Browse
···
Log in / Register

IT Technician at High-Growth IT Startup in SF Area (castro / upper market)

$100,000-120,000/year

664 Noe St, San Francisco, CA 94114, USA

Favourites
Share

Description

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

Source:  craigslist View original post

Location
664 Noe St, San Francisco, CA 94114, USA
Show map

craigslist

You may also like

Craigslist
Part-Time Kiosk Attendant at The Shops of Grand River - Cloud Factory (Leeds, AL)
Part-Time Kiosk Attendant Love cotton candy? Want a flexible job with a fun twist? Join the Cloud Factory team as a Robot Caretaker! At Cloud Factory, our robots create delicious cotton candy treats for fans worldwide. We're looking for a friendly and reliable part-time robot caretaker to keep our kiosks clean, stocked, and running smoothly so everyone leaves with a smile. What You’ll Do: • Maintain cleanliness of the kiosk’s interior and exterior. Keep the surround area tidy and inviting. • Clean the cotton candy production accessories (don’t worry—we provide clear instructions!). • Refill consumables like sugar, sticks, and water to keep the robots making treats. • Maintain local consumable stocks in dry and clean designated storage, request for restock to avoid shortage. • Report and respond to/assist in troubleshooting any robot issues promptly. What We Offer: • Pay: $14-$23 per hour, depending on skills and experience. • Flexible Hours: Work 1-4 hour per week, either before the kiosk opens (9-10am M-Sa., 10-11am Su.) or after it closes (8-9pm M-Sa., 7-8p Su.). More hours may be needed. • Fun Perks: Enjoy free cotton candy during your shift • Training Provided. What You’ll Need: • Reliable and ready to respond to any troubleshooting issues. • Comfortable with using touchscreens and follow instructions over call or chat app or video to resolve issues. • Comfortable using your smartphone to take and send photos. • Experience working with mechanical components or electronics a plus. • Must be able to lift up to 25 lbs and perform light cleaning duties on kiosk surface as well as candy making components. • High School Diploma or equivalent. • Authorized to work in the United States. How to Apply: To apply, please submit your resume and a brief message explaining your availability to CustomerCare@HiCloudFactory.com. Equal Opportunity Employer Statement: We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, disability, or age. We are committed to providing reasonable accommodations for individuals with disabilities in the application and hiring process.
6200 Grand River Blvd E SP#421, Leeds, AL 35094, USA
$14-23/hour
Craigslist
Data Center Systems Administrator in Durham, NC (Durham, North Carolina)
Resourceful and self-motivated individuals sought to handle day-to-day operations at a state-of-the-art data center near Durham, NC. Responsibilities could include, for example, managing the build-out, bring-up, and ongoing maintenance of some of the world’s most advanced supercomputers and industry-leading GPU clusters, as well as creating, implementing, maintaining, and troubleshooting the processes and infrastructure code to provision and operate these machines. Relevant candidates may have a technical background in data center operations, Linux systems administration, high-performance computing, and/or computer programming. Some background in technology support, computer manufacturing, hardware inventory management, or project planning is desirable but not required. More important than any particular experience, however, is organizational ability; attention to detail; and ability and desire to learn quickly, troubleshoot technical problems, and rapidly become proficient in the tools required to support a high-performance computing facility. Ideal candidates will excel at working independently, problem-solving, and communicating effectively with engineers and managers located in other offices. We will consider candidates at all levels of experience, including entry-level applicants; junior candidates seeking opportunities for growth are welcome to apply. D. E. Shaw Research (DESRES) develops and uses advanced computational technologies to understand the behavior of biologically and pharmaceutically significant molecules at an atomic level of detail, and to design precisely targeted, highly selective drugs for the treatment of various diseases. Among its core technologies is Anton, a proprietary special-purpose supercomputer that DESRES designed and constructed to vastly accelerate the process of molecular dynamics simulation. DESRES uses Anton machines and high-speed commodity hardware, together with machine learning methods and other computational techniques, in both internal and collaborative drug discovery programs. For more information, visit www.DEShawResearch.com. We are looking to add innovative contributors who share our commitment to fostering a stimulating, positive, and collaborative work environment. To submit an application, please use the link provided below: https://apply.deshawresearch.com/careers/Register?pipelineId=587&source=Craigslist+Durham The expected annual base salary for this position is $75,000–$150,000. Our compensation package also includes variable compensation in the form of sign-on and year-end bonuses, and generous benefits, including relocation and immigration assistance. The applicable annual base salary paid to a successful applicant will be determined based on multiple factors including the nature and extent of prior experience and educational background. The hire for this role would be expected to work from the data center five days a week. D. E. Shaw Research, LLC is an equal opportunity employer.
4622 Lumley Rd, Durham, NC 27703, USA
$75,000-150,000/year
Workable
Construction Sales Project Manager
