix of fresher’s/experienced translators/CS candidates) -Open for SPM/Diploma holders *Shifts* Permanent night shift, shift allowances provided *Work location* Cyberjaya *Language proficiency* Mandarin/Cantonese & Good English (B2/C1) - Tests to be taken - Mandatory *Working days* Monday to Friday - regular Saturday & Sunday Off *Working hours* 9 PM to 6 AM/ 10 PM to 7 AM *Salary range* • Basic salary: *RM 4000 – 5000* • Transportation allowance: *RM 500* per month (pro-rated) based on the number of working days travelled • Night shift allowance: *RM 25 per night* *22 working days = RM 550 • Total all-inclusive salary: *5000 – 6000+* *Note : RM 1000 joining bonus for all the candidates. This will be effective immediately.* *MEDICAL Benefits*  In / Out patient benefits shall be provided for self, spouse & children (if any)

Position: Home Health Care Compliance Administration Type: Hybrid, with 3-4 days per week remote. Location: Livonia Schedule: Monday through Friday from 8:00am to 4:30pm To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D LaJoy Group is seeking an additional full-time team member that possesses a high level of detail and customer service to work within a growing (and amazing) team. We are looking for a detail-oriented and highly organized Compliance and Workers' Compensation Administration Professional to ensure compliance with state and federal regulations, manage workers' compensation payments and support internal and external audit processes. This position requires 1-2 days per week in the Livonia office with some travel to Bay City or Sterling Heights Key Responsibilities Workers' Compensation • Administer and monitor workers' compensation policies, claims, payments and terminations • Serve as the liaison between the company, clients, agencies and insurance company. • Maintain accurate records of claims, payments, and communications. • Review and reconcile workers’ compensation invoices and allocate costs appropriately. Compliance • Ensure adherence to local, state, and federal labor laws, workers' compensation regulations and industry guidelines. • Develop, implement, and monitor internal compliance controls and procedures. • Prepare and submit compliance reports as required by regulatory agencies. • Provide training and guidance to staff on compliance matters. Audits • Lead preparation efforts for internal and external audits related to workers' compensation, HR, and financial compliance. • Coordinate with external auditors, insurance providers, and regulatory bodies during audits and inspections. • Collect, analyze, and submit required documentation. • Follow up on audit findings and assist in the implementation of corrective action plans. • Maintain accurate and organized audit records. Qualifications • Bachelor’s degree in Business Administration, Human Resources, Accounting, or a related field ideal or equivalent work experience. • 3+ years of experience in workers' compensation administration, compliance, or audit coordination preferred • Experience with internal and external audits preferred • Strong analytical, organizational, and communication skills. • Proficiency in Microsoft Office What We Offer! • Competitive salary and benefits package • Health, dental, and vision insurance • Immediate eligibility to the 401K plan • Paid time off and holidays • Professional development opportunities • Supportive and inclusive work environment This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue. LaJoy Group is an Equal Employment Opportunity. To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D

Who we are: Access Analytix is a technology-driven investment and trading firm. With a focus on technological innovation and operational excellence, we implement innovative investment strategies in the dynamic secondary markets of live event tickets. We are guided by our core values – Winning Mindset, Execution-Oriented, Ownership, Continuous Improvement, and being Data-Driven. At Access Analytix, we're inviting you to be part of a team that's reimagining investment in live events. Job Description: As a Business Operations Specialist Access Analytix, you'll play a pivotal role in maintaining our e-commerce operations. Your primary focus will be managing ticket inventory and sales within our internal point of sale system, ensuring real-time accuracy of e-commerce transactions. Additionally, you'll actively contribute to sales operations, inventory management, reconciliations, and various operational projects. This dynamic role in a fast-evolving industry demands problem solving, attention to detail, decisive decision-making, and a passion for continuous learning. Responsibilities: Inventory Management: Ensure prompt processing and cataloging of inventory to meet tight operational deadlines. Project Management: Lead and manage inventory-related projects as needed to drive continuous improvement. Performance Optimization: Identify and implement process improvements to enhance overall inventory performance. Inventory Accuracy and Compliance: Conduct regular audits to ensure precision and adherence to company policies and procedures. Metric Tracking: Maintain inventory-related metrics and Key Performance Indicators (KPIs) for effective performance monitoring. End-to-End Oversight: Oversee end-to-end order fulfillment, from receiving acquisition tickets to ensuring accurate and timely delivery to customers or internal systems. System Implementation: Assist in implementing and testing new fulfillment systems or process updates. Customer and Team Collaboration: Coordinate with remote teams and external partners to resolve fulfillment issues and ensure smooth operations. Requirements Schedule: Tuesday - Saturday (8:30 - 5:30) Experience Requirement: Minimum of 1 year preferred of work experience in a fast-paced environment. Educational Qualification: Bachelor’s Degree Computer Proficiency: Strong proficiency in Microsoft Excel and the ability to quickly learn and adapt to new inventory or fulfillment software. Flexible Schedule: Accommodating evenings and weekends during busy times Organizational Excellence: Highly organized with exceptional attention to detail, capable of prioritizing tasks and meeting deadlines in a fast-paced environment. Urgency and Precision: Sense of urgency coupled with an intrinsic desire to complete tasks with 100% accuracy and efficiency. Benefits This full-time position offers a competitive annual salary of $50,000 - $70,000, complemented by performance-based bonuses. Employees enjoy a comprehensive benefits package that includes health insurance, dental insurance and vision insurance.

