Customer Service Rep Needed! (Dakota Dunes, SD)

Help Us Transport the World's Most Precious Cargo! Now Hiring School Bus Drivers in Seward, AK! First Student Seward is looking for passionate individuals looking to make a difference in children's lives. Our bus drivers are deeply connected members of their communities, making them an integral part of the First Student family. WHY WAIT? CLICK HERE-Apply today! Questions? 907-262-4921 or apply today and help us keep people moving! First Student. Caring for students today, tomorrow, together. Non-driving monitor positions also available! First Student is proud to offer: $23.85/HR Starting Wage, Paid CDL Training, and up to $2,000 Sign-on Bonus.* *Conditions Apply, See location for details. Offer ends 12/31/25 FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

POSITION SUMMARY: The Lead Dispatcher oversees and provides direction across all shifts including 24/7 work scheduling, training, and compliance. They ensure operational effectiveness of all communications equipment, systems, and processes to maintain seamless and efficient dispatch operations. DUTIES AND RESPONSIBILITIES: The successful candidate will: • Supervise and lead a team of dispatchers by: o Effectively assigning tasks and managing workloads. o Provide guidance, mentorship, and ongoing support to dispatchers. o Training and developing dispatchers to enhance performance and ensure compliance with protocols. o Addressing and resolving discipline issues in accordance with company policies. • Receive, assess, prioritize transport requests, and input data into the dispatch system for both air and ground medical transportation. • Assign aircraft, medical teams, and ground ambulances based on location, availability, and urgency. • Monitor flights and ambulances in real time, providing updates on transport status, estimated arrival times, and operational concerns while maintaining constant communication with pilots, EMTs, paramedics, and medical staff to ensure safe and timely patient transport. • Monitor all radio and telephone traffic, promptly detecting and relaying pre-alerts to facilitate rapid unit deployment. • Generate and submit reports following each transport. • Complete and submit daily status reports, including response time exceptions, compliance with response times, and reporting unusual incidents such as complaints, accidents, injuries, or call-offs. • Ensure compliance with FAA regulations for air transport, DOT regulations for ground transport, HIPAA guidelines, and company policies. • Accurately complete pre-authorization forms as required. • Other duties as assigned. JOB SPECIFICATIONS: • Ability to thrive in a fast-paced, high stress-environment while multitasking, maintaining accuracy, and making rapid decisions. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Provide outstanding customer service to external and internal customers. • Proficiency in computer systems, including dispatch software, Microsoft Office, and data entry. • Excellent verbal and written communication skills. • Strong attention to detail, organization, and problem-solving abilities. • Demonstrated ability to handle crisis situations and make sound judgments. • Ability to work independently in a positive and productive manner. • Maintain confidentiality and securing sensitive information. MINIMUM REQUIREMENTS: • High school Diploma or equivalent. • Emergency Medical Dispatcher (EMD) Certification, required. • Certified Ambulance Dispatcher (CAD), preferred. • Four (4) years of dispatching experience in emergency services, transportation, aviation, or logistics.; Or any equivalent combination of experience and training which provides the required knowledge, skill, and abilities. • Two (2) years prior leadership or supervisory experience; Or any equivalent demonstrated ability to coordinate teams, communicate effectively, and make critical decisions. • Clean state and federal background check. SCHEDULE AND WORK ENVIRONMENT: • 24/7 operations requiring shift work, including nights, weekends, and holidays. o 7 days on 7 days off, 12-hour shift • Office-based role using computers, telecommunication systems, and real-time transport monitoring. PHYSICAL REQUIREMENTS: • Sitting for Extended Periods: Majority of the shift will be spent at a workstation using computers, telephones, and dispatch systems. • Manual Dexterity: Frequent use of a keyboard, mouse, radio equipment, and other communication devices. • Hearing and Speech: Clear verbal communication is essential for radio and phone communication with pilots, medical teams, and hospitals. • Visual Acuity: Ability to read multiple screens, maps, flight tracking software, and dispatch logs. • Multi-Tasking Ability: Handling multiple calls, monitoring ongoing transports, and responding to real-time emergencies. • Occasional Standing or Walking: Moving within the office environment to access documents, whiteboards, or coordinate with team members. • Stress Management: Working in a high-pressure environment with urgent and critical decision-making responsibilities. ADDITIONAL INFORMATION: NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by Knik Tribe Native Preference Policy 6.120, Knik Tribe maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household member of Native families, which includes foster or traditionally adopted Native children. DETAILS OF EMPLOYMENT: • Location: Anchorage • Supervisor: General Manager • Schedule: Rotational, Full-Time, Non-Exempt • Salary: $30.00- $38.00 per hour To Apply: Submit Resume to: Human Resources at hr@kniktribe.org For more information or to download the job description visit www.kniktribe.org/careers

Help Us Transport the World's Most Precious Cargo! Now Hiring School Bus Drivers in Glennallen, AK! First Student Copper River is looking for passionate individuals looking to make a difference in children's lives. Our bus drivers are deeply connected members of their communities, making them an integral part of the First Student family. WHY WAIT? CLICK HERE-Apply today! Questions? 907 822-4333 or apply today and help us keep people moving! First Student. Caring for students today, tomorrow, together. First Student is proud to offer: $27.50/HR Starting Wage, Paid CDL Training and $2,000 Sign-On Bonus.* *Conditions Apply, See location for details. Offer ends 12/31/25. FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.