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Customer Success Manager– Medical Office (Manhattan) (Battery Park)

$19-26/hour

398 W 44th St, New York, NY 10036, USA

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Description

MINIMUM 5 years of managerial experince in hospitality setting, facing customers daily and mitigating conflicts. We are a busy, modern medical practice in New York City looking for the perfect customer service professional — someone who can connect with patients, make them feel welcome, and ensure every visit ends on a positive note. If you’re friendly, confident, and have a natural ability to schmooze, calm, and charm, we want you on our team. What you’ll do: Greet and engage with patients (in person and by phone) Handle scheduling, questions, and small issues with empathy and professionalism Ensure patients feel cared for and supported throughout their visit Help resolve any conflicts calmly and positively Work closely with our medical team to keep everything running smoothly What we’re looking for: Strong communication and people skills — the ability to build trust and make patients smile A calm, professional presence even when things get busy Reliability and a genuine love for helping others Details: Full-time Pay based on experience Friendly and supportive team environment If you’re the type of person who brightens a room and loves making people happy, this is the place for you. 📩 To apply: Send us a short message introducing yourself and explaining why you’d be a great fit.

Source:  craigslist View original post

Location
398 W 44th St, New York, NY 10036, USA
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