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NOW HIRING- CUST SVC POSITION (I17)

$18-20/hour

10219 N 36th Ave, Phoenix, AZ 85051, USA

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Description

Our company is seeking the right candidate to join our growing team! We are a services firm that coordinates and dispatches all routine maintenance, repairs, and projects for our client with locations across the US. We have several positions available. Responsibilities Include - Oversight of your individual projects from beginning to end - Dispatching service order, knowledge of service work order status, validating detailed notes, collection of invoices, resolution of any escalations, and close out - Network, recruit, obtain bids, then negotiate to meet budget given for each project - Research additional vendors to be added into network, if they do not exist already - Must be able to report on all open orders and update up-line to executive leadership - Heavy phone time with clients, contractors, and 3rd parties - Ensure each project has the required documentation to close out each work order for payment Qualifications & Skills - Knowledge & experience with facilities services & management - Knowledge & experience working with 3rd party HVAC/ electrical/ lighting/ plumbing - Baseline construction knowledge is a plus - Meet deadlines and quality assurance standards - Must be able to work under pressure, in a fast paced work environment - Strong communication skills, able to negotiate and work with vendors - Detailed-oriented, multi-tasker able to manage multiple projects and desire to learn - Computer skills; Microsoft Outlook, Excel, Word, OneDrive - Software skills; Adobe Pro, PDF, and others - Internet search skills - Sales skills preferred but not required - Must be on time, reliable, professional Compensation & Perks - We provide excellent incentives based on performance - Hourly $18 - $20/ DOE plus bonus - Annual bonus based on project completions - Casual dress code Send your resume through this posting above for immediate consideration. Key words: Service coordinator, customer service, dispatcher, dispatch, coordinator, management service, facilities coordinator, facilities, services management, services, facilities management, work order

Source:  craigslist View original post

Location
10219 N 36th Ave, Phoenix, AZ 85051, USA
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Lead Dispatcher (Anchorage)
POSITION SUMMARY: The Lead Dispatcher oversees and provides direction across all shifts including 24/7 work scheduling, training, and compliance. They ensure operational effectiveness of all communications equipment, systems, and processes to maintain seamless and efficient dispatch operations. DUTIES AND RESPONSIBILITIES: The successful candidate will: • Supervise and lead a team of dispatchers by: o Effectively assigning tasks and managing workloads. o Provide guidance, mentorship, and ongoing support to dispatchers. o Training and developing dispatchers to enhance performance and ensure compliance with protocols. o Addressing and resolving discipline issues in accordance with company policies. • Receive, assess, prioritize transport requests, and input data into the dispatch system for both air and ground medical transportation. • Assign aircraft, medical teams, and ground ambulances based on location, availability, and urgency. • Monitor flights and ambulances in real time, providing updates on transport status, estimated arrival times, and operational concerns while maintaining constant communication with pilots, EMTs, paramedics, and medical staff to ensure safe and timely patient transport. • Monitor all radio and telephone traffic, promptly detecting and relaying pre-alerts to facilitate rapid unit deployment. • Generate and submit reports following each transport. • Complete and submit daily status reports, including response time exceptions, compliance with response times, and reporting unusual incidents such as complaints, accidents, injuries, or call-offs. • Ensure compliance with FAA regulations for air transport, DOT regulations for ground transport, HIPAA guidelines, and company policies. • Accurately complete pre-authorization forms as required. • Other duties as assigned. JOB SPECIFICATIONS: • Ability to thrive in a fast-paced, high stress-environment while multitasking, maintaining accuracy, and making rapid decisions. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Provide outstanding customer service to external and internal customers. • Proficiency in computer systems, including dispatch software, Microsoft Office, and data entry. • Excellent verbal and written communication skills. • Strong attention to detail, organization, and problem-solving abilities. • Demonstrated ability to handle crisis situations and make sound judgments. • Ability to work independently in a positive and productive manner. • Maintain confidentiality and securing sensitive information. MINIMUM REQUIREMENTS: • High school Diploma or equivalent. • Emergency Medical Dispatcher (EMD) Certification, required. • Certified Ambulance Dispatcher (CAD), preferred. • Four (4) years of dispatching experience in emergency services, transportation, aviation, or logistics.; Or any equivalent combination of experience and training which provides the required knowledge, skill, and abilities. • Two (2) years prior leadership or supervisory experience; Or any equivalent demonstrated ability to coordinate teams, communicate effectively, and make critical decisions. • Clean state and federal background check. SCHEDULE AND WORK ENVIRONMENT: • 24/7 operations requiring shift work, including nights, weekends, and holidays. o 7 days on 7 days off, 12-hour shift • Office-based role using computers, telecommunication systems, and real-time transport monitoring. PHYSICAL REQUIREMENTS: • Sitting for Extended Periods: Majority of the shift will be spent at a workstation using computers, telephones, and dispatch systems. • Manual Dexterity: Frequent use of a keyboard, mouse, radio equipment, and other communication devices. • Hearing and Speech: Clear verbal communication is essential for radio and phone communication with pilots, medical teams, and hospitals. • Visual Acuity: Ability to read multiple screens, maps, flight tracking software, and dispatch logs. • Multi-Tasking Ability: Handling multiple calls, monitoring ongoing transports, and responding to real-time emergencies. • Occasional Standing or Walking: Moving within the office environment to access documents, whiteboards, or coordinate with team members. • Stress Management: Working in a high-pressure environment with urgent and critical decision-making responsibilities. ADDITIONAL INFORMATION: NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by Knik Tribe Native Preference Policy 6.120, Knik Tribe maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household member of Native families, which includes foster or traditionally adopted Native children. DETAILS OF EMPLOYMENT: • Location: Anchorage • Supervisor: General Manager • Schedule: Rotational, Full-Time, Non-Exempt • Salary: $30.00- $38.00 per hour To Apply: Submit Resume to: Human Resources at hr@kniktribe.org For more information or to download the job description visit www.kniktribe.org/careers
1706 N Williwaw Way, Wasilla, AK 99654, USA
$30-38/hour
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