Browse
···
Log in / Register

WordPress Support Engineer

Negotiable Salary

Rocket.net

Jupiter, FL, USA

Favourites
Share
Description

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Source:  workable View original post
Location
Jupiter, FL, USA
Show map
workable

You may also like

Craigslist
Part-Time Kiosk Attendant at The Shops of Grand River - Cloud Factory (Leeds, AL)
Part-Time Kiosk Attendant Love cotton candy? Want a flexible job with a fun twist? Join the Cloud Factory team as a Robot Caretaker! At Cloud Factory, our robots create delicious cotton candy treats for fans worldwide. We're looking for a friendly and reliable part-time robot caretaker to keep our kiosks clean, stocked, and running smoothly so everyone leaves with a smile. What You’ll Do: • Maintain cleanliness of the kiosk’s interior and exterior. Keep the surround area tidy and inviting. • Clean the cotton candy production accessories (don’t worry—we provide clear instructions!). • Refill consumables like sugar, sticks, and water to keep the robots making treats. • Maintain local consumable stocks in dry and clean designated storage, request for restock to avoid shortage. • Report and respond to/assist in troubleshooting any robot issues promptly. What We Offer: • Pay: $14-$23 per hour, depending on skills and experience. • Flexible Hours: Work 1-4 hour per week, either before the kiosk opens (9-10am M-Sa., 10-11am Su.) or after it closes (8-9pm M-Sa., 7-8p Su.). More hours may be needed. • Fun Perks: Enjoy free cotton candy during your shift • Training Provided. What You’ll Need: • Reliable and ready to respond to any troubleshooting issues. • Comfortable with using touchscreens and follow instructions over call or chat app or video to resolve issues. • Comfortable using your smartphone to take and send photos. • Experience working with mechanical components or electronics a plus. • Must be able to lift up to 25 lbs and perform light cleaning duties on kiosk surface as well as candy making components. • High School Diploma or equivalent. • Authorized to work in the United States. How to Apply: To apply, please submit your resume and a brief message explaining your availability to CustomerCare@HiCloudFactory.com. Equal Opportunity Employer Statement: We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, disability, or age. We are committed to providing reasonable accommodations for individuals with disabilities in the application and hiring process.
6200 Grand River Blvd E SP#421, Leeds, AL 35094, USA
$14-23/hour
Craigslist
Technical support - Networking & Computers (san jose downtown)
ACFN a national provider of ATMs is seeking a qualified individual for our operations department to provide technical support to our field representatives and assist in supervising our ATM network for an immediate full-time position. The qualified individuals will need to be proficient in: IP networking Computer systems Ability to work with mechanical and electronic systems Customer service oriented Work as part of a team Must be proficient in English, both spoken and written Full time position - Tuesday through Saturday Tue 1:30pm - 10pm Wed 1:30pm - 10pm Thu 1:30pm - 10pm Fri 1:30pm - 10pm Sat 8am – 4:30pm Job location: Training in office, downtown San Jose (parking provided), Hybrid schedule thereafter. Starting salary $26 per hour. Raise 1$ per hour every 6 months up to $30. Review for additional raises every 6 months.
75 E Santa Clara St #120, San Jose, CA 95113, USA
$26/hour
Craigslist
Love Haight Computers: Mac Repair or Repair Manager or Sales Manager (San Francisco)
Please apply for entry level sales or repairs or manager level, Including store manager position. Looking for an opportunity to combine your passion for technology, customer service, and leadership? Love Haight Computers, a boutique Apple store in San Francisco, CA, is searching for a skilled and motivated Apple Mac Computer Repair Technician or Repair Manager to join our team. About Us At Love Haight Computers, we’ve been at the forefront of serving creative professionals and tech enthusiasts for years. Here’s what sets us apart: - Multiple-time "Best of the Bay" winner - The West Coast’s first refurbished Mac store - 30,000+ clients served - Proudly supporting artists, musicians, filmmakers, and photographers - Trusted by A-list DJs and partnered with top venues in California We’re not just a repair shop—we’re a community hub for creatives and tech lovers alike. What You’ll Do As a Repair Technician or Manager, you’ll play a vital role in ensuring smooth operations in our repair center while delivering exceptional service to our clients. Your responsibilities will include: Customer Service & Communication Consult with potential repair clients in person, over the phone, and via email. Maintain clear communication with customers throughout the repair process. Review diagnostic results and provide repair quotes with suggestive sales. Repair Workflow Management Manage the intake and pickup of computers for repair. Delegate repairs to technicians and follow up on progress. Update LightSpeed with status changes, pricing, and repair notes. Inventory & Organization Order and manage repair parts, including weekly inventory counts. Organize and maintain the repair center, ensuring a clean and efficient workspace. Track shipments and manage RMAs and product returns. Leadership & Administration Provide diagnostic guidance to other technicians (ACMT). Monitor employee schedules and run payroll reports. Maintain appointment schedules and ensure smooth daily operations. What We’re Looking For We’re seeking a candidate who’s not just skilled but also passionate about technology and helping others. Here’s what you’ll need to thrive in this role: Skills & Qualities A positive, outgoing personality with a strong sense of professionalism. Exceptional customer service and communication skills. Confidence in sales and the ability to make informed decisions. Strong organizational and time management