Tech Support Representative (Andersonville, Chicago)

We are Aftersell by Rokt, a hyper-growth Shopify ecommerce leader. Aftersell by Rokt enables SMB companies to unlock real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly. In February 2024, Aftersell was acquired by Rokt. The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. At Rokt, we practice transparency in career paths and compensation.  At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Staff Software Engineer Target Total Compensation: $375,000 - $514,000, including fixed annual salary of $250,000 - $315,000, employee equity plan grant & world class benefits. As a Staff Software Engineer you will be part of the Aftersell team, driving engineering for some of our highest visibility and most impactful products. You will be working closely with other software engineers and product managers in your team on solving interesting problems and driving business values. About the Role: Design, develop, test, deploy and improve code that solves real world problems Own complex product features end to end - with a focus on customer impact Operate with autonomy in solving problems Collaborate with other teams to deliver new products Create fast, scalable and easy to use applications Build libraries and frameworks that others can use Support and mentor other engineers on best practices, architecture, and quality Requirements About You: 10+ years of experience in Software Engineering Strong commercial experience in one of following languages: Go, Java, C#, Python. You have written a lot of performant easy-to-maintain code using best practices. Extensive experience with AWS/GCP/Azure, Kubernetes, CI/CD pipelines An eagerness to work and learn in the open and share your learnings with your teammates. A willingness and comfort communicating remotely through chat, docs, video calls, and other collaborative online tools Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.  About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development. Become a shareholder. Every Rokt’star gets equity in the company Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!  Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!  Dog-friendly office  Extra leave (bonus annual leave, sabbatical leave etc.)  Work with the greatest talent in town See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere. We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

American Precision Industries is seeking an experienced full-time CNC Mill Programmer for IMMEDIATE hire. HOURS: Day shift: M-Th, 10-hour shift, 6:00 am to 4:30 pm Salary: DOE ++Monthly bonus program is paid when company-wide monthly sales goal is reached. APPLY HERE:    https://americanprecisionindustries.com/employment-application/ or apply in person at: American Precision Industries 2480 NE Century Blvd. Hillsboro, OR 97124 PRIMARY PURPOSE:  Create programs using MasterCam to manufacture parts per blueprint specifications. REQUIREMENTS: * 5 yrs. experience with MasterCam programming software (2020 or above) * Experience with HEM (High Efficiency Machining) helpful * Experience with SolidCam helpful * Experience as a CNC mill machinist * Experience programming ferrous, non-ferrous metal and plastics * Skills to plan and program complicated parts according to blueprint * Strong knowledge of tolerance, blueprint reading and GD&T * Ability to work independently with little supervision * Excellent communication skills and willingness to work with others * Must have excellent work ethic and attendance * Attention to detail JOB DUTIES: * Program parts to be run on various Mori Seiki, DMG Mori and Doosan CNC Vertical, Horizontal, Horizontal, 5-Axis mills and Cells according to customer specifications. * Daily programming using MasterCam 2025 * Review blueprint and establishes a sequence of operations to produce product * Update programs with needed changes * Establish correct tools to use on each machine to manufacture the product * Design fixtures for CNC Mill runs * Produce set up sheet for operators * Determine size and availability of materials * Request materials for production through Purchasing * Daily communications with CAD Dept, operators and management to develop product as necessary * Review new jobs and determine priority * Review returned product and update documentation as necessary * Other duties as assigned We offer a full benefit package to employees working full-time at 30+ hrs. per week.  This includes 100% employer paid medical, dental and life insurance. Dependent coverage, short and long-term disability, AFLAC, and vision are voluntary at employee cost. 401k, paid holidays and paid vacation round out our benefit package. