Browse
···
Log in / Register

Apple Mac Support Tech LV2 (NYC / Onsite + Remote) (Midtown East)

$75,000-92,000/year

209 West 38th St RM #1009, New York, NY 10018, USA

Favourites
Share

Description

Join DeepTech Inc. – Where Apple Expertise Meets Human Centered IT WHO WE ARE DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. Are you a macOS pro who loves problem solving and helping put a smile on clients face? We're looking for a full-time, Mac-focused IT Specialist to join our Service Desk team. This role combines in-office and onsite work, supporting clients across NYC. This role is for experienced professionals only—those who already know their way around macOS and the Apple ecosystem. If you're still learning the ropes, this one isn’t the right fit. Apple certifications are a big plus—but not required. WHAT YOU'LL DO Work from our bright Midtown NYC office and visit client sites throughout the city Handle a variety of technical support needs—from quick fixes to deeper troubleshooting Resolve tickets involving: > Password resets, printer setups, OS updates > Workstation migrations, server support, MDM configurations (e.g., JAMF, Mosyle, Intune) > macOS, Windows, Google Workspace, and O365 troubleshooting > Work with firewalls, switches, WiFi, VPN (SonicWall, Meraki) > Support VoIP systems, email security, spam filtering, and more > Participate in on-call rotation and team meetings > Keep documentation and client communication clear and up-to-date SKILLS & REQUIREMENTS > 4+ years supporting macOS, iOS, and mobile devices in professional environments > Familiarity with tools like Keychain, Activity Monitor, Console, LaunchAgents/Daemons > Experience with MDMs (JAMF, Mosyle, Intune, Meraki) > Comfort supporting Windows users at a Level 1 capacity > Hands-on experience with Google Workspace, Office 365, and cloud-based environments > Strong communication skills—you’re client-friendly, clear, and reliable > A self-starter mentality—you take ownership, but know when to escalate > Familiarity with ticketing systems (ConnectWise is a plus) and RMM tools WHAT WE OFFER + Compensation & Perks + Cell phone reimbursement + Commuter benefits + Medical, dental, vision, life, and AD&D insurance + 9 paid holidays, PTO, and sick time + Employee referral bonus and EAP access + Career Development * Clear annual training goals * Structured 3-week onboarding * Opportunity to work with Mac, PC, networking, and use all the fun tools * Friendly and supportive team culture * Midtown office with great energy * Monthly employee appreciation, and the occasional office pup * Breakfast team meetings and a culture that values your voice READY TO APPLY? If you're passionate about supporting Apple environments and want to thrive in a people-first MSP, we'd love to hear from you. Email your resume to us with the subject line: Mac Support Tech – YOUR FULL NAME WITH a pdf copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.

Source:  craigslist View original post

Location
209 West 38th St RM #1009, New York, NY 10018, USA
Show map

craigslist

You may also like

Workable
Data Center Technician - Marble, NC
Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.
Marble, NC 28905, USA
$80,000-90,000/year
Top Jobs in US
洛杉矶泰兰尼斯招聘导购
Job Information: contact information:wangyuansheng@t-aranis.com ● Job Title: Sales Associate ● Position Type: Full-Time/Part-time ● Industry: Retail ● Location: Los Angeles, California, United States At TARANIS, we’re looking for motivated, proactive individuals who excel in a collaborative environment, embrace feedback, and are passionate about continuous learning and personal growth. If you are curious, adaptable, and ready to take on new challenges, we would love to have you join our team. As a member of the TARANIS family, you’ll receive comprehensive onboarding, in-depth product training, and customer management development to ensure your success and ongoing professional growth within the company. Responsibilities: ● Develop strong product knowledge and effectively communicate key features and benefits to customers. ● Greet and engage customers, assess their needs, and drive sales through product recommendations. ● Ensure store displays are organized, visually appealing, and aligned with company standards. ● Track sales, perform inventory checks, and generate accurate reports. ● Handle daily store operations, including receiving shipments, restocking, returns, and supporting loss prevention. ● Deliver exceptional customer service at all stages of the shopping experience—pre-sale, during the sale, and post-sale. ● Stay focused and goal-oriented, maintaining a positive attitude even in high-pressure situations. ● Keep your designated area clean, organized, and safe. ● Be proactive, reliable, and take ownership of your tasks. ● Complete other tasks assigned by the supervisor. ● Approach new challenges and tasks with a 'can-do' attitude. ● Flexibility to work evenings, weekends, and holidays as needed. ● Ability to meet physical demands, including bending, squatting, reaching, climbing ladders, and standing for long periods. Qualifications: ● High school diploma or equivalent required. ● Relevant work experience in retail or customer service is preferred. ● Strong communication skills, with a team-oriented approach and a customer-first mindset. ● Proficiency in English; additional fluency in Chinese and Spanish is a plus. Job Types: Full-time, Part-time Pay: $16.50 - $22.00 per hour Compensation Package: Bonus opportunities Monthly bonus Schedule: 10 hour shift 12 hour shift 8 hour shift Work Location: In person
Los Angeles
$16.5-22/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.