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Location:
Alameda
Category:
Medical Administration

Workable
Neurology Clinical Support Representative
We are seeking a customer-focused Neurology Clinical Support Representative to join our onsite team in Palo Alto, CA. In this role, you will work closely with our customer service and sales teams, ensuring support for customers using our cloud based medical devices and applications. Prior experience in neurology (R.EEG T., R. PSG T., or CNIM credential) is required.
Requirements
Key Responsibilities
Provide technical and customer support for existing and new clients
Provide escalation support to ensure timely issue resolution and customer satisfaction
Ensure accurate and timely documentation within QA and CRM systems
Conduct web-based product presentations, education, customer and employee training, and system installations
Collaborate with customer IT teams to troubleshoot issues and maximize software performance
Assist at industry conventions and workshops as requested by management to assist with product demonstrations and user training
Create and maintain product documentation (manuals and guides)
Maintain and systematically expand market share through strategic sales support and outreach
Participate in new sales campaigns and strategies in collaboration with marketing and sales teams
Follow and uphold company policies and compliance guidelines
Qualifications & Skills
Education & Experience:
Bachelor’s degree or college diploma, or current certification (R.EEG T., R. PSG T., or CNIM credential) required
2–4 years of experience in clinical role as a R.EEG T., R. PSG T., or CNIM credentialed technologist
Technical Skills:
Proficient in Microsoft Office (Excel, Word, Outlook), Google applications, and web browsers
Strong understanding of Windows operating systems, networking basics, and software troubleshooting
Proficient with neurodiagnostic hardware and software
Core Competencies:
Excellent communication and customer service skills
Ability to problem-solve, prioritize, and work efficiently under pressure
Adaptable to changing requirements and comfortable working independently and within a team
Strong writing skills to support creation and maintenance of customer facing documentation
Detail-oriented with strong time management and organizational skills
Professional and solutions-oriented approach when interacting with clients and colleagues
Interview Process:
Phone Screening (HR) > Online Interviews (with each Hiring Manager) > Final Interview

Palo Alto, CA, USA
Negotiable Salary

Workable
Surgery Center Administrator
Job Title: Surgery Center Administrator – ASC
Location: Walnut Creek, CA
Seniority: Director | Full-time
Industry: Healthcare | Ambulatory Surgery | Administration
Avant Tech is seeking an experienced and dynamic leader to oversee operations at a busy multispecialty Ambulatory Surgery Center (ASC) in Walnut Creek, CA.
Specialties at This Location:
General, Orthopedic, ENT, Urologic, Hand, Pain, Colorectal, and Podiatric Surgeries
4 fully equipped Operating Rooms
Key Responsibilities:
Operational & Clinical Oversight
Manage daily operations and ensure high-quality patient care
Partner with the Medical Director and physicians to grow service lines
Oversee regulatory compliance and risk management
Business & Financial Management
Develop and control budgets, purchasing plans, and external contracts
Drive performance metrics and participate in Monthly Ops Reviews with USPI HQ
Staff & HR Leadership
Lead and mentor a multidisciplinary team of clinical and non-clinical staff
Conduct reviews, manage productivity metrics, and lead recruiting efforts
Quality Assurance
Drive continuous improvement, infection control, and safety programs
Serve on the Quality Improvement Committee and handle credentialing processes
Physician & Partner Relations
Build strong, productive relationships with surgeons and medical staff
Serve as a key liaison with the governing board and USPI partners
Requirements
Minimum 3 years in a leadership role at an ASC or hospital surgery department
Strong understanding of outpatient surgery operations and financial performance
Proven experience in physician engagement and team development
Bachelor’s degree required; advanced degrees (MSN, MHA, MBA) a plus
Excellent communication, organizational, and decision-making skills
Experience with orthopedics or multispecialty surgery centers preferred
Benefits
Comprehensive health, dental, and vision insurance
401(k) with employer match
Generous paid time off and parental leave
Relocation assistance available
First-day coverage for benefits and wellness programs

