Tech-Savvy Assistant for CPA & Business Growth Firm-Denver Tech Center

Job Description: Customer Resolution Specialist Department: Office Reporting Structure: Reports directly to the Manager Job Summary: The Customer Resolution Specialist is all about helping customers when they have a problem. You'll be the person that they talk to in order to get things sorted out. Your job is to find a solution that makes the customer happy and is also fair for the company. You turn frustrated customers into loyal ones. Currently, the company is expanding across the country and learning how to work remotely in a "workation" style, so expect to travel often with company leadership. The environment is relaxed, chill, 420, music and good vibes, with pool and gym access on site. Major Responsibilities: - Proactively reach out to customers regarding their account status through various channels (phone, email, SMS), serving as a primary point of contact. - Practice active listening to fully understand the customer's unique situation, needs, and concerns. - Collaborate with customers to develop and negotiate sustainable action plans that align with company guidelines and meet the customer's needs. - Provide clear, compassionate communication to guide customers through processes, options, and next steps. - Focus on preserving and enhancing the customer relationship, ensuring they feel heard, valued, and supported. Qualifications: - Able to work closely with others in a group setting - Knowledge of office management systems and procedures - MS Office and English proficiency - Outstanding organizational and time management skills - Up-to-date with latest office gadgets and applications - Ability to multitask and prioritize daily workload - Excellent verbal and written communications skills - Discretion and confidentiality Other Requirements: -Collaborative Team Player "We value candidates who thrive in a cooperative team environment, take direction well, and contribute positively to group dynamics." -Strong Emotional Intelligence & Professionalism "We’re looking for someone with a solutions-oriented attitude, patience, and the ability to navigate tasks with grace under guidance." -Adaptable & Receptive to Feedback "The ideal candidate is proactive yet comfortable following established protocols and eager to learn from leadership." -Diplomatic Communication Skills "You’ll excel in this role if you’re tactful, articulate, and able to work harmoniously with diverse stakeholders." -Critical Thinking & Initiative "We need a detail-oriented professional who balances independent problem-solving with teamwork." Please apply with your resume or experience.

Awesome opportunity to represent multiple Real Estate firms that operate in different sectors of Real Estate; a real estate brokerage, an investment company that renovates properties, company that buys and holds real estate and a residential construction company. We are seeking a mood-maker and daily motivator!!! You must be an expert at handling high demand in a fast-paced environment. If you’re upbeat, organized, detail-oriented, and a self-directed leader who can anticipate needs and prioritize tasks as they arise this position is for you. You’ll play a crucial role in keeping the client processes and relationships on track while ensuring that the business runs smoothly, and efficiently. Summary of Duties: • This position requires you to receive/make calls and contact with internal/external clients/contractors • Support the team and leadership in scheduling meetings and screening of incoming candidates • Keep many tasks well organized and scheduled to meet deadlines without errors. • Assist with transacting and coordination of closing for our current clients • Manage Fields Ops activities such as scheduling utilities and supply routing to contractors • Update bookkeeper and other invoicing for vendors • Intake all incoming communications, while capturing client data, and nurturing preexisting relationships • Generate, review and obtain signed contracts What We Offer • Hourly rate plus commission on every closed deal Qualifications: • Bilingual a plus • REI knowledge is required • Proven experience in customer service • Self-motivated and able to perform tasks independently • Highly organized - you’ll be working inside of our CRM and managing the leads and scheduling calls to follow up • Text and email savvy along with demonstrated follow-up skills. • Ability to be independent and a self-starter; is self-motivated and takes initiative. • Ability to multi-task in a fast-paced environment and manage multiple projects Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers

Overview: We are seeking a detail-oriented and proactive Administrative Assistant to provide essential administrative support and contribute to the smooth and efficient operation of our general office duties for our established, year-round maintenance and service department. We are a happy, fun, and young-minded company celebrating 40 years of business, the ideal candidate has experience in the pool industry and wants to continue to improve their skills and grow their career in a career-focused company! This role involves managing communications, ordering/receiving/stocking materials, organizing meetings, maintaining records, and assisting with various office tasks as needed from the maintenance department and other departments if needed and available. The position reports directly to the Administrative Director and collaborates closely with all other senior staff members as needed. Responsibilities: • Answer and direct phone calls, emails, and other forms of communication. • Schedule and coordinate meetings, appointments, and travel arrangements. • Prepare, proofread, and manage documents and reports. • Maintain the office filing system (both paper and digital). • Inventory office and field materials and supplies, including ordering, receiving, and stocking. • Organize events and company functions. • Handle confidential information with discretion and professionalism. • Provide general support to all company staff. • Perform miscellaneous tasks as assigned. Qualifications High school diploma or equivalent. Proficient in Microsoft Office (Word, Excel, PowerPoint). Proficient in Google Documents (Docs, Sheets, etc.). Strong organization and time management skills. Ability to work independently and as part of a team. Clean driving record. (At least for the past 5 years) Attention to detail. Positive attitude. Strong problem-solving skills. Ability to manage stress in an efficient, proactive, and productive way. Must be dog friendly. (We have at least one dog in the office daily.) Benefits: 3% 401(k) Matching. 88-128 Hours Paid time Off – Increases with length of employment. 40 Hours Paid Maternity/Paternity leave (after 1 yr employment). Annual Winter and Summer bonuses – up to $3,000.00 and one week’s pay. Biannual raises! 50% Medical Insurance Matching. Cafeteria Supplemental Insurance Plan. Compensation: $20.00-$25.00+ per hour. Winter and Summer Bonuses. Professional Growth Opportunities: Aquality Pools & Spas is dedicated to the ongoing development and education of its employees. As an industry leader in professional training, we provide consistent opportunities for staff to obtain new certifications and advance within the company. We believe that continued education not only enhances your skills but also opens the door to greater financial rewards and career growth within your role. We are consistently growing and evolving as a company and are looking for someone that will continue to grow with our working family. If you think you would be the right fit we would love to hear from you!

