Passport Online - Customer Service (Pacoima)

Company: Cott Systems Type: Full-time Reporting to: Director of Client Success At Cott Systems, our customers rely on us to keep their technology running smoothly. We're looking for a Desktop Support Engineer who thrives on solving problems, working with hardware and peripherals, and digging into entry-level system administration tasks like SQL database queries. If you're energized by hands-on tech work and want to make a tangible difference every day, this might be the perfect role for you. Key Responsibilities: Serve as the primary technical support contact for our on-premises (locally installed) customers. Troubleshoot, configure, and manage hardware including servers, workstations, scanners, printers, and peripherals. Install and support Windows-based systems (both desktop and server), including OS, drivers, and Cott application environments. Perform basic system admin functions: running SQL Server 2019 queries, updating database tables, and assisting with patching and backup validation. Lead remote or onsite installation planning and support engagements for new customer hardware. Work cross-functionally with internal teams and customers to ensure technology environments are healthy, stable, and aligned with application needs. Track and escalate complex issues as needed, always ensuring responsive and professional communication. Requirements Associate degree in IT or related field, or equivalent experience supporting Windows-based hardware/software environments. Strong hands-on experience troubleshooting desktop and peripheral hardware. Familiarity with Windows 10/11 and Windows Server environments (2012 through 2019). Working knowledge of SQL Server Management Studio (SSMS), including basic queries and table updates. Comfortable navigating Active Directory, DNS, and basic Windows network configurations. Experience with IIS, backup/restore utilities, or virtualization (Hyper-V, VMware, Citrix) is a plus. Excellent problem-solving and customer communication skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Willingness to occasionally travel for onsite customer installations or escalated support needs. Benefits Why Cott Systems? We're an established software and services company focused on supporting local governments across the U.S. You'll be part of a collaborative team that values technical curiosity, service excellence, and the satisfaction of a job well done. We offer: Flexible time off and paid holidays 401K with company match Comprehensive medical, dental, and vision insurance (including HRA option with company contribution) Company-paid life, AD&D, short-term, and long-term disability insurance For more information about Cott Systems, please visit our website We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.   #ValsoftG1

Position Summary: Under general supervision, ensures an environment conducive to learning and working by operating, maintaining, troubleshooting and repairing digitally controlled Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) equipment and systems. Independently perform maintenance, troubleshooting, repair and/or upgrading, and testing of all water and gas distribution and waste water systems, equipment and fixtures, ensuring timely completion of work in accordance with accessibility, health, safety, and plumbing codes and trade standards. Ensure availability and proper maintenance of all tools and materials needed for accomplishing the job. Perform minor electrical maintenance; maintain, repair and replace electrical equipment systems related to building maintenance, interior and exterior lighting. Assist other Trades and semi-skilled workers with all phases of building maintenance including carpentry, painting and landscaping. Description of Duties and Responsibilities Essential Job Functions: 1. Maintains, troubleshoots and repairs HVACR and Energy Management System (EMS) with special emphasis upon Chillers, Boiler, Heat Pumps, and Refrigeration equipment: Calibrates controls and diagnoses electrical malfunctions. 2. Performs routine maintenance on air handlers, heat exchangers, supply, return, and exhaust fans: lubricates, changes belts and filters, aligns sheaves, checks motors and belt tensions, cleans coils. Performs major overhauls of equipment, disassembling and replacing defective and worn parts, reassembling, testing and ensuring proper operation. Fabricates parts no longer available. 3. Performs checks and repairs on boilers and pumps: restarts, troubleshoots, repairs. 4. Recovers, recycles, and reclaims refrigerants in accordance with safe, environmentally appropriate and legal industry practices. 5. Maintains records of all inspections, maintenance and repairs according to the requirements of Sisters School District, the city, state, and EPA. 6. Maintains and transports tools and supplies in a safe and responsible manner to insure jobsite availability in a safe operating condition. 7. Responds to emergencies both during and after hours to ensure safe and operational condition of equipment and buildings, and an environment conducive to quality instruction. 8. Meets with engineers and contractors for the purpose of recommending designs, solutions and/or equipment to be used in the installation of new and replacement HVACR systems. 9. Identifies and purchases required parts and supplies. 10. Performs snow removal, plowing, cindering roadways, and deicing walkways. 