Walnut Creek, CA, USA
Negotiable Salary

Workable
Surgery Center Administrator (ASC)
Position: Surgery Center Administrator (ASC)
Location: Nashville, TN or Charlotte, NC – full-time, on-site
Compensation: $165k – $185k base + annual bonus, signing bonus, full benefits, paid relocation
Key Responsibilities
(what you will lead and deliver)
Operational Leadership
Direct day-to-day operations for a 4 ORs + 1 treatment room; specialties include ENT, General Surgery, GI, GYN, Ophthalmology, Oral Surgery, Orthopedics, Podiatry, Pain Management.
Serve as chief liaison among Governing Board, Medical Staff, and all facility departments; report facility performance at scheduled board meetings.
Designate and mentor an acting administrator when absent; ensure seamless leadership coverage.
Plan and execute facility growth strategies, service mix, and capital projects in line with partnership agreements.
Lead monthly Operations Review with the home-office team, presenting KPIs, financials, and improvement plans.
Business & Financial Management
Own the annual operating and capital budgets; oversee staffing levels, supply chain, and GPO compliance.
Establish procedure pricing through cost analysis and market benchmarking.
Negotiate and manage external contracts (physician block time, ancillary services, maintenance, purchasing).
Deploy and monitor EDGE™ operational processes and integrate them into the Quality & Performance Improvement (QPI) program.
Safeguard internal controls and ensure ongoing accreditation and regulatory compliance (CMS, AAAHC/Joint Commission, OSHA, HIPAA).
Clinical & Quality Oversight
Partner with the Medical Director to sustain high clinical standards, update policies, and introduce new surgical services.
Oversee nursing, SPD/central supply, medical records, housekeeping, and all contracted clinical services.
Chair—or delegate to—Quality Improvement and Infection Control programs; track metrics, investigate variances, and drive corrective actions.
People & Culture
Lead, develop, and evaluate exempt and non-exempt staff; conduct annual reviews and implement training, orientation, and productivity programs.
Champion a culture of zero harm, patient‐first service, and continuous improvement.
Facilitate monthly all-hands meetings to communicate goals, progress, and recognition.
Business Development & Community Relations
Execute the facility sales/marketing plan; cultivate surgeon relationships and identify service-line expansions appropriate for an ASC.
Represent the center at corporate meetings and in professional associations; maintain positive public and physician relations.
Requirements
Proven leadership as an Administrator (or equivalent director role) in an Ambulatory Surgery Center or hospital surgical services with ASC exposure.
• Demonstrated success managing multi-specialty OR operations, budgets, and regulatory surveys.Education & Credentials• Bachelor’s degree in healthcare, business, nursing, or related field (master’s preferred).
• Current ACLS/BLS certification (or ability to obtain).Financial Acumen• Hands-on P&L responsibility, budgeting, and contract negotiation experience.Regulatory & Quality• In-depth knowledge of CMS Conditions for Coverage, state/federal regulations, and accreditation standards (AAAHC, Joint Commission, etc.).Leadership & Communication• Track record of building high-performing teams, fostering physician partnerships, and presenting to executive boards.
• Excellent written and verbal communication skills.Technical Proficiency• Familiarity with EDGE™ or comparable performance-improvement systems and EMR/PM software common to ASCs. I - Demonstrated management of higher-scale P&Ls (high six- to low seven-figure revenue) corresponding to larger OR count and expanded service lines - Proven ability to deploy and oversee EDGETM (or comparable QPI system) across nine surgical specialties at higher case volumes Relocation• Willingness to relocate to Walnut Creek, CA (paid relocation provided).
California Department of Public Health (CDPH) vs. TN Dept. of Health
Benefits
What We Offer
Competitive base salary with performance bonus and sign-on bonus
Comprehensive medical, dental, vision, and 401(k) plan
Paid relocation and generous PTO/holiday schedule
Professional development support and a collaborative, patient-centric culture
Ready to advance a high-performing ASC? Apply today and help us deliver exceptional surgical care while continually raising the bar on quality and efficiency.

Walnut Creek, CA, USA
$165,000-185,000/year

Workable
Appointment Clerk/Medical Receptionist
Under the direction of the Medical Reception Supervisors, the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency in as much as it is the first contact via telephone by the prospective patient with the clinic. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. This individual must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can do” attitude. Patient services are the key priority in this position requiring the Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.
This is a full-time position working 40 hours per week, typically Monday through Friday with periodic Saturday hours.
Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education, and more.
Compensation: $21.00 - $22.05 per hour, depending on experience.
This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees.
Responsibilities:
Performs day-to-day administrative functions and general office duties.
Provides information to Clinic callers according to the Clinic’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times.
Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of visit and directs patients/clients/visitors to the appropriate person or department(s).
Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements.
When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit.
Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
Informs patient of any existing balance noted in computer and requests patient be prepared for any payment due at time of visit.
Calls patients daily to confirm the next day’s appointment.
Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate.
Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.
Attends scheduled department staff and clinical meetings.
Performs all duties and services in full compliance with TVHC’s Service Excellence Standards.
Performs all duties in support of successful EHR/EPM implementation.
Requirements
High School Diploma or GED required.
Bilingual in English and Spanish required.
One year of healthcare experience highly preferred.
Prior administrative or clerical experience in clinical or community-based setting highly preferred.
Qualifications:
Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.
Must be highly flexible; able to accommodate changing needs of the department.
Knowledge of basic math and modern office procedures.
Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks.
Willingness to work evenings and/or weekends.
Ability to travel to designated locations as required by supervisor.
Basic to intermediate computer knowledge and skills.
Training and/or experience with computer data entry and ability to type a minimum of 45 WPM.
Benefits
We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