skills. Knowledge of Apple hardware and accessories. Experience & Education 3+ years of experience in technology-based repair. Previous employment with Apple (ACMT certification) is a significant plus. Associate degree in technology, computer science, management, or a related field (Bachelor’s degree preferred). Management experience is highly desirable. Additional Requirements Reliable transportation to maintain punctuality. Ability to follow directions and internal systems. A passion for maintaining a clean, organized workspace. Why Join Us? At Love Haight Computers, we’re more than just a workplace—we’re a family. As a well-established and growing company, we’re looking for someone who’s ready to make a long-term commitment and grow with us. This isn’t just another job; it’s the start of an exciting career. Ready to Apply? We’d love to hear from you! Send us a detailed cover letter explaining why you’re the perfect fit for our team, along with your resume. Compensation: $5k-10K Raise than current position pay. $25-40 per hour, various benefits and perks.
1225-1229 Page St, San Francisco, CA 94117, USA
$25-40/hour
Craigslist
ELECTRONIC TECHNICIAN PRO-AUDIO SERVICE (Atlanta)
ELECTRONIC TECHNICIAN - PRO-AUDIO REPAIR TECH Wizard Electronics, Inc. 554 Deering Road, NW near Northside Drive Atlanta, GA 30309 Compensation: $40.00 / Hour - Per Billed Hour + bonus tiers on total volume produced weekly. Employment type: Full-Time Wizard Electronics, Inc. Atlanta, GA $40.00 / hr Full Time - 9:30-5:00 M-F WIZARD ELECTRONICS, INC. has an immediate opening in its Repair Department for a qualified Component-Level Electronic Technician with experience in digital keyboard instruments and Pro-Audio equipment repairs. The company has been established for 51 years and offers a professional and fun work environment. They provide weekly pickup and delivery service to music stores throughout the Southeast, averaging over 300 units in for service at any given time. This position is available for immediate hire, and they are looking for like-minded professionals to join their team. Responsibilities: Perform component-level repairs on Pro-Audio equipment, including mixing consoles and keyboards Read and interpret schematics for troubleshooting and repair Utilize test equipment to diagnose issues in electronic devices. Execute soldering tasks with precision and skill. Provide routine maintenance and custom modifications on various audio equipment. Assist in the training of apprentices and interns in repair techniques. Maintain a clean and organized workspace in the repair department. Communicate effectively with team members and customers regarding repair status. Participate in weekly team meetings to discuss workload and service updates. Ensure compliance with safety standards and best practices in electronic repair.
575 Hascall Rd NW, Atlanta, GA 30309, USA
$40/hour
Craigslist
Production & Technical Manager (laurel hts / presidio)
Production & Technical Manager Organization: Jewish Community Center of San Francisco (JCCSF) Salary Range: $89,000 – $93,000 annually Status: Full-time, Exempt, Benefited Hours: 40 hours per week Schedule: Includes evenings and weekends, depending on event schedule Location: San Francisco, CA General Description The Production & Technical Manager oversees all aspects of event and production execution across the Center’s performing arts theatre, AV-equipped meeting rooms, and offsite or virtual venues. This hands-on role provides direct event support, strategic planning, technical leadership, and coordination of staffing, technical design, equipment logistics, and post-event follow-up. The manager ensures the seamless integration of artistic, technical, and operational elements for a wide range of events — from theatre performances to internal meetings, multimedia presentations, and client-based rentals — while maintaining facility standards, safety protocols, and high-quality user experiences. Responsibilities Oversee all technical elements of events, including audio, lighting, video, and staging. Hire, train, and supervise production and technical staff (hourly and overhire). Develop and enforce safety protocols and protect equipment assets. Serve as the primary technical and production liaison for all JCCSF events. Advance production requirements, staffing needs, and technical specifications. Negotiate artist and presenter riders within budget and operational limits. Create and manage production schedules, staffing, and resource calendars. Prepare cost estimates and technical plans for performances and events. Oversee operation and maintenance of AV and theatre systems (lighting, sound, video, rigging, DCP, Dolby Atmos). Provide hands-on AV support for live, virtual, and hybrid events. Troubleshoot technical issues and ensure smooth execution during events. Qualifications Minimum 7 years of event production and technical management experience. Proven ability to manage theatrical and AV-driven events. Strong leadership, organization, and communication skills. In-depth knowledge of professional sound, lighting, and AV systems. Experience with Vectorworks or AutoCAD, QLab, and production scheduling tools. General electrical knowledge and safe power distribution practices. Ability to lift up to 50 lbs and work at extended heights. Working Conditions Primarily on-site at the JCCSF facility with occasional remote planning work. Schedule includes evenings and weekends depending on events. How to Apply To learn more about working at the JCCSF, including staff culture, hiring practices, and benefits, visit our Careers page: https://www.jccsf.org/about/careers/ JCCSF is an equal opportunity employer and values diversity in its workplace.
3916 Geary Blvd, San Francisco, CA 94118, USA
$89,000-93,000/year
Craigslist
CAR LOCK TECH (Wood Dale)
Any type of key you need for you car please give me a call 100% warranty
197 Oakwood Dr, Wood Dale, IL 60191, USA
$45/hour
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.