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Español Estamos formando un equipo 100% remoto para desarrollar una suite de aplicaciones pensadas para músicos y organizaciones. Buscamos interns con experiencia en React y backend (Supabase o Firebase), con ganas de aplicar sus conocimientos en proyectos reales y crecer con el equipo. Perfil buscado: 🔹 Experiencia sólida en React 🔹 Experiencia en backend con Supabase o Firebase 🔹 Conocimientos de Capacitor suman, pero no son obligatorios 🔹 Autonomía, iniciativa y buena comunicación en entornos remotos Lo que ofrecemos: 🔹 Pasantía inicial no remunerada 🔹 Experiencia práctica en el desarrollo de apps para músicos y organizaciones 🔹 Colaboración 100% remota y flexible 🔹 Oportunidad de continuar en el equipo cuando el proyecto obtenga fondos 🔹 Hablar español es un plus, no un requisito English Remote Internship – React / Backend (Supabase – Firebase) for musician & organization apps We are building a fully remote team to develop a suite of applications for musicians and organizations. We’re looking for interns with experience in React and backend (Supabase or Firebase), eager to apply their skills in real projects and grow with the team. What we’re looking for: 🔹 Solid experience with React 🔹 Solid experience with backend (Supabase or Firebase) 🔹 Familiarity with Capacitor is a plus, not required 🔹 Proactive, self-driven, good communication in remote teams What we offer: 🔹 Unpaid internship at first 🔹 Hands-on experience developing apps for musicians and organizations 🔹 Fully remote, flexible collaboration 🔹 Opportunity to stay on the team once funding is secured 🔹 Spanish language is a plus, not required

Join Summus, where we’re not just innovating, we’re revolutionizing the health journey!  We’re on the lookout for outstanding, authentic, and accountable humans to join our dynamic team at Summus in the role of RSO Account Manager within our Operations department. This is a fully remote position based on the West Coast (U.S. Pacific Time Zone). Imagine a world where families swiftly connect with top-tier doctors for any health query. At Summus, our cutting-edge clinical navigation and specialty care model simplifies the healthcare landscape, guiding our members through every twist and turn of their health journey. We’ve attracted the world’s best physicians across 120+ specialties, placing trusted doctors at the heart of all health decisions, driving better and more cost-efficient outcomes for families and employers alike. Our comprehensive programs support members in areas of cancer, musculoskeletal, women’s health, and cardiometabolic health. We believe that timely access to expert medical guidance leads to better decisions and fundamentally improves health outcomes. Our platform offers employers and consultants a straightforward, powerful solution that empowers employees to make informed, potentially life-changing health choices, backed by measurable outcomes. Health plans gain immense value from Summus by accelerating access to high-quality specialists, enhancing member satisfaction, and optimizing network utilization, especially in value-based care models. Our technology, trusted by leading US health systems, ensures seamless implementation and global scaling of our specialty care and peer-to-peer programs, all supported by robust data analytics and reporting capabilities. From e-consults to curbside consults, Summus creates a trusted community where primary care providers and community specialists collaborate effortlessly with experts across diverse specialties. Our powerful technology platform centers real human connection in the member experience, ensuring doctors are integral to every healthcare decision. Summus supports families with medical record collection, curation, and secure storage, all within the Summus platform. Ready to revolutionize clinical navigation and drive transformative change in healthcare? Apply today and become part of our passionate team of Summies, dedicated to connecting patients, caregivers, families, and physicians with top-tier medical expertise anytime, anywhere. Job Summary Our mission at Summus is to bring the human connection back to health care, and to accelerate speed and access to high-quality expertise to allow people to make better, more informed medical decisions. Provide summary of role. We are seeking a remote West Coast (U.S. Pacific Time Zone) based experienced individual to join our team as a RSO Account Manager. In this role you will  serve as the primary liaison between hospital system clients and internal teams, ensuring seamless communication, efficient project execution, and strong client partnerships. This role manages client implementations, ongoing support, and quarterly business reviews while driving operational excellence through documentation, reporting, and process improvement. With a focus on healthcare client success, this individual will balance strategic relationship management with hands-on project delivery. This is a West Coast based (U.S. Pacific Time Zone) fully remote position. Responsibilities Serve as the primary point of contact for hospital system clients, fostering strong relationships and clear communication between clients and internal teams Respond to client inquiries and manage escalations, driving swift resolution in partnership with cross-functional teams to maintain satisfaction Plan and facilitate client meetings, including regular check-ins, ensuring agendas are clear, discussions are focused, and outcomes are actionable Oversee client implementations, coordinating project plans, timelines, deliverables, and documentation to ensure seamless onboarding and adoption Maintain comprehensive documentation and shared resources for client activity, updates, and deliverables to ensure alignment and transparency Send, track, and manage data files with accuracy, security, and timeliness Partner with internal teams (Operations, Clinical, Product, Data, etc.) to execute on client needs