11. Install, repair and replace plumbing pipes, valves, potable and non-potable water systems, drainage, waste and vents, basins, tubs, faucets, showers, grease traps, lavatories, sinks, traps, flushometers, urinals, drinking fountains, hydrants, water heaters, dishwashers, back flow devices, water pressure regulators, and other plumbing fixtures and equipment. 12.Repair and maintain plumbing by replacing defective washers, or replacing or mending broken pipes. 13. Maintain, repair, and lubricate sewage equipment, using hand tools and power tools. 14. Maintain sewage lines, tanks, floats, pumps, and valves, using hand tools and power tools. 15. Assemble pipe sections, tubing and fittings, using screws, bolts, solder, plastic solvent, and caulking. 16. Cut openings in structures to accommodate pipe and pipe fittings. Use measuring instruments, such as a ruler and level to locate and mark pipe position for installation and passage holes in structures. 17. Cut, thread, and bend pipe to required angle, using pipe cutters, pipe threading and pipe bending machines. 18. Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. 19. Perform asbestos removal and disposal at a Maintenance level. 20. Performs other duties as assigned. Knowledge, Skills and Abilities 1. Knowledge of standard industry principles and practices used in the installation, maintenance and repair of HVACR, Plumbing and electrical systems and equipment, along with the hazards and safety practices common in the industry. 2. Knowledge of digital controls used in the operation of HVACR equipment, safety devices, sources of parts, use and maintenance of trade specific materials, parts, and tools of the trade. 3. Knowledge of electricity, electrical circuits, and computer functions as they apply to HVACR. 4. Must be skilled at troubleshooting heating and cooling systems, diagnosing problems, and making needed repairs, or if required, be able to communicate the problems to supervision and recommend alternative solutions. 5. Must be able to use the tools of the trade, diagnostic tools, electric and gas analyzers, power tools, welders/cutting torches, computers, hand tools, power lifts, and be able to learn the use of the tractor/loader, and snowplows. 6. Must be able to read and understand blueprints and schematics; understand and follow oral and written directions. 7. Must be able to accomplish assigned work independent of supervision in a timely and efficient manner. 8. Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. 9. Must be able to attend workshops and/or classes both regionally and out of town to stay current with the trade and increase knowledge and skills for HVACR, plumbing and electrical. 10. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience. Other Ergonomic Requirements Most often works in extreme conditions: severe weather, tight and confined spaces, excessive noise, unpleasant conditions, ventilation extremes and other safety hazards. Work may involve recurring late/early hours (less than four hours per week) including but not limited to snow removal. Computer screen is used 20 percent of the time. Must be able to climb or pull self upward, kneel, stoop, crawl, crouch, balance on unstable surfaces, and guide, feeding materials into proper position. Position involves extended standing with some lifting under 10 pounds for 75 percent of the time; lifting, objects 10 to 50 pounds 20 percent of the time, lifting objects over 50 pounds for 5 percent of the time. Operates demanding equipment for 20 percent of the time. All individuals are required to be able to perform the essential functions with or without reasonable accommodation. Required: 1. Requires high school diploma or GED. 2. Requires five years of journeyman level building maintenance/HVACR experience. 3. Must have experience/training in HVAC, welding, electrical, mechanical. 4. Computer Literacy: Training in, or experience with, email, Internet, word processing, and spreadsheets (preferably experience with MS Office Suite products and Google Workspace products). The Sisters School District recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify. Preferred: 1. Experience with Clima tech Controls 2. Oregon Limited Maintenance Electrician’s License 3. Asbestos maintenance and disposal certificate 4. Boiler Operators License 5. CFC Certification 6. State of Oregon Plumbing License 7. Valid Oregon Driver’s License or willing to obtain one. Salary: $34.00 - $42.00 per hour, based upon education and previous work experience. This is a 260-day position. Excellent benefits package and Employer-Paid PERS once eligible. Submission Details: Submit your TalentEd Recruit & Hire Application, Cover Letter, Resume, School Transcripts and Three (3) letters of recommendation on TalentEd Recruit and Hire @ https://sisters.schoolspring.com/ Notice of Nondiscrimination The Sisters School District is committed to equal opportunity and does not discriminate on the basis of race1, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, marital status, veteran status, or any other protected status in our programs and activities. [1] Includes discriminatory use of Native American mascot pursuant to OAR 581-021-0047. Race also includes physical characteristics that are historically associated with race, including but not limited to natural hair, hair texture, hair type and protective hairstyles as defined by ORS 659A.001 (as amended by House Bill 2935 (2021)).