First Pointe Management Group (FPMG) specializes in acquiring and developing distinctive properties. Our hands on management approach, professionalism and diverse portfolio enables us to create a unique position in the industry. Our in-house training department educates our new employees from the very beginning of their journey and ongoing with both in-person and web-based training allowing us to develop the most talented associates in the industry. We are currently searching for a friendly, energetic full time Leasing Consultant for our 300 unit apartment community located in Citrus Heights, CA. This exciting position requires you to encourage prospective residents to live at the community with engaging tours highlighting amenities, assisting current residents with exceptional customer service, and walking the community daily to ensure its’ aesthetics and safety. Schedule: Saturday- Wednesday from 8:30am to 5:30pm What You Will Bring (please apply if you meet these requirements): • 1 year of sales, administrative, hospitality/hotel, leasing or customer service experience. • Computer proficiency in MS Office, and the ability to work in other computer software systems • Enthusiasm for learning new things is a must! Our Benefits That Benefit You: We encourage a vibrant and fun work environment and growth opportunities. FPMG provides eligible employees (and their families) with an opportunity to enroll in a variety of benefit programs, including medical, dental and vision insurance. We also provide a robust Employee Assistance Program for employees and some family members. Employees can enroll in our company’s flexible spending accounts, retirement savings plans, life, disability insurance and long-term care programs. Employees will accrue up to 80 hours annually of vacation and California paid sick leave. Will also enjoy nine paid holidays throughout the calendar year. The salary range for this position is $20-22 per hour. Other compensation includes but is not limited to: leasing and renewal commissions, mileage reimbursement and if applicable housing discounts. The compensation that will be offered to the successful candidate will depend on factors such as the candidate’s experience and qualifications. Submit your resume through this link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b566c9e0-de1e-49a4-9464-b338295be70c&ccId=19000101_000001&jobId=578491&source=CC2&lang=en_US

Admin Assistant needed for our facility! Located in the Southwest Suburbs, seeking for an individual to join our team! Primary Responsibilities: • Scheduling & Calendar Management: Arranging appointments and meetings • Communication: Answering phones, responding to emails and correspondence, and acting as a liaison between internal and external parties. • Document Management: Creating, editing, and filing documents, reports, and presentations. • Office Operations: Ordering and maintaining office supplies, managing office equipment, and assisting with basic bookkeeping or expense reports. • Data & Information Management: Performing data entry, maintaining databases, and organizing both physical and electronic filing systems. • Visitor & Client Support: Greeting visitors and acting as a first point of contact for inquiries. •Meeting Support: Preparing for meetings, taking minutes, and coordinating logistics.  Essential Skills • Organization: The ability to manage multiple tasks and prioritize effectively. • Communication: Strong verbal and written communication skills. • Technical Proficiency: Competence in using word processing, spreadsheet, and internal database software. • Interpersonal Skills: A professional demeanor when interacting with colleagues and clients. • Adaptability: The capacity to handle a variety of tasks and adapt to the evolving needs of a workplace. • Discretion: The ability to handle confidential information with professionalism. • Fill in as a floater in various positions as needed Full-time benefit available - Health Insurance, Dental & Vision insurance, paid holidays, vacation time, personal days and 401K. A 90-day probationary period will be in place that will help review your work, which can lead to an increase in pay. Please submit resume Email submissions O.K.

THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The City of Sacramento is seeking a Senior Staff Assistant to join the Facilities and Real Property Division within the Public Works Department. The Senior Staff Assistant will play an important role in supporting the Building Operations team through a wide range of clerical and administrative functions. Working under the direction of the Building Services Manager, the Senior Staff Assistant will provide complex clerical support related to the operation of large, multi-tenant, City-owned properties and Central Services operations. Typical duties will include researching and tracking work orders, maintaining records and databases, preparing reports and correspondence, and facilitating communication with Facilities staff to ensure accurate documentation and timely follow-up. This position will also assist with scheduling, processing invoices and purchase requisitions, assist with outgoing and incoming mail and maintaining filing systems that support the day-to-day operations of the division. IDEAL CANDIDATE STATEMENT The ideal candidate thrives in a fast-paced environment and demonstrates excellent interpersonal and customer service skills. They are detail-oriented, ensuring that all tasks are completed accurately and efficiently. The candidate will be capable of clear and effective communication with both internal teams and external customers, maintaining professionalism while addressing concerns and providing information. Under general supervision, a Senior Staff Assistant performs a wide variety of responsible, confidential and complex clerical duties; compiles, types and proofreads documents; sorts, files, and distributes documents and correspondence; compiles and maintains confidential materials; maintains records; responds to inquiries. EXPERIENCE AND EDUCATION Experience: Three years of progressively responsible clerical experience equivalent to a Staff Assistant classification in the City of Sacramento. Substitution: Completion of specialized business or clerical courses may substitute for experience on a year-for-year basis to a maximum of one year. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. Job Announcement Posting Dates: 10/03/2025 – 10/24/2025. Salary: $23.92 - $33.66 Hourly $1,913.72 - $2,692.79 Biweekly $4,146.38 - $5,834.38 Monthly $49,756.61 - $70,012.54 Annually For a detailed job description and to apply: https://www.governmentjobs.com/careers/saccity/jobs/5087019/senior-staff-assistant?keywords=Senior%20Staff%20Assistant&pagetype=jobOpportunitiesJobs