San Leandro, CA, USA
$21-22.05

Workable
Medical Coordinator
Pay Range: $31.34 to $36.16/hour
JOB CULTURE
The Masons of California are committed to a culture of leadership. Our culture is to provide superior service to the members, residents, and staff through a sound and progressive model of service/care which aligns our mission, vision, and operations. We demonstrate excellence in core service and understand the true value of time, budgets, safety, and satisfaction. We are dedicated to disciplined innovation while creating a culture of continuous quality improvement - we are a learning company. We are committed to sharing our knowledge and being an organization that naturally attracts the best and brightest talent. We are can able to perform both essential functions and measurable behaviors while being team-oriented, caring and honest.
JOB SUMMARY
Facilitate the processing of Medical applications and renewals working closely with the Social Services Department. Reports to Revenue Manager. Research for any opportunity to increase revenue from eligible medical benefits.
ESSENTIAL FUNCTIONS
Facilitate MediCal applications, redeterminations, and MediCal County transfers, and renewals working closely with the Social Services Department. Create a database/working file to monitor residents for MediCal applications and renewals.
Complete 100% of required MediCal redeterminations and County transfers within designated deadlines.
Maintain and update resident MediCal status database with 100% accuracy on a rolling basis.
TAR preparation and submission. Ensure all the required information and supporting documentation are completed.
Submit TARs within 24–48 hours of receiving all necessary documentation.
Ensure 100% compliance with required supporting documentation.
Stay current with regulatory changes and research opportunities for additional revenue from medical benefits.
Conduct regulatory updates review monthly and provide summaries to leadership.
Ensure Medicare/Insurance eligibility for Short-Term Medicare/HMO residents upon admission.
Verify Medicare/HMO eligibility for 100% of short-term residents within 24–48 hours of admission.
Maintain accurate insurance records with a 100% compliance rate for audits.
Ensure MediCal eligibility for Long-Term residents monthly.
Conduct eligibility checks for 100% of long-term residents monthly and resolve issues within 5 business days.
Stay informed with regulatory changes and share/train other employees when appropriate.
Provide training or informational updates on MediCal application changes at least once per quarter to relevant staff.
Serve as a liaison between Accounting and Health Care Departments
Respond to inquiries from Accounting and Health Care Departments within 24–48 hours.
Ensure smooth communication and problem resolution with minimal rework required.
Assist during MediCal audit.
Ensure all required audit documentation is prepared and submitted by audit deadlines.
Maintain zero major compliance findings due to incomplete or incorrect information.
Adhere to and complies with security, safety, and health standards in the workplace.
Perform other duties as requested or required.
Complete ad-hoc requests within agreed-upon timelines while maintaining core productivity levels.
SKILLS, ABILITIES AND EXPERIENCE
Advance in Microsoft Excel (Vlookup,Xlookup,IFs), use of word processing (Microsoft Word)
Minimum two years of medical billing, cost reimbursement or third-party payment experience, preferably with some exposure to other accounting related functions, including A/R, A/P, and G/L.
Computer skills including spreadsheet preparation, CMS database navigation and HealthCare software programs like MatrixCare.
Strong mathematical and analytical skills.
Experience with third-party medical providers contracts required.
Excellent communication and inter-personal skills.
Ability to handle multiple tasks, set priorities and meet deadlines.
Must be extremely well-organized and detail oriented.
Requirements
EDUCATIONAL REQUIREMENTS/LICENSES/CERTIFICATES
Any combination of education and experience that would provide the necessary knowledge and abilities listed, typically:
AA degree in accounting or business, or equivalent and at least two years of experience in medical-related billing
Benefits
At Grand Lodge, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.
In return for your skills, you will be offered:
A work environment focused on teamwork and support
Excellent health, wage replacement and other benefits for you and your family’s well-being
A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan
Investment in your growth through Tuition Reimbursement
Paid time off

Union City, CA, USA
$31.34-36.16

Workable
Appointment Clerk/Medical Receptionist
Under the direction of the Medical Reception Supervisors, the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency in as much as it is the first contact via telephone by the prospective patient with the clinic. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. This individual must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can do” attitude. Patient services are the key priority in this position requiring the Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.
This is a full-time position working 40 hours per week, typically Monday through Friday with periodic Saturday hours.
Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education, and more.
Compensation: $21.00 - $22.05 per hour, depending on experience.
This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees.
Responsibilities:
Performs day-to-day administrative functions and general office duties.
Provides information to Clinic callers according to the Clinic’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times.
Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of visit and directs patients/clients/visitors to the appropriate person or department(s).
Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements.
When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit.
Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
Informs patient of any existing balance noted in computer and requests patient be prepared for any payment due at time of visit.
Calls patients daily to confirm the next day’s appointment.
Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate.
Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.
Attends scheduled department staff and clinical meetings.
Performs all duties and services in full compliance with TVHC’s Service Excellence Standards.
Performs all duties in support of successful EHR/EPM implementation.
Requirements
High School Diploma or GED required.
Bilingual in English and Spanish required.
One year of healthcare experience highly preferred.
Prior administrative or clerical experience in clinical or community-based setting highly preferred.
Qualifications:
Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.
Must be highly flexible; able to accommodate changing needs of the department.
Knowledge of basic math and modern office procedures.
Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks.
Willingness to work evenings and/or weekends.
Ability to travel to designated locations as required by supervisor.
Basic to intermediate computer knowledge and skills.
Training and/or experience with computer data entry and ability to type a minimum of 45 WPM.
Benefits
We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

Union City, CA, USA
$21-22.05
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