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality  

HDOnTap.com provides professional live streaming services for wildlife, tourism, and hospitality partners worldwide. XStreamDesigns.com designs and manufactures rugged outdoor camera enclosures and accessories for demanding environments. We are looking for a versatile and mechanically inclined Shop, Assembly & Support Technician to join our team and support both companies. This role combines technical support, hands-on fabrication, and field installation work in a fast-paced, innovative environment. Key Responsibilities 1. Streaming Support Services -Provide first-level support for live streaming systems, cameras, and related hardware. -Assist clients with troubleshooting connectivity, networking, and streaming issues. 2. System Builds & Installations -Assemble and configure off-grid solar systems for remote deployments. -Install and configure IP cameras, solar systems, and networking hardware on-site and in the shop. -Support field deployment and service trips as needed. 3. Technical Setup & Configuration -Configure IP networking, wireless systems, and solar controllers. -Test and integrate camera hardware with streaming servers and software. -Perform soldering, wiring, and electrical assembly for DC power systems. 4. Shop & Warehouse Operations -Assemble and quality-check X Stream Designs enclosure systems. -Manage inventory of parts, tools, and hardware. -Maintain an organized and efficient warehouse and work area. Desired Skills & Qualifications 1. Mechanical Aptitude: Strong hands-on skills with tools, assembly, and fabrication. 2. Networking Knowledge: General understanding of IP networking concepts (IP addresses, routers, switches, wireless). 3. Computer Literacy: Proficient with Windows MacOS and Unix; ability to learn new software and skills quickly. 4. Electrical Skills: Experience with DC power systems, wiring, and solar setups. 5. Soldering & Fabrication: Comfortable soldering wires and connectors; ability to fabricate small parts as needed. 6. Problem Solving: Self-starter with the ability to troubleshoot, think critically, and adapt. 7. Physical Readiness: Comfortable working in shop and field environments, including lifting equipment and working outdoors. Preferred Experience (Nice to Have) 1. Experience with IP cameras, streaming hardware, or AV systems. 2. Knowledge of solar charge controllers, inverters, and battery systems. 3. Prior work in fabrication, electronics assembly, or warehouse management. 4. Comfort working on ladders, rooftops, or outdoor environments during installations. What We Offer - Competitive pay based on experience. - Hands-on training with unique technology (live streaming, IP Networking, Off-Grid Solar, and Camera & Audio Systems). - Opportunity to work on exciting projects across wildlife, tourism, and technology. - Collaborative small-team environment with growth potential.