Warehouse Manager/Potential Business Owner YOU MUST BE ABLE TO GET TO OUR WAREHOUSE LOCATION IN BLAINE, WA FOR AN INTERVIEW TO BE CONSIDERED FOR THIS POSITION. Blaine is located just off I-5 at the Canada/US border in Washington State. Our company specializes in high-quality pick-and pack services for Canadian and US customers. I am the current owner and looking for someone to not only run the warehouse operations, but who also has the ambition to own the business in the future (possibly 1-3 years) and aptitude to effectively run the business and continue to move it forward. Responsibilities include: · Direct management of a team of 6-8 team members, including direct supervision, leadership, scheduling, staffing, and assurance to quality/efficiency/safety standards for the entire team. This position must promote a positive, customer first, can-do attitude work environment. · Building and effective, professional relationship all customers. This includes making certain all correspondence (which is mainly through email) are properly followed up and responded. It will also entail visiting tour largest customer located in Vancouver BC on occasion (typically once or twice a year). · Overall warehouse responsibility for warehouse space and inventory. This includes safety, organization, and operational efficiency for the more than 2000 SKUs we manage. · Getting dirty when needed (which occurs daily). Help the team pick/pack/ship/stock or whatever else is required to promote the highest level of customer satisfaction. · Continual process improvement. Continually evaluate and re-evaluate processes, metrics, and errors to drive constant process improvement in the areas of quality, efficiency, and safety. · Build an effective team. Establish employee accountability and work with each team member to motivate and bring out the best in each. Recruited and develop staff as needed. Job Requirements: · This is a physical, fast-paced environment. Applicants must be able to be on their feet all day and routinely and safely lift, manage, and carry boxes up to 50 pounds on their own, and move heavier boxes on occasion safely. · At least 1 year forklift experience. If your forklift certification is not current, we can re-certify you. · At least two years warehousing experience and one year account management or customer management experience. Managing large scale pick-and-pack experience is a PLUS. · At least 2 years successfully directly managing teams of +5 people. This includes conducting reviews, addressing all personnel issues, and hiring. · UPS and USPS on-line shipping experience is a PLUS. · You must be IT-literate. Applicants do not need to be IT experts, but do need to be able to set up a PC, troubleshoot basic computer, network, and printer issues, have good experience with Excel/Word/Google Sheets, and have experience using third-party inventory applications.

Substance is a leading talent firm offering flexible hiring solutions, including fractional, remote, and permanent roles across all levels, from entry to C-suite. Our focus is on providing companies with top-tier talent while delivering up to 70% in cost savings by sourcing from low-cost regions. We aim to match companies with the expertise they need for any business challenge. What is Fractional Work? Fractional roles allow professionals to dedicate part of their time to a project, typically for 3-12 months. These roles offer flexibility and differ from traditional contract or freelance work, as they involve deeper strategic contributions. Whether remote or hybrid, fractional work provides high-impact solutions for businesses looking for part-time but experienced professionals. Who Needs Fractional Talent? Companies of all sizes—from startups to established enterprises, across all sectors —seek fractional talent during key growth phases or transitions. They benefit from senior expertise without the cost or need for full-time employees. Types of Roles for Fractional and Remote Work: Roles span all levels, including finance, operations, marketing, HR, and project management. Whether you're a seasoned CFO, mid-level operations manager, or a marketing specialist, fractional work provides opportunities to leverage your expertise for impactful results. Requirements We’re looking for professionals across all experience levels with proven expertise in their fields. Candidates should be highly hands on, possess excellent stakeholder management, strong project management and communications skills. Candidates must have a track record of delivering results in dynamic environments. Roles typically range from 3-12 months, with flexibility for remote or hybrid work settings. If you're looking for a flexible way to make a significant impact, Substance has the opportunities for you. Benefits Depending from company to company you are assigned with and the length of the fractional assignment At Substance, we believe in genuine connections, not just filling roles. If your profile is a strong match, you’ll hear from us within 1-2 weeks. If not, no empty promises—just know we appreciate your interest, and we’ll keep you in mind for future opportunities where you can truly make an impact. Our focus is on building meaningful partnerships, so when the right role comes along, we’ll be ready to make it count. Getsubstance.co Pte. Ltd. | EA License No: 24C2398