Western Specialty Contractors has grown to become the nation's largest specialty contractor in its field. We celebrate being in business for over 110 years and counting! We specialize in masonry and concrete restoration as well as preventative waterproofing of buildings and structures. We have offices across the country and our Chicago Concrete branch has an opportunity available for a Sales Project Manager. A Day in the Life as a Construction Sales/Project Manager As a member of the branch operations team, you will be responsible for: Assisting to fulfill the branch marketing goals and to achieve the sales goals Perform takeoffs (from blueprints and existing structures), develop estimates, write client proposals, administer contracts, develop project schedules and costing, supervise projects, and ensure quality control Prepare customer billings and assist in collection efforts as necessary Ongoing business development with our customers -- architects, owners, engineers and general contractors is a vital part of this position Developing opportunities to initiate the sale of Western's services in concrete/masonry restoration, waterproofing, etc. Assisting with the implementation of the branch marketing goals and action plans as a means to educate new and existing customers about the services Western provides Developing and maintain relationships with both current and potential clients to market the services provided by Western and increase customer base Providing customer support from start to finish of all projects and maintain contact with customers during and after completion of projects Accurately estimate and price all work to maximize volume and profitability Preparing client proposal and follow up to close the sale Monitoring and supervise the deployment of all projects to ensure the achievement of quality and timely execution of projects Interacting with Superintendent and Foreman to ensure customer/contact requirements and timelines are met Documenting, coordinating and communicating any project change orders to field and customer Ensure job files are maintained and complete Assisting in the training and development of sales and field personnel to enhance the quality of company personnel Ensuring the accurate and timely billings and assist in collection efforts as required Maintaining a high level of technical expertise by participating in appropriate seminars and training programs Contributing to operating effectiveness by developing internal and external branch relationships Joining and participate in industry-related organizations to increase networking capabilities and develop new relationships and opportunities for work Requirements 4+ years experience in commercial construction (concrete and masonry restoration preferred) High school diploma or equivalent is required A Bachelor's Degree in Construction Management or related field is a plus The ability to read and interpret drawings, blueprints and specifications will ensure success and customer satisfaction Ideal candidate will be both strong in sales and project management but if it really came down to it he needs someone stronger in sales A thorough knowledge of the construction industry is beneficial Benefits Compensation Bonus Opportunity Vehicle Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Family Leave (Maternity)
Glendale Heights, IL, USA
Negotiable Salary
Craigslist
IT Tech Needed (Tampa)
Galaxy Fireworks is looking for a main IT Tech person. This role is on site only and responsible for supporting the organization's computer system, hardware and software and helping end users with technical issues submitted through the help desk. Duties and responsibilites , Install ,configure, upgrades and troubleshoot problems related to hardware, software, phonesw, and other equipment and systems. Install and configure Digital Watchdog security system Trouble shoot Llevel 1 problems related to any aspect of network telecommunications system and PC"S Diagnose, track, resolve document problems and resolve Onboard new employees issues equipment and assist with work station setups . Support end users training related to spam filtering Offboard employees, retrieve equipment remove licenses and access from IT systems and business applications upon separation Use internal and external knowledge base and resources to research issues independently , escalate issues outside the technicians level of knowledge . Advise , train, and assist users on how to utilize systems Coordinate with outside IT consultants regarding systems and issue's needing resolved Qualifications Knowledge of Digital Watchdog security systems Knowledge of IOS, Apple, I pads, Square software and POS networks Knowledge of Windows 10/11 systems, Microsoft Office 365 , email and printers Ability to provide quality customer service and teamwork while managing multiple task and project under competing deadlines. Strong senses of discretion ,urgency, and confidentiality Knowledge of IOS, Apple , Square software and POS networks Ability to monitor and edit website as needed A knowledge of security systems with substantial number of IT cameras and related networks May be required to assist in evenings and weekends and travel occasionally . Will be required to work overtime on the 4th of July and New Years.
XGH2+XC Tampa, FL, USA
Negotiable Salary
Workable
Jr. Desktop Support Technician - CO Springs
Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”
Colorado Springs, CO, USA
Negotiable Salary
Craigslist
Now Hiring: Skilled Roofers – Steady, Long-Term Work!
Tired of jumping from job to job? Looking for a stable career with a company that values your skills and treats you like family? Medallion Property Maintenance is looking for one experienced technician who want long-term, consistent work with a supportive team and who can expertly handle: 🔧 We Need Techs Who Specialize In: ✔ Minor Roof Repairs ✔ Shingle Repairs ✔ Membrane Work ✔ Tuck Pointing ✔ Window/Door wrapping Most of our team has been with us for 10+ years because we offer steady work, a great team, and a place where you can grow. We take pride in doing things right, and we’re looking for technicians who: ✅ Are skilled – You know your trade and do quality work. ✅ Are reliable – You show up on time and get the job done. ✅ Are polite & professional – You respect tenants and team members. ✅ Have attention to detail – You fix things the right way, the first time. 💰 Competitive Pay | Steady Work | Great Team Environment 💰 Requirements to Apply: 🔧 Reliable vehicle and equipment with insurance meeting Illinois regulations 🔧 Minimum 3 years of experience in maintenance or construction 🔧 Ability to use smartphone technology 🔧 Eligible to work in the U.S. 🔧 Strong communication skills 👉 Join a company where you can build a future! 👈 #NowHiring #MaintenanceTechs #HVAC #Plumbing #SteadyWork #CareerOpportunity #MedallionPropertyManagement
1616 W 107th St, Chicago, IL 60643, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.