Overview Legal & General is a leader in Pension Risk Transfer with over 35 years of experience globally, servicing over a million annuitants. Building on our global success, we established our Pension Risk Transfer platform in the US in 2015.  The business has grown steadily and in 2024 we completed $2.2 billion in premium written, representing our largest year on record. At Legal & General Retirement America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live.  We are passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more.  We strive to create a unique environment where balance between work and life is possible.  Purpose and Objective We are looking to add a Senior Calculation Analyst to our Retirement Support Services Team who will be responsible for the accurate and timely processing of moderate to high complexity benefit calculations. The analyst will also work on tasks related to the implementation of new GAC’s with respect to the deferred population. In addition, the analyst will lead and implement key projects and be the functional expert on specific applications and processes. Requirements Role and Responsibilities · Define, develop, and implement Group Annuity Contract specific standard methodologies and procedures which align with benefit specifications and associated plan or client requirements and comply with new or existing federal and state regulatory laws. · Understand complex pension calculation concepts for plans with different benefit structures. · Properly administer contracts in accordance with the plan sponsor requirements, with a focus on the deferred population and executing benefit calculations. · Support administration system transformation and new cases including creating test plans, plan specifications, and administering calculation testing of existing and new cases. · Process and handle monthly payments, new payment set ups, death processing and monthly reconciliation of files. · Assist or handle complex cases. Provide appropriate paperwork for new payments including QDRO’s and benefit quoting. · Assist Transition team with onboarding of new pension risk transfer plans and validating data in servicing systems, including mapping of deferred data fields in onboarding files and testing of the integration between the administration system and the calculator. · Create sample calculations for confirmation with Plan Sponsors to create clear documentation of GAC interpretation of benefit calculations. · Implement process automation solutions to deliver system improvements. Validate systems and workflows to ensure all new processes are functioning correctly including conducting UAT for system modifications. Identify defects and define options for remediation. · Collaborate on project scope, issues, and options. Accurately plan and appropriately complete projects. Participate in accurate and complete testing of new system updates. · Identify, track and report issues in a timely manner. Promptly provide comments, feedback, and recommendations. · Deliver training to junior team members as needed. · Participate in delivering continuing training to other departments on benefit calculation topics as needed. · Develop and document procedure manuals for Retirement Support Services. · Complete all other tasks and projects. Qualifications Bachelor’s Degree in a related field or equivalent work experience. 3+ years of retirement plan administration experience, including in depth pension benefit calculation knowledge. Strong analytical, organizational, and project management skills. Ability to balance multiple priorities in a fast-paced environment. Display history of building trust and developing team relationships. Exceptional oral and written communication skills as well as presentation skills; ability to deliver information in a concise manner. Advanced spreadsheet proficiency (Excel). Database capabilities (VBA, SQL) a plus. Proficiency in Microsoft Office product suite. Willingness to travel as needed.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 10 - 25 vacation days depending on experience level and years of service 4 floating holidays & 2 personal days 10 - 15 sick days, depending on years of service 2 paid volunteering days Health benefits, including medical, dental, and vision coverage Supplemental health benefits and life insurance 6 weeks of paid parental and maternal leave Immediate vesting into a 401k savings plan with up to 6% company match 100% employer-contributed Pension Plan - Cash Balance Plan after 1 year of service Flexible Workspace and Arrangements Tuition and Certification reimbursements Infertility and domestic partner benefits The expected hiring compensation range for this position is $70,000 - $80,000 USD annually. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The current bonus target for the position is 5% of the base salary with a stretch to twice the target, modified for corporate and individual performance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Espresso Equipment Sales and Service is seeking a skilled, detail-oriented Espresso Machine Service Technician to join our growing team. This role includes servicing, repairing, and maintaining commercial espresso machines, brewers, and grinders. Technicians travel to customer locations throughout Northwest Ohio and Southern Michigan for on-site repairs, preventative maintenance, installations, and diagnostics. This is a customer-facing role that requires technical knowledge, a professional attitude, and a commitment to providing exceptional service. Key Responsibilities: Diagnose and repair espresso machines, grinders, and brewers (various brands/models) Perform routine preventative maintenance and calibration Install and set up new or refurbished equipment, including water line connections Provide technical support and training to customers on equipment use and maintenance Create and enhance relationships with customers by offering optimal service and support Document all service visits, repairs, and parts used accurately Maintain a clean, organized workspace at job sites and in the company vehicle Manage service tools and parts inventory in assigned service vehicle Communicate clearly and professionally with customers and team members Stay current on manufacturer guidelines, equipment specs, and technical certifications Qualifications: Mechanical or electrical repair experience preferred (appliances, HVAC, plumbing, vending, etc.) Plumbing experience is strongly preferred Experience with coffee or espresso equipment is a plus, but not required—willing to train the right candidate Strong troubleshooting and problem-solving skills Valid driver’s license and clean driving record Excellent customer service, communication, and time management skills Professional, self-motivated, and detail-oriented Benefits: Competitive pay based on experience On-the-job training and technical certifications Company service vehicle, tools, and uniform provided Opportunities for career growth in a specialized field Supportive, team-oriented work environment To apply: Please email a brief cover letter and resume.