and deliver successful outcomes Develop and maintain standard operating procedures (SOPs) and workflows that support scalable project management and operational excellence Prepare and deliver reporting and presentations for clients, highlighting progress, value delivered, and key initiatives Proactively identify opportunities to optimize processes, enhance client experience, and strengthen relationships Stay current on industry trends and remote healthcare advancements, applying insights to improve programs and client delivery Requirements 4 years of professional experience in a client-facing account management, project management or client success roles plus a Bachelor’s degree Experience in a health-related industry or hospital system a plus Proven ability to manage multiple stakeholders, balance competing priorities, and maintain attention to detail Experience facilitating client meetings and managing cross-functional projects Strong communication, organization, and problem-solving skills Passion for creating exceptional client experiences in healthcare Strong interest in the intersection of client service, project operations, healthcare, and technology Ability to work independently and as part of a team Comfortable working with data files, documentation, and reporting tools such as HEX, Tableau or Microsoft Data BI West Coast based location (U.S. Pacific Time Zone) required If you don’t check every box but see yourself contributing to our team of talented individuals, we want you to apply. We seek to engage with smart, authentic individuals who want to make a meaningful difference in healthcare. Benefits Medical, dental, and vision insurance for you and your dependents 401(k) with company match (Traditional & Roth) Company-paid life, AD&D, and disability coverage Optional supplemental life insurance FSA and HSA options Paid parental leave for all caregivers Complimentary access to the Summus platform for you and your loved ones Unlimited PTO + paid holidays, sick time, bereavement, and a Volunteer Day Off Flexible, team-first culture with remote or hybrid work depending on role At this time, we are unable to provide sponsorship or visa assistance for candidates. Only applicants who are authorized to work in the United States without requiring sponsorship are eligible to apply. Salary range is $75,000 - $85,000 annually, plus bonus target depending on experience.

About Us We’re a mission-driven Series C startup building software that safely integrates drones into the national airspace. Our platform enables complex drone operations across both urban and rural environments, partnering with transportation departments, municipalities, and enterprise customers to support the future of uncrewed aviation. The Role We’re looking for a Product Manager with a passion for data, AI, and aviation technology. You’ll be responsible for building products and features that unlock safe, scalable, and data-driven drone operations. This role requires balancing vision and strategy with hands-on execution: identifying customer needs, defining product roadmaps, and leading cross-functional teams to deliver. You’ll work closely with engineering, data science, and regulatory partners to turn complex data and AI capabilities into intuitive, trusted tools for our customers. Your work will directly shape how drones operate in cities, industries, and infrastructure projects nationwide. What You’ll Do -Own end-to-end product strategy, roadmap, and delivery for data- and AI-driven capabilities. -Conduct market research and user discovery to uncover customer needs in the rapidly evolving drone ecosystem. -Translate insights into clear product requirements and collaborate with engineering, design, and data science on execution. -Define product scope, release plans, and success metrics that tie directly to business outcomes. -Partner with regulatory bodies, enterprise clients, and industry stakeholders to align solutions with real-world requirements. -Drive go-to-market strategy in collaboration with marketing and business development teams. -Analyze product usage and operational data, turning insights into actionable product decisions. -Stay ahead of trends in drones, AI, and aviation technology, spotting opportunities for innovation. -Build strong cross-functional relationships to ensure smooth execution across technical, business, and external partners. What We’re Looking For -Bachelor’s degree (or equivalent experience). -4–7 years of product management experience in an agile software environment. -Proven track record of delivering complex products end-to-end, ideally in data- or AI-driven domains. -Strong understanding of AI technologies and experience building AI-enabled products (required). -Excellent analytical skills, with the ability to synthesize product and operational data into actionable insights. -Strong communicator and influencer, comfortable working with stakeholders across technical, business, and regulatory contexts. -Experience with Agile methodologies and backlog management tools. Bonus: experience in aviation, drones, geospatial data, or regulated industries. Compensation & Benefits -Base salary: $165,000 – $195,000, depending on experience. -Competitive equity package. -Health, dental, and vision coverage. -401(k) with company match. -Flexible PTO and remote-friendly culture.